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Hvac Repair reviews in Olympia

Real People ~ Real Reviews ~ Real Results

  • Our home warranty assigned Mountain Heating & Energy to us. Took over two weeks to get someone on the phone to make an appointment. Two guys came out for the appointment and spent all of 5 minutes to tell us the blower motor had gone out and needed to be replaced. Never heard back from anyone at Mountain Heating & Energy. Come to find out they submitted the claim back to the home warranty that it was our fault the blower motor on a 12 year old furnace went out and they wouldn't be replacing it. Stay away from this business. If your home warranty schedules you with this company ask for another!
    - Melissa A.
  • Very well. Jacob explain the conditions for the furnace and the service that he had done. The water tank needed to be change. We were a bit undecided if we wanted to change the water tank at the moment or later, and Jacob explained the ups and downs to help us with the decision. He was very helpful and professional. Thank you Jacob.
    - Julia G.
  • We've been very happy with Black Hills. For a reasonable $17 per month payment, they come out twice per year, go through our very complex HVAC system and make sure all is well as we transition from summer to fall and from winter to spring. Additionally, Melissa always calls (very friendly) to set the maintenance appointment, tells us who is coming, that the van will be clearly marked 'Black Hills' AND she always calls to confirm when the tech is on his way! Great customer service.
    - Elizabeth M.
  • Curtis was prompt, professional, and gave me the bad news the best way he could. He couldn't save my current system but he impressed me enough that I'm getting a quote for a new system from Black Hills.
    - Shamus H.
  • All is well. We have acquired an inside dog and a cat and we opted to buy the "air scrubber". It was not cheap, but we could have made payments. We have allergies and Obstructive Airway Disease Issues so we thought it best to do all we could to keep air quality clean as possible. Will know over the next year if it has helped with air quality.... takes time. I did it because I trust Black Hills to do what I need and NOT what is just a money maker for them. Been with them for nearly 20 years... They are great.
    - Lee S G.
  • I did not end up hiring this company because their quote was quite a bit higher than the company I selected. I did really like Steve who came out and looked at the job. He was very knowledgeable and helped answer a lot of questions I had about a new system. He was an installer and not a salesman. I would certainly consider them for future work.
    - Jon B.
  • I highly recommend this company if you need HVAC work. They were very good to work with and did a very nice job. The guys were pleasant, knowledgeable, and professional. They showed up on time and completed the work in a timely manner. Their quote was also much better than the big well known HVAC companies in Olympia!
    - Jon B.
  • Great company to work with. Very professional. Appreciated that they texted a picture of the technician who was coming to work on our issue (along with a link to their website for further info). Roy arrived right on time and was friendly, efficient and professional. We immediately felt like we were in good hands. We appreciated that after learning about the issue, he quoted us the price in advance. He determined the problem and fixed it within 2 hours. Blackhills may not be the lowest priced company, but they are reasonable for their quality of service. We would call them again.
    - Anne K.
  • The technician was extremely nice and helpful! He was super clear about everything that needed to be done and all of our options which was really nice. He gave me every option and did not try to sell me on unnecessary things. I was very pleased with the service from the technician and the company over all and will definitely be using them again.
    - Burgandy P.
  • Karl, was very professional and knowledgeable. He readily answered every question that I had as we went along. The furnace and cooling unit were fine, but the water heater that's nearly twelve years old from it's manufacture date has an issue. It works fine at the moment, but it may be time to take preemptive action and replace it. Karl was very good at explaining financing and the difference between the brand they use and the same brand sold on the shelf on the market. Thank you, Karl. =-)
    - Kevin R.
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HVAC Contractors in Olympia

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