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Real Estate reviews in Olympia

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  • 3 Generations did a great job, from the first phone call to completion of the job. Samuel and Jay were the young men who moved my mothers things from her old residence to a Senior Living facility. They were hard working and completed the job in less than the estimated time. I highly recommend 3 Generations for your next move.
    - CHARLES I.
  • It went very smoothly. The moving team listened and communicated extremely well with me and with each other. They were able to suggest and implement creative ways to handle tricky elements of packing, loading and unloading. I was very impressed and happy we found them.
    - Valerie F.
  • After seeing how amazing this company & its staff were during 3 moves of friends, I used them myself. WOW! They go above & beyond! Everybody on each team that I've met has been very calm, careful, professional, and fun. I had no idea that moving could be so easy & enjoyable!
    - Kari K.
  • I chose Rich's because of the good reviews, not just on Angie's List but also 5 stars on Google and an A+ with the BBB. I spoke with Victoria to get pricing and set things up. She is great. Very friendly and accommodating. I had to change the original date and it was no problem. I like the straightforward pricing. The hourly rate was exactly what they said it would be. There were no mileage charges or add on fees. We had three guys, including Rich for the move. They couldn't have been more professional. They are pleasant, hard working and efficient.
    - Sherri A.
  • Not careful with our possessions, pulled many furniture items rather than lifted. Somehow got grease on our mattress. Third "man" seemed very inexperienced. Seemed to be in a big hurry, not happy they were asked to move additional items. Had used this company previously and had a better experience.
    - Lilah C.
  • Aside from their truck not starting when they were headed over to our place everything went as planned. It would have been nice to have received a call saying they were running behind. But only 30 minutes late.
    - Michelle W.
  • I needed a quick turnaround for a local move of furniture. Everything from quote to getting a quick date went smoothly. On the day of the move, they arrived on time and careful of the home and belongings. They were courteous, professional, and personable. I'll definitely use them in the future and would recommend to others.
    - Bethany R.
  • I loved working with them. They where on time and on point. They where professional. Great customer service. They where very respectful. They did the job in a timely manner. I would highly recommend them to anyone.
    - Lida B.
  • The moving company was exceptional in their service. They responded to a request for a quote within a few hours. They took a detailed job description online and returned with a flat quote. Their price was extremely competitive and they were able to schedule the job within a few days. During the move, they were punctual and took exceptional care with protecting the floors and the furniture. We've moved quite frequently and they far exceeded the care other movers typically take.
    - NOEL D.
  • Initially, it seemed as if Colonial was all about customer service. Then it became obvious they subcontract to Boost van lines, who were rude, dismissive, lied about where the truck was, couldn't speak English, obviously changed our truck on multiple occasions, kept our stuff hostage in a freezing warehouse in New Hersry for two weeks while they lied and said it was "en route". The delivery date was changed so many times, I lost count. We were commanded to be AVAILABLE for them, so we rushed cross country in 10 days, only to be jerked around for over two more weeks, practically every day being promised they were "en route" and "almost there". Their location a week after these lies was found to be New Jersey!!!!!! We were homeless for two weeks, and our daughter who moved with us was sleeping on her floor and able to microwave her food in her apartment with a microwave she packed in her car because she shared "I knew something would happen and I never trusted them!" The coup de grace was when they finally showed up (a total fiasco of my husband having to be the coordinator to broker with the other trucking company in Seattle who they were supposed to deal with) and there were only two men, one of which had driven thousands of miles, in a truck I didn't recognize (they said our stuff would not leave the original truck) and it was strewn all over the inside of the container...things obviously smashed and broken...and then the driver gets in a fight with my new neighbor and I hear him yelling "Go ahead and call the police!" In his thick Russian accent (after the initial contact with Colonial and their impotent customer service rep, we dealt with the crew who were strong, but not customer friendly Russians, all of which could not speak English except one, who was shoving blank paperwork in my face telling me to sign it and he hadn't filled out the necessary bill of lading items, couldn't understand the concepts and got angry and offended when I challenged him and called the rep. The day the things came to the house, the driver asked how many men loaded us in PA, and I said 6, and he cursed and said the company put all this burden on the two of them. Oh, and he got lost multiple times or so he said but they could have been getting drunk in Las Vegas for all we knew (conjecture here), Totally horrific experience!!!!! I would consider a Colonial move apt punishment for my worst enemy.
    - Cathy D.
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Real Estate Services in Olympia

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