Find top-rated Service Providers

Find Top-Rated Puyallup Auto Repair Shops

There are 46 top-rated auto repair shops in your area and 264 to avoid.

After 20 years, it's now free to join.

  • More than 10 Million Verified Reviews
  • Nationwide Coverage
  • Trusted Ratings
Join Angie's List Now To see all 46 highly rated companies in Puyallup

Auto Repair reviews in Puyallup

Real People ~ Real Reviews ~ Real Results

  • Pablo did a diagnostic and teardown test for both my mechinacal and electrical issues. Pablo showed me and stated areas of wear and tear in the vehicle and to keep an eye on them because they are going to need to be replaced soon but it wasn't ditremental at the moment. Pablo was able to rotate my tires, change my oil/ filter and air filter, replace my windshield nozzles and discovered that my valve cover gasket was leaking oil. Pablo fixed and cleaned all the above and even painted my Valve cover and shield black. He even fixed my electrical problem with my dash lights and nighttime running lights and now my vehicle drives smoothly. Pablo was very professional, honest and quick with his service. His staff is very nice and friendly, as well. I will definitely be getting my services completed through Doc's Transmission and recommend to others too!!!
    - Fabian G.
  • We were real happy with them. It went really well. They turned it around real quick, very friendly, professional. They have enough staff to support it so they can do a quick turn around. Then he took me out there showed me the broken parts and this and that, you know. Gave me a little bit of an education. This was the first time we used them. Another thing they do is, I haven't done it yet, they tell you to put about 500 miles on your vehicle then bring it back. They'll put it up, you know. They will look for leaks and maybe I don't know if they do a test drive or not. But they check it all out make sure that nothing has gone wrong under there. That everything is as it should be. It's an older truck, a 1997 with 165,000 miles towing a heavy boat and all. I think it was as good as it could have been. They did everything they said they were going to do when they said they were going to do it. I would recommend anyone who needs transmission work done go there.
    - Karyn F.
  • My car is new so I go to the dealership. I just get the notice and I take it in, and they do the service. 

