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Carpet Cleaning reviews in Redmond

  • A
    Sno-King Carpet & Upholstery Cleaning
    The tech who came to clean seemed new or poorly trained. He didn't have enough furniture leg protectors even though we removed all small pieces--wood rocker, occasional chairs and small tables, lamps, electronics, etc. from rooms to be cleaned. He wanted to rest furniture on bunched up paper towels but was positive about using aluminum foil instead to protect from wetness. Yet he left a bedside table on paper towels. Corner protectors were easily displaced by the hose, leaving the hose rubbing against the walls. He made numerous trips to the truck while wearing blue shoe protectors which eventually shredded and left bits of blue throughout the house. He was supposed to vacuum first but missed a large corner of the master closet in vacuuming and cleaning, and there were little bits of fur throughout the carpet areas. Had I known, I would have vacuumed everything myself before the cleaning. The cleaning took about 8 hours, the carpets were so wet that some weren't dry for 48 hours. Lastly, our rooms are larger than those in the original estimate and with pet marks, the final bill was about 1/3 over the estimate. Sno-King requested feedback on our experience, which was given a week ago. We were contacted by the owner who explained that they had missed our feedback to their request. He came by personally, discussed of our experience. He offered remediation which we accepted. He took full responsibility and we are now fully pleased with this company's response. Bottom line: the carpets are clean, spots are gone and there is no odor.
    - Travis C.
  • A
    Silkroad Carpet Cleaning
    The staff was on time and got to work immediately. The cleaned all of the rooms in the house thoroughly and even cleaned a small laundry room that I had accidentally omitted when requesting a quote. They were very courteous and went above and beyond to make sure that we were happy.
    - Hassan R.
  • C
    Alpine Specialty Cleaning
    Drapes were well cleaned, albeit very expensive. Carpet cleaning was poor. The major stains were not removed. I had to remove them myself with a Bissel carpet cleaner. Funny thing was that I was called after leaving my Yelp review and was surprised, in a good way, about them being very concerned about the job. They said they would make it right by adjusting the price of the drapes. Wow, I was pleasantly surprised. So they came and installed the drapes....not a single mention of the "adjusted" price? OK. So much for that. Yeah, not recommended.
    - richard b.
  • A
    Alpine Specialty Cleaning
    Robert was timely, communicated his process very well, performed the service with much expertise and was very professional. We had our stairways going up and down done, along with the entire basement carpet, family room, living room, 2 bedrooms and the hallway.
    - Beverly S.
  • A
    Tubro Carpet Cleaning
    This was the best carpet cleaning service I have ever had, hands down. Charles was so professional and non pushy in how he presented me with the options of cleaning the basic way or giving me options for special cleaning in certain areas. He was so transparent in how he showed me on his IPad how he came up with the cost and also ways to save me money. Then he did an AMAZING job cleaning our carpet. It looks and smells so great. Thank you SO much Charles!
    - Carlyn A.
  • A
    Coit Drapery & Carpet Cleaners Seattle
    Wonderful service, everything looks great (especially the wood floors). Can���t speak to the drapes yet as they have not come back. Would definitely use these folks again. He explained what he was going to do, how it all worked, dried and when to walk in again. I thought the cost for what they did was extremely reasonable.
    - Patricia J.
  • A
    Miguel's Carpet Cleaning
    Really pleased with how the job went. Miguel was using a new machine and our carpets turned out great. The pet odors are gone! He was very fast and personable. He did call in the morning to ask if he could come about an hour later than scheduled. I had taken the afternoon off so it wasn't a big deal. I would definitely hire him again.
    - Susann T.
  • A
    Silkroad Carpet Cleaning
    Staff was polite and friendly. They got started right away and finished a little sooner than they estimated. The results were impressive as they were able to remove some stains that the cans of carpet foam could not.
    - Timothy C.
  • A
    The old carpet definitely looked newer. I liked the orangey smell while it was being cleaned. The biggest surprise was the bad rust stains came out completely! The whole process of discussing what level of cleaning to do and then the cleaning itself took a while. It cost more than I expected, but the employee was very pleasant, seemed to genuinely care about the results, and when we saw the results, we were very pleased.
    - Jan H.
  • A
    Silkroad Carpet Cleaning
    They did a very thorough job. They were very professional, had all the equipment, responsive and arrived on time. Admittedly, our carpets had quite a few stains buy after Ali's team were done, we felt like we had new carpets installed. A+.
    - RAJESH M.
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Carpet Cleaners in Redmond

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