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Excavating reviews in Spokane

  • F
    ! Warning! Do not use this company to do any work for your home or business. The owner, Tom Kalin, is a liar, a cheat and a conman who grossly overcharges for any work he may do. He does not give an hourly rate before starting any work, a written bid, obtain permits if needed or guarantee his work. He repeatedly warned us not to call other companies because they would charge us thousands more and get permits at additional cost. He stated that he did not have to get permits because he is licensed with the Health Dept. However after doing some research I learned that he charges more than all the other companies I called and that he had no license, it had expired months earlier. He misrepresented himself as the company I had originally been referred to. Don't trust Google to get you to the right company. I Googled that company's name and Kalin's phone # appeared, the site did not give Kalin's company name. I called the number thinking I was contacting the other company. Kalin answered, did not identify himself or his business, just said "hello". I asked if he was the company I was trying to reach, he lied and answered "yes, that's me". I did not find out who he truly was until after I became increasingly suspicious and did a Reverse Directory search. According to the police this is "fraud by deception. He arrived at our house 2 days early when my elderly husband was very distracted with helping another contractor who was installing an internet dish in our back field. Kalin overcharged my husband $1035 for 10 min of hydrojetting our septic tank using inadequate equipment intended for indoor plumbing only. He NEVER told my husband what he intended to charge for the 10 min of fake hydrojetting. We were shocked to learn later that he had added $1035 to the down payment fee. We actually thought he either wouldn't charge us for this service or would prorate it and had included whatever it was in the quote. In our initial conversation he told me "he knew exactly what was wrong and that we did not need hyd rojetting". I feel he put on a show of hydrojetting to get more money out of us. (The average hourly rate in Spokane for this service is $275.) He then said hydrojetting wouldn't work and recommended an illegal $11,000 underground "honey-bucket" in our front yard that would only last 10 year's. He also said we were at high risk of having sewage backup into our home and needed to get the job done immediately. We later learned this was not true. This fee is more than it would cost to have your entire drainfield redone. My very distracted husband who is in the early stages of dementia was easily duped into giving Kalin his credit card for a 1/2 down payment. Kalin used his wife's business's (Mrs Kalin's Barn) Visa account to accept the payment. Later said we owed him a $900 Visa transaction fee. My husband clearly did not understand what Kalin proposed to do. Also, we usually get several bids before accepting a proposal and paying for anything. After I finally found out who he was, read poor reviews on his site, researched what he proposed to do I called him and cancelled the job. He was very agitated and refused to give us a refund. He harassed me with several phone calls and left a threatening text. He warned me not to write a bad review on his site and said "he knew how to take care of trouble makers like me". It's been 3 months and we still have not received our money back. Plus, I was very frightened about writing a bad review and did not do so until now. I feel obligated to warn the public about this company and recommend that you avoid him. Our experience with this company was HORRIBLE. But, he is probably having a good laugh because he still has our $6035!! I was hoping that if I did not write a poor review Kalin would return our money for the work he did not do. It made no difference. This guy is a a dishonest jerk.
    - Patricia A.
  • A
    Removed about 27+ trees I believe in total. Excavating for 30x40 shop area. Also included in the bid was removal of 8 or 9 dead trees in a different area. One tree was problematic next to an outbuilding and Matt found someone reliable to do the extra work at a good price. Ground was quite rocky and they did a great job of relocating the fill to my expectations. The fill removed ranged from 0 to about 7 ft below original grade. They tapered the side areas to avoid the need for a retaining wall. Good clean up as well.
    - Troy B.
  • D
    Work not yet started. Rescheduled for the 3rd time. Getting very frustrated. Contractor has only returned my call once. Says he will call back in 20 minutes, and I need to call him back in 30-45 minutes or not get back in touch. Job is now delayed by one full week beyond what was scheduled. I will return and revise this review once the work is complete, if we ever get it done.
    - Robert B.
  • A
    Larry Miller Excavating
    Dug up the yard, replaced the sewer line and put everything back in one day. I was pleasantly surprised how nice everything looked when they were finished. They put back the grass, the gravel (with landscape fabric) and garden.
    - Erica M.
  • A
    Vietzke Trenchless Inc
    I took time off work to video the complete procedure of pipe busting a new jointless 4" HDPE pipe from the rear of the house to the middle of the street. A huge effort that included closing the street and obtaining a large number of permits and inspections. Despite adverse weather and close quarters between structures the Vietzke crew met all challenges, the whole job flowing like a well led orchestra. Thanks to the experience of the crew led by Chris and the schedualing, oversight of Nathan project completion was 48 hours start to finish. My street and my yard show little effect afterward. I am cofident after veiwing the post repair video that my thirty year headache has been remedied. I actually feel good about paying the bill.
    - Mark T.
  • F
    Vietzke Trenchless Inc