    They are proactive, they take care of me. When I come in they are very efficient, and they provide extra services like car washing and things like that.
    - Rebecca L.
  • Fine, although it took several hours to accomplish the task, and I was waiting for the car. This could not be avoided of course, as it takes as long as it takes to isolate a problem. I would rather have honest work on my vehicle rather than having parts installed that don't fix a problem, and then have to make a return trip to get it fixed right.
    - SCOTT G.
  • When you buy a car its suppose to be a happy day, you get all excited and can't wait to show it off. Well unfortunately that wasn't the case for us. I thought I found the vehicle of my dreams a 2007 GMC Acadia. I know buying used cars that there is the possibility of things going wrong, which is why we purchased a warranty. They did have a check list of every feature of the vehicle with checks next to everything stating it worked. While test driving the vehicle I noticed the a/c didn’t work but Milam did promise to fix it for us. Also the auto start didn’t work, however the sales manager said " It does work you are just going to have to take it to a GM dealer to get it programmed." Well about 2 to 3 weeks later it finally got in for the a/c fix and to program my auto start. The a/c wasn’t working quite right and then my tailgate started acting up. Milam tried to diag the tail gate and replace a part. However their service didn’t work. To top it all off while the "part" was being ordered I had my vehicle when it came time for the part to come in and for me to drop my car off yet again John the service guy forgot what he was suppose to be fixing and they had to wait even longer because he never even ordered the part. At this point I am fed up and take my vehicle to another dealer where they fix my tail gate then diagnose my auto start saying that there are so many wires and what not that they were unable to resolve the issue. We then take it back to . Milam where they have the vehicle sent out to Northwest Chevrolet and they "fix" my auto start. Well fast forward a couple month my speakers completely stop working no sound for blinkers or anything. And my window regulator breaks go figure. Well the window was under warranty and I thought to myself well shoot while its here why don’t we go ahead and try to figure out why the speakers aren't working.( seems like common sense right) Well they fix the window and go to look at what could be causing the speakers not to work . Well go figure they put an after market auto start in. So I call the dealer I bought it from and talk to John again who gave me the name for NW chevy who did the work. I call out there talk to their service guy Matt and tell him about the issue with the after market auto start. He proceeds to tell me " There is NO after market wiring in there and we hooked up the factory auto start and also took out any after market wiring because there was a hidden gps tracker." I call John again at Milam service and bring to his attention the varying stories between the 2 dealerships. John says " the problem is you have it at X dealership send it back to NW Chevy." I call the dealer my car is at express my concern I don’t want to pay a diag fee for a false diag. Dealer X went out to my car re took it apart and took pictures of the aftermarket auto start that Milam and NW Chevy claim doesn't exist. So I have a sit down with Milams GM and we came up with a car to trade our car for and when it started when they showed us a check engine light appeared so he said hed take it in to the shop. We return a couple days later to look at it and sign papers. ( I should've read the paperwork before we started signing) We sign the paper at a higher rate monthly payment and obviously higher loan amount. We take the key go out to the van transfer car seats turn on the car and then we begin to feeling a strong vibrating. ( I'm thinking to myself it’s a new car maybe its normal) We then pull out of the parking lot and pull up to a stop light I take my foot off the break leave the car in idle and the car begins to jerk forward. So we drive back to the dealer to have them look at it. They give us our old car back we go home waiting to hear when its fixed. Come to find out it’s a blown motor. So the GM unwinds our deal and were back to square one. The van was taken off the site then magically re appears a day or 2 later with a higher sticker price even though the GM clearly stated that the van was going to be returned to the guy he bought it from. My friend saw it relisted and messaged them about the availability and sure enough they said she could come look at it Saturday. So I then message the GM stating we need to have a sit down because I am so done with being lied to. He calls me asks what's up and I explain to him how he told me he cant sell it to us but how can he sell it to someone else ? He said he cant believe the fact that my friend sent in an inquiry about the vehicle. But to be completely honest I don’t trust them and I have multiple valid reasons not to. Then he said the girl who sent the message didn’t work for his section of the dealership which is kinda like why would she be allowed to respond then? After I spoke with the GM he must've called whoever had the van taken off the site ( even though he said it was part of unwinding our deal that it had to be on there ) and had one of his guys send an email stating it had a blown motor. ( go figure trying to cover their tracks) I am deeply sadden that this occurred and I do not trust this company nor would I recommend or feel anyone else should trust this company. All I want is a vehicle with that works and honesty if something doesn’t work let me know maybe I can look past it but DO NOT LIE. Also the car is in my husbands name which they decided to run his credit 6 times creating 6 hard inquires on his credit report. They also ran MY credit report WITHOUT my permission. And since the deal was unwound I thought it only fair they remove the hard inquires and they told me that can't. Which is a lie because they ran my credit and removed it a day later.
    - kelsie b.
  • It was the first time we actually went to them because they were recommended by friends of ours who had a Subaru. We know that they're always fair. They don't even advertise, they have all their business by world of mouth. People who have Subarus recommend them. When we have to get another car we have to get another Subaru because I don't want to have to find other mechanics. Our first impression was obviously very positive, but we had friends who had been using them for a while. So we already knew about them. Our overall impression is nothing but positive.
    - Juanita H.
  • Because it was a complete service we just dropped the car off in the morning and picked it up in the afternoon. They always just tell us what needs to be done, what might need to be done in the future. We completely trust them because they never try to add stuff on. When they say we need something we know we need it. We've been using them for 16 years. They only work on Subarus and they know Subarus backwards and forwards. They're experts.
    - Juanita H.
  • I brought my 1995 GMC SIERRA in for brake fluid flush due to soft brake pedal on 11/29/2016. Carrie called me at about 4:40 pm. She said it needed rotors, pads, calipers and plus bleeding the brake lines. She also said that brake pads were gone and it was metal on metal. She told me it's $700 dollars job. I told her that is very expensive so don't fixed it. Pick on 12/30/16 and go home. Got home read the invoice and find out my bleeder screw on caliper was broke if. I jacked up my truck and inspected my self and see that they brokered the bleeder screw of. Call Carrie told her it broke of when they performed the work on it. She said that's how it came in. She denied that happened there. I asked her if that's how they operate their BUSINESS and I hang up the phone. I should have took pictures before I bring it in. I didn't know they are going to be dishonest. That's OK that they sleep good at night after what they did. Not recommend anybody not even a dead person. How they got A rating??. I don't want to get done for free even they broke it but they should at least try to resolve the issue. I'm a very easy to work with. Ps. Brake pads are still good for 5 to 6 months. It's got warning indicators on it. Which they said it was metal on metal. What a liars. Customers beware.
    - Phong S.
  • They're very honest, and you never feel like you're being ripped off. I like them a lot. They do good work, and they always fit you in. Trust is the most important thing in a mechanic for me, and that's why I like them.
    - June D.
  • We have purchased 3 Toyota Priuses from this dealer.
    Good bunch of people to work with. The first two were purchased from William Nobles! The most recent was purchased from Monte Montague. Buy your next Toyota from Toyot Puyallup! You'll be glad you did !

    - John H.
Join Angie's List to view provider's name.

Auto Repair Shops in Puyallup

Companies below are listed in alphabetical order.

To view top rated service providers along with reviews & ratings, JOIN ANGIE'S LIST NOW!