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Carpet Installation reviews in Spokane Valley

  • A
    Keystone Carpets
    This was by far the best carpet buying experience we've ever had! We went to several stores and also had Costco come to give us an estimate. We were not happy with the service at the stores trying to understand the best carpet for our needs, it was difficult to find someone to answer questions and it is overwhelming with so many choices and having to continue to try to bring samples home. The Costco experience was better since they came to the house, but did not provide good service. We then heard about Keystone Carpets from a co-worker who highly recommended them so we scheduled an appointment. Mark came to the house with samples and it was a wonderful experience! He has the knowledge and helped us select the best carpet for our needs and also what would look best with our style home. It was so great to be able to have the time to look at the options in our home while having Mark here to discuss each option. The install experience was also fantastic. The installers moved the furniture, took out the old carpet and pad and installed the new. They were professional, worked quickly and the work was excellent. We had the carpet installed in August and are very happy. I would highly recommend them and when we need the carpet replaced in our basement Keystone Carpet will be our first and only choice to do the work!
    - Lorrie W.
  • A
    Keystone Carpets
    An amazing experience dealing with them and would definitely hire them again for any carpet installation or repair. They showed up right on time and got to work right away. Did an amazing job stretching the carpets the best way possible. Not to mention the very fair price at the end of it all. Thank you!!
    - Kristin G.
  • A
    Heinemann Construction LLC
    The workers showed up on time and stayed for eight hours, they made sure that they did what we wanted done, also had us check there work, you could not have asked for better honest people to work in your house, this company went above and beyond what we wanted done, this was 1st time ever using a contractor and would do again, if we have time and money for kitchen and bathrooms remodeled some day
    - Patricia S.
  • A
    Keystone Carpets
    The ONLY reason they received one 'b' rating was because of a miscommunication at the start. After that - MAGIC. They spliced together old and not-enough new carpet to make my stairs look like new. WAY above and beyond. I was truly blown away at the solution the installer came up with. I recommend Keystone to everyone, and will never use anyone else.
    - Terry F.
  • A
    Keystone Carpets
     The salesman came and brought out samples of what I had described on the phone.  He was very helpful with ideas and wanted us to get what we would be happy with.  Our appointment was made for 8:30 Oct. 20,2015.  They were right on time.  Did a thorough job of cleaning up everything and finished the job two hours sooner than planned.  Moved heavier furniture back for us too!  We would recommend Keystone Carpets.
    - Don M.
  • A
    Keystone Carpets
    We couldn't be happier with his work.  The stretched carpet looks great, even though it is old.  The really impressive workmanship showed on the patched spot (about a 7 inch circle).  He used carpet from an extra piece and you can't even see the spot anymore.  The price was amazing.  We would definitely call Keystone Carpets again for any of our carpet needs.
    - charlene s.
  • A
    Inland Pacific Flooring
    Our experience with Inland Pacific Flooring was very positive. Daryl was very easy to work with, happy to provide answers, and unlike most carpet places, didn't try to talk us into a more expensive product. We compared Home Depot, Carpet Barn, and others, and once we added up the cost for carpet, pad, and installation, Inland Pacific could not be beat. Plus, it is a local family owned business.
    We opted to save money by removing our old carpet and pad ourselves. It was a job, especially where the floor is concrete (glue-ugh), and in retrospect it may have been worth the extra cost to pay for removal. That said, Daryl gave us some tips that were helpful and appreciated.
    The carpet installer arrived a little after 10 AM, which was a little later than expected (hence the B for punctuality), but he was done and out between 5 and 5:30 PM. He did a very good job. No problems found, and he even reworked a sliding closet door track that he didn't have to. He also offered to haul away an old remnant leftover we had in the basement.
    I can easily recommend this carpet vendor. When comparing price, be sure to factor in all costs--especially pad. The next time we need flooring, Inland Pacific will be our first and probably only stop.
    - Eric L.
  • A
    Heinemann Construction LLC
    From start to finish Jeff was a true professional. I have absolutely nothing but good things to say about the experience and have no problem whatsoever recommending him. He was punctual, tidy, on schedule, paid close attention to detail, and transformed our basement in to a place that we love to hang out in. He was extremely easy to deal with and we were in contact frequently via text and phone regarding the project. He included us in the decision making process the whole way through and we could not be more pleased with the end result.
    - Thor P.
  • A
    Home Depot Inc
    They was a wide range of carpet to choose from with quality from low to high. Carpets were labeled and easy to understand which were better quality and lesser quality. Installer came on time, was quick and professional, did a good job on the install, cleaned up. I am overall very satisfied with the service.
    - Alanna H.
  • C
    Inland Pacific Flooring
    It didn't meet my needs so they never did any work for me. It was quite a bit of work so I wanted 3 to choose from. They responded but they never came out to the house; it was all over the phone. There wasn't very much they could tell me verbally without coming out to measure. They were fine and okay. They called back. I don't know if I would contact them again; I would have to do some more research.
    - Pearl S.
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Carpet Installers in Spokane Valley

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