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Alliance Restoration Services Inc

Founded 2002 • Angie's List since October 2009

C Rated | 4 Reviews

Description

Additional DBA - Alliance Restoration....

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Verified Reviews

A few reviews for this pro…

F

RATED

04/13/2012

They took a month to repair my pipe. They would show up one day and wouldn't show up again until a week later. I asked for an itemized billed and I had to ask three times for it. They charged me for things that they never did. My insurance sent me a check to pay them, but I told them I wasn't going to pay them until they made the adjustments on the bill. He demanded the money in hand and I was goi...

DESCRIPTION OF WORK
Alliance Restoration repaired a broken pipe in my bedroom.

CATEGORY plumbing

F

RATED

04/04/2012

After our dishwasher stopped working in November of 2011, we contacted our homeowner's insurance company who recommended  Alliance Restoration for water mitigation (fixing).  We are family of four with two kids, ages 5 & 8.  On 11/21/2011, I received a phone call from Jeff Graves, estimator with Alliance Restoration.  Jeff was cordial on the phone and offered to come to our house immediately that ...

DESCRIPTION OF WORK
I would not recommend using Alliance Restoration for any work.  They billed my home owner insurance company for work that was not performed: Billed for moving contents from all rooms in house, when my wife and I cleared out most of the rooms for construction Billed ~$500 for containment barrier poles & zippers, when duct tape was used. Charged for two dump truck loads of disposal, when actual removed items were: 120 SQ FT of kitchen floor, 120 SQ FT of kitchen underlayment, small amount of drywall, and (2) 6' lower kitchen cabinet sections (without drawers).  All of which would fit in any standard 8' pickup bed.  Overcharged for HEPA filter ducting by 50 feet (claimed 60 feet, used about 12 feet) Left (4) bags of wet insulation under my house Left cabinets with mold on backside in house - which they had claimed to dispose of.  While the majority of my complaint with this company can be traced back to lack of communication by one individual (Jeff), the fact that this person's supervisor did little to improve things and even handed job back to Jeff after my request he not and him stating he would not represents a huge customer service failure on Alliance Restoration. I would also like to mention that my insurance company currently has a subrogation claim open with Alliance Restoration seeking refund on further areas of their work.  DO NOT USE THIS CONTRACTOR - YE BE WARNED!

CATEGORY water damage restoration

A

RATED

07/15/2010

After a absolute horror story with previous contractor ( whom we fired) Alliance was a greatchnge. Very easy to deal with, excelent ork, estimates are very easy to understand, great work, quick service and quality work. Too bad they only do restoration, would be great for any construction project. Every person we dealt with delivered excellent and competent service.

DESCRIPTION OF WORK
Restoration of basement from water damage

CATEGORY water damage restoration

A

RATED

10/08/2009

It is a difficult project and they are doing a great job with it. They were recommended to me by my insurance company. I find them to be very punctual and provide me with superior quality work. I think their prices are fair and I'd definitely use them again.

DESCRIPTION OF WORK
Alliance Restoration Services Inc. installed a door with side lights for me.

CATEGORY home security systems

Services Offered

Water restoration & repair.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check
Senior Discount
No
Emergency Service
Yes
Warranties
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