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Hardwood Flooring reviews in Otis Orchards

  • D
    D'Angelos Wood Floors
    Al told me what I wanted to hear because he wanted the money. I had to call back a couple times because I found items that weren't done properly or done sloppily (ex: board cracked in kitchen and worker filled it all in with their putty instead of simply replacing the board. Called Al and he gave me a hard time, but eventually did come out himself and replace the board). My mother-in-law was talking to him while we were inspecting the house and he was badmouthing us to her talking about how dumb it was to do this, it removed the "rustic" appeal (it was hideously discolored and rough), and how he just put the floors in a few years prior. Do not hire this man. He is unprofessional, does as little as possible, will tell you exactly what you want to hear so that he gets paid, and will badmouth you to other people if he doesn't agree with it.
    - Geoffrey L.
  • A
    Hardwood Connection Inc
    I am so delighted with my floors! I would highly recommend them to friends and family. The job was a difficult one that entailed matching the new floor to the existing hardwood. I had over a dozen estimates and theirs was very competitive. Also, Daryl was the only one to identify the existing hardwood as white oak. All the others thought it was red oak. They were prompt, professional and polite. They went above and beyond to make sure I was satisfied. For example, they sanded and finished the existing wood in the entryway (about 60 sq ft) at no charge because it was not included in the original estimate but needed to be done to look good. Also, they returned twice after the job was done to put an additional layer of finish on the floor and to fix a scratch for me (that I did) at no additional cost. The amount I paid was what was estimated to the penny. The floors are perfection! They match the existing floors perfectly. I am 'wow'ed at the great job they did! We will have them put hardwood floors in our bedroom next year.

    As a side note, Daryl and Dan are good folks. Dan had some play cars sitting at his house that no one was using so he brought them over and gave to my 2 year old son! Very thoughtful! When Daryl cleaned up after themselves in the garage he didn't just sweep up the saw dust he swept out my entire garage for me! This is how nice they are. If your looking for quality and a great experience go with Hardwood Connection. You can't go wrong with them!
    - Lauren M.
  • A
    Hardwood Connection Inc
    Daryl was professional and true to his word and estimate. The price was extremely competitive and he seemed very knowledgable of his craft. He and his assistant have had years of experience. Even though ours was a small job, he still gave the project his full attention. He was up front about the possiblity that the first coat (which contained a matching stain) my not cover all the blemishes, but it did. After the second coat of polyuthane, the floor looked spectacular. The only issue was a few drops of urathane fell over the edge of the hardware floor onto the carpet of our sunken living room, which we did not discover until a few weeks later when I was vacumning. Fortunately, no one would see it unless they were snooping around in the corner underneath an end table.
    - Jon A.
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Hardwood Floors in Otis Orchards

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