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Door Installation reviews in Tukwila

Real People ~ Real Reviews ~ Real Results

  • I hired emerald city energy after obtaining 3 quotes. They were the lowest quote and also had the most responsive and knowledgeable sales rep. I am very pleased with the windows and doors, they are a huge improvement. However I ran into a lot of issues of timeliness with the ordering of the windows and installation. The windows took longer than estimated to arrive, and the installation company schedules so far out in advance that once I received notice of the delay, rescheduling resulted in a delay of an extra 4-6 weeks. They use an outside company for installation and the communication between the companies can be improved. It was difficult to figure out who was in charge and accountable for the project getting done. It was estimated to take 4 days, and it took business 7 days (plus a weekend). Some days the installers didn’t show up until late in the morning, and they worked very late into the night. They each blamed one another privately when making excuses to me about why the project was delayed. It always seemed like some other job was a higher priority than mine. One window was broken during installation, and they ordered a new one, but when it arrived about a month later, called to say they ordered the wrong design, so had to reorder again, and it ended up being 2 months from the initial date of installation until my project was complete. The value was good but I honestly think it would have been worth it to pay a little more for better service.
    - Jessica d.
  • Matt and Luke did an AWESOME installation job. We live in an old house that had settled over the last almost 70 years. They installed the door and frame expertly I can't believe how it improved the appearance of our house, and we don't see daylight through the gaps between the frame and door! 2 years ago they did our roof. We were really happy with their response, value and warrantee. We plan on using them next year for our sliding back door when we get our income tax back! Love Polar Bear.
    - Christina C.
  • These guys were awesome! I had an order that went badly elsewhere and needed a quick install due to guests coming in that weekend. Nick and his crew were able to schedule me in on short notice. The crew was on time, friendly and professional and my door looks beautiful! I have received many compliments on their great work. The crew cleaned up everything and even hauled away my old doors. I highly recommend Nick and his crew!
    - Thomas L.
  • Terry was very professional and answered all my questions/concerns. He did a great job and craftsmanship and was detailed about the work he performed. I would recommend him to my friends and family. After he finished, the house looks really nice.
    - Mylene and David P.
  • Bob's work was excellent. I had to wait for the work to begin because he was booked solidly (obviously a good sign), but once he was available he did a great job expeditiously. I could not be more satisfied.
    - Lewis N.
  • Sound View responding to me within a half an hour of emailing them on Angie's List and requested photos and more details. As soon as I sent them, they called. While talking, we decided that for what I wanted, we were not a good fit. (Because it was an unseen irregular basement door, I was looking for the cheapest way to replace it) However, Jeff took the time to talk me through some great alternatives to get the work done. When I am ready to replace our other doors, would certainly call on them.
    - Lisa P.
  • 529.34Angie's List Big Deal covered one spring replacement, but there were two on the same door.  So I had to pay extra to get them both replaced.
    Then I paid an hourly rate for the service technician to replace an old opener which could not be repaired (parts not made now -- it was 30 years old).
    Technician came on time, and he worked past his normal ending time to complete the 2 jobs. 
    Both units work well now. 
    I am satisfied.
    - Bob S.
  • Great workmanship.  Window and sliding patio door installation done well and work debris was cleaned up afterwards.  Unfortunately, there was an issue with the patio door installation where the lock supplied by the manufacturer was the wrong part.  Northwest Energy Shield followed up and completed the installation.  We are pleased with the final product.
    - Rose P.
  • Matt was very responsive and was able to come out the same day to provide an estimate.  Upon review he determined that the work could be done that day.  The repair looked impossible, but he managed to do a really good job under the circumstance.  I spoke to a couple other companies that wanted to remove and replace the entire door when the door had sustained minor damage.  I am very pleased with his skill level and I appreciate his honesty and compassion....which is hard to come by these days!   I will definitely use Matt again.
    - TAMERA K.
  • I'm overdue in writing my review of Einar Johanson--they replaced and installed all 17 of the windows in my house and also the sliding door to a deck--which includes a pet door for my dog and cat, in the fall of 2012.
    It has been two years since the windows have been installed and they (and their screens) are holding up great.  My home isn't super energy efficient due to design, but I have noticed a difference in the temperatures around the windows from the old windows.  No drafts, no condensation, and not ice cold to the touch in the winter.  In the summer, the front of the eastward facing house gets a full blast of sun for the majority of the day and they seem to perform well under those conditions too.
    I'll try to remember best I can the process from two years ago, but my immediate memory of the estimate, installation, and price is that the entire process with Einar Johanson was excellent.  I had had two other window estimates done, and working with Doug and receiving the cost estimate was easy, informative and less stress inducing than the others. I can't remember the names of the installers, but they were all professional, friendly, and neat...and were able to maneuver around the many obstacle courses that I had inadvertently set around where they needed to work.  Two of the windows were very large picture windows that required extra help, and the company had the foresight to schedule more installers to handle that part of the job, avoiding delay in completion of the work.
    There was some minor cracking and splitting around some of the framing--the siding is 40+ years old and that was to be expected. But the installers did their best to minimize that sort of thing, repaired where they could, and pointed the cracks out to me.
    My husband also remembers that they actually finished the installation a little quicker than estimated.
    I definitely recommend Einar Johanson.
    - SHANNON G.
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Door Installers in Tukwila

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