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Medical Specialist reviews in Spokane

  • A
    Spokane Digestive Disease Center P.S.
    I would like to leave a review of your billing department. Especially that of Melanie King. My insurance has more than once pre-approved a Remicade infusion then denied the $17,500 claim following the infusion. As you can imagine this was a very unnerving and stressful experience for me. However I had a champion on my side. Melanie King who fought them tooth and nail with an unrelentless drive and passion. She kept me informed of each step and action which gave me hope. In the end she victoriously conquered the insurance beast and they paid the claim. If it weren't for her actions, I would have had to go deeper in debt and mortgage my house. The stress was great and causing me to become ill. I am so grateful that she is part of the SDDC team and has become a hero for many of us.
    - Tracy S.
  • D
    CHAS Denny Murphy Clinic
    After several visits I find some good people with integrity and a few that are not competent or honest for that matter. Bringing this to attention really ruffles feathers no matter the issue or loss, meaning be prepared for an unintelligent war of words and raised voices. These people will be gone usually in a short amount of time as they have a fairly high rate of turnover. At some point early on I started becoming concerned with the security and privacy of my medical file. Turns out there was far more reason to worry as there is zero doctor patient privilege that I see. Everyone from the front desk to the janitor, students, mail center, call center other clinics and people that work there for a few days read your entire medical file and talk about it. This is the first time I've ever had any concerns about privacy and with so much turnover this system could easily have allowed 40 or more people access to my file already. Most of these employees have already come and gone. Some have asked me personal questions after seeing my file while some can barely hold a conversation as they are enthralled reading my file. It seems impossible that the information won't be repeated with all those curious eyes recording it. All this has contributed to me seeing the physician less and reluctant to disclose or discuss issues, knowing fully another employee will be reading my file again within minutes. Whatever you do avoid calling the call center. Finding another doctor is always a huge pain.
    - Mark S.
  • F
    Dr. Goff James MD
    His office took over 6 months to make a diagnosis for Crohn's disease. Test after test after test, money, money, money. It has been 6 weeks since the diagnosis and we still do not have any medication or treatment. Goff is insisting on a medication that Blue Cross won't approve. There are several different options for meds, yet my husband continues to suffer (nearly a YEAR now) and Goff hasn't done anything to start treatment. He continues to "talk" to the insurance company, meanwhile my husband suffers, and the patient is forgotten. The last update from his office was TWO WEEKS AGO. AWFUL SERVICE. This is the worst medical provider I have ever worked with who has forgotten about a suffering patient and given him NOTHING for treatment. Don't waste your time and money. This doctor does not care.
    - Jenny R.
  • A
    Louisville Laser
    The manager, Autumn, explained the procedure in great detail and answered all my questions. I'm 72 years old, and before accepting me for treatment, I provided them with my medical history, all the medications I was taking and the dosages, and my allergies; all of which was reviewed and approved in advance by their medical director. Then, the lazer was applied to one single spot on a least conspicuous place on my face to see if I might have any adverse reaction. After a week or so with no adverse reaction, Elizabeth gave me my first treatment. Each time the lazer was used, there was a small puff of air followed by the mildest (to me) pricking sensation. The sensation is a little more intense on the nose area, which Elizabeth left for last. She did tell me before she started that I could take a break if I wanted one, but it wasn't necessary for me. The second and last appointment was made six weeks later. It seems reasonable to me that results can vary from one person to another for a variety of reasons. I would have been very satisfied with even a modest improvement. In my case, the improvement was nothing short of amazing! And Elizabeth was wonderful. I'm so grateful.
    - Larry S.
  • D
    Mihai Alexianu MD
    Poorly at best.  Very gruff, upset that I had sought information from other sources, unable to be specific on what I should expect and apparently unprepared for the procedure (urolift) I had been told he could perform.  Told me I was unsuitable for procedure even though he had not examined me: Reason -  I researched information from other sources.  Resentful of any hint of a patient/provider partnership or a proactive patient. 
