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Pest Control reviews in Redmond

  • C
    Dominion Pest Control
    After 12 years of using Dominion we are very disappointed in the professionalism of their billing department (the technicians have always been very professional BTW). We had a misunderstanding on invoicing and instead of trying to please the customer, he was most interested in being right. (he's never heard "the customer is always right", even when they aren't) Well being right cost them a previously loyal customer. They state on their website "we believe that our customers are the life of our business". Maybe the technicians feel that way, but sadly the billing department certainly doesn't.
    - Rick O.
  • A
    Insight Pest Solutions
    they treated the outside of the house and inside with animal friendly treatments, set traps in the attic and found and closed the entry point of the mice. set up recurring maintenance and have had not troubles since.
    - Dwight F.
  • A
    Insight Pest Solutions
    The technician showed up on time - early, actually, after checking to make sure it was OK. There was an entrance to the nest under an eave, he climbed up and both wasp-freezed and dusted. This got rid of them for a couple days, but the wasps returned as insight warned they might. They'd already set up a return visit for two weeks later. The technician was again punctual and friendly, and this time got to lay a lot of wasp dust up there. It's been several days and so far no activity. Insight was professional and friendly. Because I bought a $99 deal, I had to schedule through the person who coordinates their deals, and it was a week after I first contact them (as advertised in the deal). Overall a positive experience.
    - John M.
  • A
    Surefire Pest Solutions
    Excellent. Drew gave me advice and an education on ant and termite problems. I was reassured that, at this time there is no treatment needed. I was referred to have an arborist come out and evaluate the tree with ants at its base. I am very picky with who I have come out to do pest services. Drew is the real deal! He won't do a treatment if it is not needed. I highly recommend Surefire.
    - Howard H.
  • A
    Wayne's Pest Services
    Wayne called back quickly, came out on a Saturday and inspected crawl space, attic and exterior. Thankfully the only pests observed were wasps which he treated for. He noticed that the screens covering my crawl space needed repair and he offered to come back the next day (a Sunday) to repair. He came back as he stated and all is good. There was no pressure to to sign up for continuing service .. which was condition of some other companies quotes / pricing. Thanks Wayne!
    - Deanne W.
  • A
    Wayne's Pest Services
    On the same day I contacted Wayne he inspected the house and found the problem in the crawl space. He removed the dead rat immediately and professionally sealed the opening in our crawl space. I highly recommended Wayne. Thank you
    - Annabelle S.
  • B
    Stop Bugging Me Pest Control
    He set 3 large traps in the crawl space and a mesh across a drainage duct from which he suspected rodents were entering the crawl space, and 3 large traps in the attic. He did not check the roof and wall from where scratching noises came.
    - KRIS K.
  • A
    Guard Pest Control
    Great service from the beginning. Fast response to email, appointment set up quickly. Very responsive to questions. I did purchase their quarterly service. I have recommended to friends. Very pleased with service will continue to use.
    - Margaret P.
  • F
    The service call went fine. What drove me to joyfully fire Terminix today was my increasing frustration with trying to call the Bothell, WA., location and actually get to speak with a live person. If you want to call your pest control company and reach a real person, without having to go through some maddening computer-generated voice thing, Terminix isn't the company you wanting providing services for you. At all. Oh, and terminating Terminix, as in canceling your contract, is even more frustrating if you go through the automated-attendant option and wait on hold for longer than any human should have to. Terminix is, in my opinion, all about Terminix and not about its customers relative to its communications, ease-of-use and convenience. There are far, far better companies within the marketplace that won't give you that two-hour-window-of-time nonsense (they'll tell you exactly when they'll arrive at your home and then do just that) and they'll actually answer the phone and speak with you human-to-human. They are also more reasonably priced than Terminix.
    - Bob H.
  • D
    Wayne's Pest Services
    Wayne was very prompt the first time we reached out. We scheduled an inspection for removal of mouse nests and figuring out how they were getting in. He identified the main spot they were coming in as a cantilevered part of our formal living room that was not properly sealed. I hired him to come close the gap, and to remove the mice nests that were in our crawlspace. Wayne accomplished our original understanding and indicated that he would come back and review the situation if the problem persisted. I found more mice in our basement approximately one week later. Wayne was significantly more difficult to reach this time around. It took approximately 10 days to get a hold of him. He is a one man business, so it was somewhat understandable. When we did reach him, he came back out and identified a rotted tree root under our foundation as another point of entry. He told me to mix cement and fill the hole under the foundation, and that was the extent of his "guarantee." I was upset that he did not offer to fix the problem. He was hired to identify how the mice were getting in, and seal it. He failed to do that, and I ended up going under the house, mixing cement and fixing the problem myself. Ultimately, I would not hire again.
    - Kyle G.
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Pest Exterminators in Redmond

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