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Appliance Repair reviews in Tacoma

  • A
    Bruce's Appliance Repair
    Bruce does what he says he will. There are some appliances he won't service, and he will check on that upfront with you before he wastes either of your time. But, when it comes to the work that he does, he is a real professional. He replaced our dryer's bearings, glider, felt and motor, all of which definitely needed it after some 19 years of use. I enjoyed having him here and appreciated the work he did. Our dryer is still running great two years later.
    - Michael N.
  • A
    Puget Sound Appliance Tech LLC
    Jordan was on time and professional and he diagnosed the problem quickly as having to deal with the tracks on the freezer drawer. He greased the tracks with lithium grease and told me the other part of the problem was that the gasket around the freezer drawer was starting to go bad. He told me he'd check on parts availability and was very clear on the options/cost of fixing vs. replacing. Jordan followed up the next day to let me know the gaskets are unavailable due to the age of the freezer and left his number in case I had questions. While the seal isn't perfect, the work he did on the tracks fixed the problem long enough to allow us to limp our fridge/freezer along for a little while longer while we save for a new one. Jordan and Puget Sound were well worth the $100 diagnostic fee and I'll definitely call them again in the future.
    - Matthew D.
  • A
    Ben's Appliance Service
    I contacted several appliance contractors for quotes. None of the contractors I contacted responded thru my "request quote" on The other contractors I called gave quotes that were competitive with Bens' Appliance. I called Ben's Appliance office, discussed the oven symptoms, gave them the model number JGSP28SEK4SS & scheduled the repair. The office person was very pleasant & helpful discussing the problem & scheduling the repair. Ben came about 15 min early, was very pleasant & answered all my questions in detail. He came with the correct parts & performed the repair in approx 30 minutes. The oven ignitor part costs $123. Labor was $178. Total cost of repair was $301. I asked him to look at one of the stove-top burners that was not consistently lighting. He cleaned the corroded ignitor & it lights consistently now. Cleaning the corroded ignitor was no charge.
    - James S.
  • D
    Kelly's Appliance Service
    Kelly performed a quick repair, rerouting the dryer vent. He also wrote down the model and serial numbers of the unit in case the repair didn't fix it. Then dryer continued to short itself out. I called back to get him to order the parts and return for the repair, but after five or six calls he didn't call back. I subsequently bought a new unit and had the old one taken away.
    - Clare H.
  • A
    Ben's Appliance Service
    Awesome! It was easy to schedule the appointment and he showed up rIght on time. Turned out it was a simple 5minute fix and he didn���t even charge me for the service! Friendly professional and honest���he could���ve upsold me to replace to entire hose and I wouldn���t have known any better. I would definitely use him again.
    - Sabrina R.
  • A
    Ben's Appliance Service
    On 4/18/2018 I called Ben's Appliance Service because my dishwasher would not drain. Ben's wife Elizabeth answered the phone and set up the appointment for the next day, 4/19, between 10:15 and 1:00 pm. Elizabeth is very nice on the phone. Ben and Elizabeth both arrived at my house on 4/19 at about 10:25 AM. Ben is a terrific appliance repair person. He removed the standing water in the dishwasher with a shopvac. He then checked various places to see what was wrong. He quickly discovered my little drain motor part was not running, so he replaced the part. He had this part in his truck, because when I called Elizabeth to make the appt., she asked for the model #/brand and Ben stocked his truck accordingly. No waiting for ordering a part. Ben is very helpful and friendly. He is also very clean, no mess left. The bill was very fair. I will call Ben from now on.
    - John S.
  • A
    Mr. Appliance of Tacoma
    I can't say enough about Tanya. She was so helpful with a difficult situation and did so out of kindness with no possible job to result...this time, at least. I was caught up in situation in which ultimately I had to use GE as the service provider, but she gave me information which made my understanding of the world of appliance repair clearer and made it easier for me to make an informed decision to solve my problem.
    - Natalie B.
  • B
    Thompson Appliance & Svc
    Thompson repairman was professional & quickly assessed the problem. I paid for service call only. Because Thompson's was booked solid for the last few weeks of the year 2017, and I needed a working oven during that time, I had to ask a handyman friend perform the repair.
    - Mona T.
  • A
    Ben's Appliance Service
    I called because my refrigerator was freezing food in the refrigeration compartment. I'd used Ben's before and was pleased by the work. When asked the age of the appliance I was told that it would probably cost more to fix it than it was worth for the service call. I was also offered thoughts on the brands to consider for a new refrigerator, with the offer to contact them if I had questions as I shopped. I did have a question and the answer I received was very helpful. I'll always call Ben's first for appliance issues.
    - Susan S.
  • A
    Ben's Appliance Service
    This was my first time I have used Ben's Appliance Service. I had a 9-11 am window for service on my washing machine and Ben arrived about 9:15. After spending about 30-40 minutes opening up and checking out my machine, Ben told me the bearings were going and it was not worth fixing (it's a 17 year old machine) as it would be cheaper to buy a new one. He did not charge me for the diagnostics. Ethical and honest; you don't see that too often anymore.
    - Teresa W.
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Appliance Repair Services in Tacoma

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