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Locksmith reviews in Shoreline

Real People ~ Real Reviews ~ Real Results

  • Horrible! Please save yourself from these scammers!!! The dispatcher quoted me a 19. Show up charge and 35. to pick the lock. The tech shows up late and says the charges are 50. Show up fee and 168. to pick the lock!!!! I told him no way that the dispatcher quoted me 19. & 35 plus she offer a 10% discount, so I said I would not pay more than that. He agrees to pick the lock for that then takes a wrench and breaks the whole door nob off. I could have done that myself and saved myself the hassle and $50 bucks. The guy was incredibly rude and I called the the office and asked them to call me back 3 times and never heard back. I will never use this company again and hope to save other homeowners from the hassle!!!
    - E D.
  • Bob is super responsive and punctual. Both times I've called Ballard Lock & Key in the past few months for service, Bob has either picked up when I called, or called back right away. He's also provided same day service. Super helpful, super friendly. I would highly recommend.
    - Sarah J.
  • Couldn't have gone any better. Got exactly what I wanted from a knowledgeable professional! Howard was great and I would use him again in a heartbeat. He went above and beyond to get things just right and I am very pleased with the result.
    - Mary T.
  • Bill is wonderful! His professionalism is top notch. He was very kind to all of our residents and the quality of his work was impecable. He even finished ahead of schedule and as a result refunded us $1000.00 off our original bid. No job is too big or too small. We would never consider using anyone else after the excellent job that he did for us. We wish all vendors that we hire could be more like Bill!
    - Kristin L.
  • I needed a fast rekeying after an old key disappeared under dubious circumstances. I called them in the middle of the afternoon, and they were able to give me an appointment for first thing the next morning. Three locksmiths showed up right on time. They did a very good job, and corrected a couple of existing problems with the locks in the process. The new keys work great, and I thought the price was very reasonable considering the scope of the job and the speed of their response.
    - Mark P.
  • A locking doorknob was not closing properly; sometimes the door could be pushed open  even when locked.  Mr. Nevitt widened the lock slot in the doorframe.  He also cut off an old contractor combination lock/key holder with bolt cutters.  He charged less than his usual minimum for this service.  He was pleasant and very helpful.
    - Lila G.
  • Great help as always, informative, clear and professional people. Last time I used them someone came out on his own to assess the lock situation. These people are the best in the business. What customer service should be.
    - jane g.
  • We called Jerry on a Friday evening, and he came out within an hour. He fixed our door lock very quickly, and had some helpful suggestions for us as well. This is now the second time we have used him, and we recommend him highly!
    - CHRIS S.
  • When I first called John and explained the situation he suggested a possible fix for the problem which would not necessitate a trip to my home. Unfortunately, his suggestion didn't work but I greatly appreciated the idea that he was willing to offer help that could result in the loss of a service call that day. It was quite refreshing.
    I originally called on Tuesday and we scheduled for Wednesday afternoon. Wednesday morning he called to say his morning appointment had cancelled and could he come over at 9:30. This worked out great.
    I found John to be quite personable, knowledgeable and efficient. He knew what he was doing and did it well and in a timely fashion. He also cleaned up afterwards and was careful not to leave sawdust from the drilling on the floors. His price was also better than any others I called. I would not hesitate to call Lakeview again.
    - Pat H.
  • I actually went to the shop to have multiple sets of keys made for our rental house. I was told it would be about fifteen minutes because they had several orders in front of mine but it actually took them about 10. The keys all worked well. No complaints!
    - Laureen J.
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Locksmiths in Shoreline

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