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Hospital Care reviews in Spokane

  • B
    Valley Hospital and Medical Center
    Seven hours in the Emergency Department.  It was a cold room. Rarely saw the nurse and only when I left to find someone to help out or ask questions.  No one came and checked on the patient or looked after her comfort or questions. It was a long seven hours of waiting and waiting.
    - Holly G.
  • A
    Northern Idaho Advanced Care Hospital
    The hospital I had been in for 6 weeks couldn't offer me anything more  following serious complications from lower spinal fusion surgery. This was the only hospital for hundreds of miles that would take me, at least partly because I was on a ventilator. I needed a place to . If you are in a position to need advanced medical care (and I don't mean like a nursing home) this is the best place to be. The staff has an amazing level of expertise. They work seamlessly in cooperative teams and have excellent cooperation. The doctors are available and check personally with each patient each day.
    The staff included my family in the frequent group planning meetings. The doctors are not as responsive to suggestions, although, some communicated they'd seen it before and that was that. I was pleased how many things they did consider, however.
    It is hard to convey how they weaned me off the ventilator and helped me gain strength to sit and stand and walk and breathe and swallow.
    Sharon, the front receptionist, was exceptionally helpful to visiting family and friends, and seems to effortlessly keep track of people checking in and checking out. Friendly, calm, efficient, smiling!
    They have recently opened a rehabilitation facility on their campus. Their rehabilitation staff and therapists do amazing work, so I'm sure the new rehab facility also does wonderful things.
    NOTE: My Group Health insurance covered virtually all costs! I believe they paid NIACH about $113,300.
    - Julie R.
  • F
    Valley Hospital and Medical Center
    I don't like that they use Hospitalists, as they are not real doctors. They make all kinds of mistakes and have caused me several dire health situations as a result.

    With this particular instance, I had a bad fever and the shakes. I waited more than five hours to be seen, even though my doctor had been calling the ER and telling them that I needed to be seen immediately. I had spoken previously with my doctor about the symptoms I was having, and he indicated that I could only find treatment at the hospital.

    I had a catscan after waiting for such a long time and they discovered the my white blood cell count was dangerously high. They checked me in and treated me for the high cell count; they told me that I was sick because of colitis and/or diverticulitis. They then discharged me the next day and pressured me to have a colonoscopy there at the hospital. I refused this, which led to more pressure.

    I went back to my personal doctor's office a week later and had some blood work done. All my levels had come back to normal. I also had a colonoscopy done to check on the hospitals diagnosis. The results came back that none of the diagnosis was accurate.

    Also, they did not take my insurance info correctly, as a result of this I had to experience collection calls. I have a great fear of entering the hospital because of my many experiences, but I am compelled because it is the only place in the area to seek treatment.
    - Mary L.
  • C
    Valley Hospital and Medical Center
    I really feel I wouldn't have survived my 40-day stay there without family intervention. Luckily, after my condition was still very serious but somewhat stable, I was able to be transferred to an advanced care facility where I gradually recovered.
    - Julie R.
  • A
    Sacred Heart Medical Center
    I have taken my children to this hospital several times and have always found the service and care levels to be outstanding. The last vist was for a possible broken finger for my 4 year old. She was treated well and given lots of attention. We were in and out fairly quickly and the nurses gave my child lots of goodies including a coloring book, crayons and bubbles.
    - Joanne P.
  • A
    I would absolutely recommend Group Health for pediatrics. Our experiences with urgent care have been a bit more hit or miss. And I would say that they are sometimes overly cautious with x-rays, which can get expensive. Overall though a great experience.
    - Kevin G.
  • A
    Valley Hospital and Medical Center
    I had heard some bad things about them, but I've had good experiences. They were really good. They have a lot of different patients at one time, but they juggled it real well. They were still able to keep track of who's who and they made me feel like they actually knew me and what was going on and like what I was doing was important.
    - Cynthia A B.
  • A
    Sacred Heart Medical Center
    Dr. Chan performed the surgery. Dr. Chan was very friendly with myself and caring with my son. He communicated the information back to me very well. I appreciated the time he took in the diagnosis as well as follow up. I couldn't of asked for any better help.
    - Susan M.
  • A
    Rockwood Clinic
    Excellent care and followup with this provider. Wonderful integration of health services. When it could not be reduced, they scheduled surgery at DMC OP. Subsequent physical therapy after 6 weeks was also well done. Would recommend Rockwood Clinic Ortho and Physical Therapy with no hesitation.
    - Brenda K.
  • A
    Fourth Avenue Chiropractic Care
    It was excellent service, excellent treatment, excellent customer service.
    - darcy k.
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Hospitals in Spokane

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