    My 93-year-old grandmother who lives on a modest, fixed income experienced a sewer-line collapse, and so we turned to Vietzke Trenchless for a pipe-bursting replacement. Before the project started, we were informed that she had to pay T&M (time and material) door-to-door. We were then warned that there was no way of knowing what physical obstacles might be encountered on the property which could add to the total hours. This, of course, is something that we naturally, fully accept, but when hours upon hours were then totally WASTED for apparently no reason other than sloppy, inadequate preparation, inexperience, lax supervision and a seeming lack of common sense, we feel it was wrong that she was required to pay for that. Is it unreasonable to expect a company to know how to do its own job after over 40 years working in the Spokane area? While discussing this over the phone afterward, we were informed by the Account Manager that home owners are not allowed to micromanage the workers, which of course we respectfully did not. But then, later in the very same conversation, we were essentially blamed for their own lack of common sense which contributed to well over $2000 of ridiculous waste, all of which the owner, Paul Vietzke, himself, then personally passed on to my grandma despite the Account Manager's assurance that it would get worked out. The Account Manager later said, "It's my boss. What can I do?" (Well, isn't that a clever trick?) I found out five days later that the two guys my grandma had been sent were newer, less experienced workers. (The newly-promoted lead worker, himself, had less than two years experience.) It seems apparent now that, because she was paying time and material, her project was being used for unsupervised training purposes. Someone in the industry I later spoke with said, "That sounds just like something Paul Vietzke would do." I sure wish we had known that about him beforehand. The junior-workers they sent out were really nice guys who did a terrific job with the actual pipe bursting (a perfectly straight, 95-foot, 30 minute burst through orangeberg which went smooth as butter). It was the prep and finish that were a wasteful joke. The lead worker repeatedly apologized and even offered his assurance that they were not deliberately trying to "look like clowns" or "pad the bill". He said it should have been a simple, one or two day job, not four. Yet, they kept quitting early due to inadequate preparation and so my grandma was also stuck paying literally hundreds of dollars each day for their travel time door-to-door. If this had been a bid job rather than T&M, I have a strong feeling that Mr. Vietzke would have ensured it was done right and efficiently by experienced workers in just one or two days to guard his profits. At the beginning, I was enthusiastic. I even cooked lunch for the guys, but as the ridiculous fumbling around continued, I became more and more uneasy & anxious and finally depressed by the end of day three. Throughout it all, I had held on to the hope that this was a company of experts who must somehow know things that I didn't and so had good reason for their wasteful choices that seemed so lacking in common sense. (After all, what does the average person like me know about the sewer line replacement business, right?) Well, now I know, we were not in good hands. $2000 is a lot of money for my grandma to just give away with nothing at all to show for it.
    - Virginia K.
  • D
    Vietzke Trenchless Inc
    I was flat-out told that I "could not micromanage" which I did not. But then, later in the very same conversation, I was essentially blamed for their own seeming lack of common sense which contributed to over $1500 of ridiculous waste, all of which the owner, himself, personally passed on to us. At the start, we were told that we had to pay T&M (time and material) door-to-door and were warned that there was no way of knowing what situations might be encountered on site. I fully accept that, but when excessive time was wasted for no other reason than poor, internal, quality control and fumbled supervision, I feel it was wrong that we were required to pay for that too. The junior-workers they sent out were great guys and did an expert job with the actual pipe bursting. It was the prep and finish that were a joke. Watching this happen, I felt helpless and at the company's mercy. One worker repeatedly apologized and even wanted to assure me that they were not trying to pad the bill. He said it should have been an easy, two-day job, not four. At the time these things were happening, I felt more and more uneasy and anxious about it, but I still trusted that these guys were experts and must somehow know things that I didn't. (After all, what does an average Joe like me know about their business, right?) If there ever is a next time, I will definitely follow my gut and micromanage! $1500 is a lot of money to us.
    - Virginia K.
  • A
    Egress Specialties and General Contracting
    The contractor dug and installed the window wells, removed the dirt, and had a concrete cutter cut the holes in the foundation.  He installed the windows, framed the exterior, caulked, and put gravel in the window wells.  My basement is unfinished, so I did not have him frame the interior.  I am very happy with the results.
    - Michelle C.
  • D
    Larry Miller Excavating
    Called them to get a bid on a small excavating job.  Said they would let me know and I haven't heard anything. I get it is a small job but a call saying we aren't interested would be nice.
    - Stuart S.
  • A
    Bulldog Rooter
    Initially we thought we needed to have the wastewater pipes cleared when we saw water in the basement. Further investigation revealed a cracked and leaking pipe in the basement. We first had Dylan respond to our call, which he did promptly. He cleared the line to the street and told us the cracked pipe needed someone with more experience than he had
    Our next provider was Paul who came two days to complete the work, once even arriving at 6am (cleared that with us first). He removed the old pipes and a nonworking toilet, capped off the water line to that toilet, even knocked down a wooden enclosure the previous owners built around that toilet. 
    We are very pleased with the services rendered, the timeliness of the service, and the time spent on the work.
    I feel the pricing was fair, having had a lot of experience with the plumbing in this 108 year old house. It may be pricey, but it isn't work I can do, and I am thankful when someone else comes in and does the really dirty work for me.
    - Sue M.
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Excavators in Spokane

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  • 1987

    815 14th Ave
    Lewiston, Idaho