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Roof Cleaning reviews in Tukwila

Real People ~ Real Reviews ~ Real Results

  • Albert and his nephew are an efficient, professional and speedy team. They worked periodically, at my request, over a period of months to get my home ready for marketing. Their work was beautifully done. I definitely recommend them. I got quotes for several contractors and decided on Albert because he displayed the best understanding of what I was asking for, provided detailed quotes and completed the work per quote.
    - Roseanne L.
  • Was difficult to get responses in a timely manner. Perhaps they were really busy with deals. Despite having a notation on the order on the time to arrive, which I had discussed with office a week before, they arrived 1.5 hr early (luckily I cancelled the activity I was going to do that morning). I had originally scheduled for the morning but someone had written it down wrong and when I talked to the office they told me they made a mistake and wrote it down wrong and it would be between 1-4 PM instead! I told them it needed to be closer to 2:30 if it was going to be afternoon. The workers were courteous, diligent and worked steadily but I didn't watch them so I have to assume they used product on the roof as indicated and not just pressure wash or scrape off the moss. The contract says they remove all debris but I had to ask them to clean off 2 small decks that had roof debris which they just blew off onto the ground. Also, they just used a blower and blew off the deck debris and most of the other debris onto the edges of the property under bushes. There was moss on the patio which perhaps made pick-up difficult, but if you advertise removal of debris I would think you as least sweep off the debris on the decks and pick that up. Plus, I don't think I should have had to ask them to do that. They should have checked their work. I had to pay more but expected that my roof was larger than the deal so I had no problem with that. I can't speak to price because I didn't get estimates, something I usually do. They were here for 2 hr. so I think that $250/hr seems a bit pricey for this. At that price, they should have arrived when indicated, given it was their mistake, and done a thorough job without my pointing out the clean-up they missed. However, I will no longer be purchasing deals because I think I can get a better price by contacting providers directly since Angie's List takes a cut. And I will be sure to get more than one estimate.
    - Robyn B.
  • Called Bob to discuss having him clean gutters and do moss treatment. He asked a number of very good questions, then offered to come by and take a look at no charge.
    Bob showed up less than 2 hours later, and rather than quoting expensive and unnecessary services he offered to sell some product I could apply myself to remedy the issues I was having. He was a great guy and saved me a significant bit of money.
    - Mikel O.
  • It went great. Since this job wasn't very big they worked around my schedule and put me toward the end of the day which was the best time for me. They do quality work and explained what needed to be done to fix small part of roof where the old part of house meets the newer extension. In fact, that's how they got the job, because Jeff took the time to explain what was wrong with the original roofing at the junction, and what the very easy fix was.
    - Cay E.
  • The All Clear team was prompt, polite and thorough.  While most of the brushed debris was swept up at ground level, some plants retained this gritty residue. 

    I am pleased with the appearance of the roof and gutters.  Dead moss residue is washing off the roof as predicted.

    I will use this company again if the moss remains at bay for the 9 months promised.

    - Karen S.
  • I was under specific deadline to get this completed, and I would like to thank Bob and his office staff giving it his personal attention.

    I am pleased with the results and quality of the job. The guy was professional and gotten straight to the job.

    Everything was cleaned up and rinsed up afterwards. I have a brand new looking roof:-)

    Thank you. E.

    - Elena D.
  • Bob called me to schedule an appointment to check the roof before i purchased the big deal, he told me i did not need to be home if I wanted.  He went there inspected the roof and confirmed the price as per the deal.
    I set up a date and after the roof was cleaned (in my absence) he sent me an email to confirm if the work was done well.  Being a first time home owner i was not sure what the white stuff was on the roof, but he explained to me via email that it was for moss prevention.  I also found that the person who cleaned the roof had also fixed one of the drains that was detached?  I am very happy because i tried to put it together but failed and thought that was going to be another bill, Whew, Yeah.
    Communication to me is very important and Bob is the man to go, whether he is able to help you or not, be assured he will contact you timely.  Definitely will use the Home team again.

  • Called on Tuesday for an estimate for roof moss removal.  The person answering the phone was very knowledgeable and I was able to book an appointment Thursday with a window between 10:00 am - 12:00pm.  Technician arrived at 10:30 and promptly went to work removing the moss from my roof.  Would not hesitate to give them a call in the future. 
    - Rhonda W.
  • We are very happy with the service we received from Alpine. Jesus came to our home and spent about two hours cleaning our roof and applying a moss retardant to it. We had a large amount of moss on our roof and Jesus did a great job cleaning it off. He also took the time to repair a gutter. We were impressed with Jesus' professionalism and friendliness. We will not hesitate to use Alpine Roof Care in the future.
    - DAWN L.
  • They were very punctual. They were having trouble with someone who got sick on the job, so they called and let me that they were running late. Rain was pouring down on the day they came to do the work and they worked in the rain to get the job done. I was just amazed. The windows that they cleaned on the outside looked beautiful. Some of my neighbors wanted to know who had cleaned my windows and roof and I gave them that information. They were punctual and did what they said they would do and I think that they went beyond. There were some areas that we hadn't agreed upon but they just went ahead and cleaned those too. I would use their services in the future and also refer them.
    - Pat M.
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Roof Cleaners in Tukwila

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