    - Lawrence H.
  • A
    Rockwood Clinic
    Great.  All my questions were addressed.  Refills promptly called into my pharmacy.  Electronic records reviewed during time of visit.  Nothing was missed.  My appointment was at Quail Run, General Practice.  My only regret with this clinic is its hospital affiliation, and the" two-way" lack of cooperation with the other major health care complex in the area.  However, I want to say again  that Rockwood has been a great clinic for me. .
    - Cynthia J.
  • B
    Spokane Internal Medicine
    It takes quite a long time to get in. In fact now they had me make my next year's appointment. I have to make my next year's appointment on September 25th for the next year. They had just done some remodeling with replacing rugs and so forth, and painting. This last time it took over an hour. I think they really forgot about me because I finally had to go up to the desk and tell them what time my appointment was for, and that was almost into an hour waiting, and I still had to wait a little bit after that. It wasn't very good this last time. Usually when I had gone before, it was better. Maybe it was because of the circumstances since I had my blood draw done that same day. Usually I have my blood draw done then 3-4 days afterwards I go in to see the doctor. This time it was all done in one day. I don't know if it had something to do with it or what. I had to wait on the results of my blood draw. She sent me the results of that. She couldn't give it to me that very day. Before I haven't had to wait that long. I was hoping that this last time won't happen again. The way the Medicare patients are done, I think that they are only given a certain amount of time to be with us so sometimes it seems like I am in and out awfully fast, but she did ask me if there was anything that I wanted to talk to her with. There wasn't too much to talk about. Usually if I call in and it isn't my annual physical, if I am having a problem and I want to get in to see her, she is always so far booked out ahead that I have to wind up seeing the nurse practitioner. Sometimes they have been pretty helpful although one time when I had a really bad skin rash, I went to the practitioner and what she told me to use didn't work at all. It got so bad that I finally had to go to the Urgent Care. The Urgent Care doctor right away prescribed an ointment that took care of it right away. I don't know of anything that they could really improve on. I think part of the problem is the way that the Medicare system is being run now.
    - Sharon F.
  • A
    Therapeutic Associates Spokane Physical Therapy
    As a new patient of Bill Olson I can't say enough about my improved condition after only a few treatments/sessions with him!! After starting to have increased pain and trouble with flexibility in my right knee I was referred to Bill Olson and this was based on the amazing results that many of his other patients had experienced. On my first visit the evaluation was thorough and so informative that I was in awe at the knowledge this man had.  After only my second visit my overall general improvement was significant.  Now after a few more weeks of treatments, the pain I had when sleeping is completely gone and the flexibility in my knee is returning to normal - I have already improved at least 75-80%. Thanks to Bill it is looking like knee replacement surgery is off in the distant future -- thank you Bill.
    - karen m.
  • F
    Northwest Orthapaedic Specialists - Spokane
    Dr is fine but the support staff and clinic administration is HORRIBLE! My wife had 2 spine surgeries.Staff failed to turn in paperwork and order procedures in timely manner and my wife got removed from disability and FMLA!  The staff is rude and pretentious . DO NOT GO o to Dr, Tomeah - the worst administration in History! SO bad I'm filing claim with State attorney General and anyone else who will listen. My primary care doctor he gets a lot of complaints from this office and has stopped referring folks. AGAIN DR is good,. but because he fails to correct his well known issue- he's part of the problem. YOU HAVE BEEN WARNED_ STAY AWAY FROM THIS JOINT!!!!
    - Fredrick L J.
  • F
    Dr. Borys E. Markewych, DPM
    I did not have a good experience with Dr. Borys E. Markewych , he did not take care of the problem.  The abscessed needed to be drained but he insisted on orthopedics.  After 4 appointments I told him it had to be drained because it hurt, so he just took a pair of nail clippers and clipped the skin.
    - karen P.
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Medical Specialists in Spokane

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