Angie's List since October 2008
B Rated | 2 Reviews
A few reviews for this pro…
DESCRIPTION OF WORK
Major reconstructive surgery of all three torn rotator cuffs after a severe fall at work.
CATEGORY orthopedics,sports medicine,spine doctor
DESCRIPTION OF WORK
I went to see Dr. Shapiro upon recommendation from a friend. Initially, I made the visit to see him about follow up from some knee surgery as well as shoulder pains from overuse due to a new baby. He decided that he only wanted to deal with one issue per visit so we had X-Rays done for the shoulder at that initially visit. The results of the X-Rays did not show anything so he said he needed to do an MRI. I asked him for any input, feedback, or recommendations. Unfortunately, he said he couldn't offer any unless an MRI was done, but he said that I could wait a month or two to see if the shoulder got better, and if not just schedule an MRI. So that meeting was the first red flag I got from the guy -- he was mainly interested in maximizing medical expenses by making me do multiple visits for each issue (knee and shoulder), and forcing me to get an MRI if I wanted any recommendations from him. I waited a few months and sought some physical therapy in the meantime. After a few more months, my shoulder got a bit worse and started to become frozen (limited range of motion). At that point, I opted to get the MRI done. I went to get the results a few days later, however, I had to wait about an hour from my scheduled appointment. Based on the MRI, he suggested that I rest it about weeks and if it didn't get better, come in for a Cortisone shot. I had lots of questions to ask him, but he seemed rushed and ended our visit before I was satisfied with all my questions. After a few more weeks without much luck on my shoulder, I chose to get a Cortisone shot. I asked what happens if this didn't work, he indicated that the next step was often surgery. Like the prior visit, I had lots of questions, but he wanted to end things quickly before I was able to get satisfactory answers. I was able to inquiry about some soreness I was getting with my knees going up/down stairs. He indicated that it was just old age and not much I could do. I had a few more questions when his assistant came in saying there was a call for him and if he wanted to take it. He said "yes" and abruptly ended our appointment. That was the last I saw of Dr. Shapiro. My physical therapist recommended I get advice from another doctor on my issues, which I did. This other doctor informed me that it was much better to take a more active approach with the shoulder with daily routines to get the full range of motion back. I have been doing this now for a few months and finally making improvement. I also inquired about my knee and was told that it was like something like runner's knee where simple exercises could help with the problem. I have also been able to take care of this issue as well. Overall, my experience with Dr. Shapiro was not very good despite my friend's recommendation. The customer service I got was unsatisfactory. He rushed through appointments and abruptly ended them before my questions were adequately answered. Although I am not someone in the medical profession and cannot comment on how adequately he diagnosed my problems, I can say that the other doctor I saw subsequently recommended a whole different approach to therapy. Additionally, my biggest gripe is that Dr. Shapiro could have given me more insight on some of the potential shoulder issues that could occur when I first visited him (e.g., Frozen Shoulder), however, he refused to give me any advice unless I went through an expensive MRI with him.
CATEGORY orthopedics,sports medicine,shoulder doctor
SERVICE PROVIDER RESPONSE"When a patient has a concern, I find the most expedient resolution is direct dialogue and encourage patients to contact me directly. I would always hope that a patient would speak openly with me about their concerns, and I am committed to caring for patients and resolving any issues they have with their care. Federal law (the Health Insurance Portability and Accountability Act, or HIPAA; see www....
Orthopedic Surgeon, Sport Medicine Specialist
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