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Marble & Granite reviews in Steilacoom

Real People ~ Real Reviews ~ Real Results

  • Master bathroom- this was an insurance claim job due to plumbing leak. Mr. Boss personally intervened on our behalf from start to finish with our insurance claims agent and adjuster. His estimate was so close to the adjuster's values our claim check was sent the day after he met with the adjuster in our home. From the start I trusted Charley's design intuition and gave him only a general concept and color scheme to work with. I did not personally chose any of the materials used. Demo of old bathroom was done in a clean manner. All removal was taken off our property immediately that day. A new, deeper bathtub was installed. The tile floor and shower walls were done next. The large beige tiles with green/blue glass tile detailing look clean and modern. A shelf for toiletries was created in the shower wall. A detail I appreciated being included. The custom made cabinets were delivered and installed at a later date. The drawers have soft closure, another detail I am glad was included. Granite counters were installed and complement the overall colors and atmosphere of the room. The sink and fixtures were then finished. The Kohler fixtures for both the shower and sink really upgrade the feel of the room and are easy to keep clean as well. Throughout this process I reminded Charley this bathroom is used by two young boys and needed to be low maintenance, which it is while still being beautiful! The floor heat duct was moved so that it is now located under the sink via the toe-kick of the cabinets. The vent was created out of tile so that the entire tile baseboard has uninterrupted flow and is pleasing to the eye. Several elements of the plumbing for the shower, bath, and sink need to to moved and upgraded, which was done so that symmetry and function would be optimized. The final details were the back splash created out of the glass tile that was also used in the shower, tying the elements together. The walls, being uneven, were skim coated so that the tile would lay flat for the best possible result. An electrical outlet also was moved upward on the wall so that the tile back splash could run uninterrupted around the sink. Finally our very large plate glass mirror was reshaped and rehung looking like new, saving us the cost of replacing it. A custom made wood shelf matching the cabinets was installed in the wall for additional storage and display. The overall result of the bathroom is modern, clean, and functional with a warm and relaxing tone. We are very pleased with the quality of the work for the price as well as the professionalism of Charley and his staff. I was amazed out how well Charley's concepts meshed with what I wanted without even choosing things myself! Master Bathroom- this job was purely an upgrade for our own enjoyment. The existing vanity and sink was removed. A custom made wood cabinet was installed and topped with granite. The sink and fixtures were installed and a new mirror was hung. Of particular interest was the back splash Charley chose to truly complement the granite and tying in with the existing colors of the rest of the bathroom. The soft close drawers are also really a nice addition. This simple change in our master bath really upgrades the room and the additional space created by the taller cabinets is wonderful.
    - cynthia c.
  • The workmanship was terrible. There was large chips in the work (I have pictures I can send to anyone who would like them). The returns on the ends of the counters were not done at all. The cuts were incorrect. The work was not done to the agreed drawings. They were supposed to put in an eyebrow countertop - the edge looked as if it was an attempt at a straight line, but a miss. Terrible workmanship. The lamination was terribly done. Laszlo and another man came to the house to listen to our complaints. Laszlo yelled at me and my daughter about us paying the balance for the work that they did. We asked them to replace the countertops as we saw no possible way for it to be repaired. Currently, they are being sued by two other people. You can go to WA State Contractor's board at this website and see what's going on: https://fortress.wa.gov/lni/bbip/Detail.aspx?License=FOREVGL956Q1
    - ANNE S.
  • unknown
    - Donna W.
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Marble & Granite Companies in Steilacoom

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