ALBERT LEE MAJOR APPLIANCES

Founded 1939 • Angie's List since May 2005

B Rated | 65 Reviews

Description

Albert Lee Appliance has been in business serving the NorthWest area since 1939, we are a three-generation family operated business that will treat you the way we would expect ourselves to be treated. When we go to buy something, we like to have a selection to view and choose from; So do you....

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B

PQT Construction

10  REVIEWS
PQT Construction

PQT Construction is a unique general contractor. Not only do we provide general construction services such as additions, remodels, handyman services, insurance repairs and maintenance but we also offer full scale residential and commercial plumbing services. All of our uniformed employees drive company vehicles so there won't be any questions as to who will be show up at your doorstep. Please check out our website www.callpqt.com for additional information about our company and how we can help you. We also offer on-line coupons and a wide variety of photos for you to view.

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Verified Reviews

A few reviews for this pro…

A

RATED

08/12/2020

They are fabulous. They are very trustworthy, super responsive and they have good products.

DESCRIPTION OF WORK
I'm buying New range hood and refrigerator.

CATEGORY appliance sales

F

RATED

12/29/2017

They are listed as offering repair but when I called, the representative said they haven't offered repair services since 2011.

DESCRIPTION OF WORK
appliance repair

CATEGORY appliance repair,appliance sales

C

RATED

01/31/2017

They referred me to the Thermador repair line.

DESCRIPTION OF WORK
I bought my Thermador appliances from Albert Lee three years ago. I need repair on my oven so I came to Angie's List and found them there. I called and was told they no longer do appliance repair.

CATEGORY appliance sales

A

RATED

12/11/2015

Could not have gotten better service. Renae Martin went above and beyond answering my detailed questions as I made sure that the gas range I ended up buying was going to be super reliable. I wanted one that would last for decades with minimal service needs. She showed me their Blue Star range and it was exactly what I was hoping to find -- elegant design with no electronics that would fail. It's b...

DESCRIPTION OF WORK
Advised me on the right gas range for my needs. 

CATEGORY appliance sales

F

RATED

01/07/2015

We came in to purchase a new frig Whirlpool because ours had just broken down after 12 years, and repair man advised to replace vs. repair.  We went to different appliance stores with our priority being the model we wanted, and being able to deliver asap, Sat., 1/10/14 or before. Currently we are without a frig. The salesman, James Adams, in the Bellevue store, assured us that it would be delivere...

DESCRIPTION OF WORK
We came in to purchase a new frig Whirlpool because ours had just broken down after 12 years, and repair man advised to replace vs. repair.  We went to different appliance stores with our priority being the model we wanted, and being able to deliver asap, Sat., 1/10/14 or before. Currently we are without a frig. The salesman, James Adams, in the Bellevue store, assured us that it would be delivered to us on Sat. We asked that he make the calls necessary to assure us that that would be the case. He did. Meanwhile, we had gone to a few other stores to check on prices and time of delivery, and called Mr. Adams from one of the stores to confirm sales price and time of delivery. At that time, Jack went back to Mr. Adams' store in Bellevue, and asked again if this would be for sure delivered on Sat., 1/10/14, to which he affirmed that yes, it would be.  Mr. Adams then took cash and check for the full payment of the frig, nearly $3,000.  The following day, 1/7/14, we received an automated message that our frigerator would be delivered on 1/23/14, nearly 3 weeks from date we purchased. We immediately called the store. Mr. Adams was out of store until Friday, and could not be reached. No manager was in the store. Another sales person came on the line and informed us that no we could not have our cash back even tho we were having the terms of our sales order broken.  We placed a call to Mr. Albert Lee in the Seattle store. He was gone for the day. We are leaving our review here, are leaving a report with the Better Business Bureau, and will be contacting our attorney in the morning.  Having operated several companies, we cannot say emphatically enough that this is not how one runs a credible business. This is blatant theft and needs to be treated as such. The sales ind. was given several opportunities to let us know that no, he would not be able to get our frig to us on Sat. He did not. He had several opportunities to let us know ...before the sale....that since we were paying cash, and if the frig could not be delivered on Sat., we would not have our cash refunded.  That is blatant misrepresentation and theft.

CATEGORY appliance sales

Services Offered

RETAIL HOUSEHOLD APPLIANCES.

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover, Financing Available
Senior Discount
No
Emergency Service
No
Warranties
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