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Auto Store reviews in Spokane

  • F
    AutoNation Honda Spokane Valley
    Paid a visit on a Friday and found a great deal on a 2016 Toyota Camry SE. Right away I was wanting to purchase after test drive. Signed some papers to reserve and was going to show up on Monday with a cashiers check to pay for it. Received a call on Monday to inform me that it was 'accidentally sold" on Monday. The guy even put on a "Reserved" indicator on it. I then called the manager (Jeremy) and asked him "How badly do you want to regain my trust and business"? He replied "very badly". I then countered and asked him to reduce the price of a Subaru Crosstrek that I had also test driven on Friday. He quickly refused. The requested reduction was a mere $4,000. I would have even gone $2,000 less but he did not even entertain the offer. How's that for "customer care"? You have instilled my belief that car sales is a racket and we have no reason to believe that you care about the customer. This review will spread via social media like the flu. Spokane is NOT a big place and your reputation is already tarnished by the reviews I've read.
    - Joe O.
  • A
    AutoNation Toyota Spokane Valley
    Excellent.  Appleway sales person Wayne Reid was very thorough in his sales presentation and explaining the features of the vehicle.  He was courteous and professional in his work with me in the process of purchasing the vehicle.  I would certainly seek out Mr. Reid if I need another vehicle from Appleway. 
    Service personnel have all been good representatives for their employer.  Good work, quick, courteous, and professional.
    - Garith K.
  • A
    Dishman Dodge Ram Chrysler Jeep
    Dishman Dodge does not only change you car's oil; they check tires, fluids, spare tire etc. The last time I was in for service I had
    a small ding that left the other car's paint on my fender. They pulled it around to the auto body shop and buffed it out until it looked
    like it never happened and didn't charge me a cent. It was their idea; I fully intended to pay for it but they wouldn't hear of it.
    These people are considerably above the norm.
    - JoAnn D.
  • A
    Quality Auto Trim
    Getting to the early Friday appointment proved challenging due to the record snow accumulation this year (Dec.2010). While getting unstuck from a snow berm I tore a splash shield loose from under our Honda. It made a lot of noise all the way to Quality Auto Trim. I told the guys that if they heard a noise under the car when they move it, just ignore it, and I'll get under it and fix it when I get it home. They installed the security system (an upgraded version at no additional charge), we picked up the car, my wife drove it home, and said the noise was gone. I looked under the car, and the guys had fixed the torn splash shield! My wife was so pleased that she sent some brownies out the next day to say thanks. They did a great job on everything, fully explaining how the security system works,and even on a spalsh shield that had nothing to do with the security system installation. They know what customer service is all about!
    - Mike N.
  • A
    PERFECTION TIRE & AUTO REPAIR
    My overall experience with them was good. I have had very good experiences with Costco but I purchased some tires from them and they never came in. So I did not know where to go. So I looked on Angie's List and there was a favorable review about Perfection from a few years ago. Just one review but it was the best information I had. So I went there. Where some people do not have tires in stock, they did and they were very quick. They were very nice. For a consumer, that they had them in stock was very good. The price of the tires were pretty fair. It was about the same price I would have paid at Costco. They said the tires would be very good. And I know from the handling of the car that they are very good. Now we will have to see this winter if they still have traction! It will take a while to see if the tires will wear well. From what I know now, they served me very well. Very quickly and friendly and the tires handle well. I don't know how they could be better. The price was good, considering they were the equivalent of Costco. They were incredibly responsive. I would use them again. In fact. they give free balancing for the life of the tire.
    - Ellen & Rick C.
  • A
    HILL'S AUTOMOTIVE & DRIVELINE
    unknown
    - John B.
  • A
    J J's Truck & Auto Repair
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    - Clifford H.
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Auto Stores in Spokane

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