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Moving reviews in Seabeck

  • D

    It did not go well. I call in an estimate of 450 cubic feet and I over estimated it amount of item to be on the safe/high side to prevent sticker shock after the packing and pick-up. The estimate I accepted was based on my estimate. The estimate included and specifically called out a computer, 3 Box of China, large tool chest and a gun safe (empty).  All Services Movers showed up two hours early.  We were ready and happy to see them here.

    Item#1: Once the packing began which was mostly taping containers/tubs and inventory the items. When they started to pack the china All Services Movers had no packing material/paper to pack the china, luckily I had some and I provided the packing paper to wrap the china in. They had very little bubble wrap and I supplied them with my bubble wrap. Even though these items were specifically identified in the estimate on page 2, All Services Mover showed up with no packing material just boxes and tape. The estimate included all material and supplies needed to pack these item out, they didn't have want I paid them for. 

    Item#2; I had to pull a few items that were not to be packed or shipped. I asked the driver to give me a new estimate of the cubic feet of packed out items once everything was on the truck. He had no tape measure and he told me he could not in his broken English. On page three of the contract/estimate under paragraph titled, "Other Information" it states that if I have less CF (cubic feet) than quoted the price will be decreased according to the appropriate price rate, down to a minimum of 350 cf.

     After the driver left I contacted All Services Movers (I could not reach them before the driver left) and I spoke to the sales rep who pushed me off to customer services and I spoke with them and communicated my story. I also sent both of them an email outlining what had happened and recommended that they use the inventory list of 37 items to show them on their own documents that I didn't have 450 cf of personnel items. I also mentioned their contract and the phone went silent. I told me that they would get back to me. Well they have not.

    Bottom line: All Services Movers failed to  comply with their contract by: 1. Not providing the required material to pack the listed items in the estimate/contract for which I paid for and 2. They failed to provide me a new  cubic foot estimate to adjust the price accordingly also per the contract.

    - Fred G.
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Moving Companies in Seabeck

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