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Home Security System reviews in Olympia

  • A
    Being a new home owner, I decided to check and see how often my septic should be pumped so I decided to check Angie's list. i came across a few 4-5 star ratings and went with No Worries Septic and was so glad I chose them. The next few days the alarm went off for my septic and went outside to cut it off not knowing i was suppose to call right then and there if it went off. Then my oldest daughter mentioned she started smelling poop outside. This is when I went out to cut grass and noticed my area where my manhole cover was at was saturated and some fluid on the ground. I quickly called No worries septic for an appointment. I was scheduled for a Friday, but was called and told the team was out around my area and could stop by to pump my septic for me. Bill stopped by and pumped my septic, but he also noticed that my float was inoperable and mentioned this could get fixed as well. A call was placed and an arrangement was made to have this done the next day. After Bill left, I was called about an hour or so later that another team member Derek was responding to calls in my area and could fix the float for me. After a total of an hour and a half from both individuals and $755 later, I was up and running and was told 3-5 years having my septic checked or if the alarm goes off like it did. Thank you so much NWS I'd recommend them to anyone needing any type of plumbing done.
    - Earl M Y.
  • A
    Great; talked to a human, they understood what happened; alerted the fire department so that they wouldn't come flying into our apartment complex with alarms blaring.  (Fire department always does follow up on false alarms within an hour.)
    - Marilyn P.
  • A
    Just finished with a privacy gate to finish off the house project.  Gary Wing did basically all of our low-voltage work and home automation for our new home. Very easy to work with and put together an Amazing Home automation package.  This is a home sound, Alarm, video camera, lighting system that we can run from our phones. We wanted a smart home because it is our home away from home and therefore we needed to be notified if Doors are opened et cetera. He worked with our builder did all the low-voltage work.  This way we were able to add what we could as we could afford it.  We continued to use him to finish up our dream Home automation system. Very smart and responsive to any questions we had.  I was impressed that I could text him on a weekend to ask a question and he would respond and gladly help out.

    We recently finished with the gate with a special Control 4 keypad but it was defective. He was able to troubleshoot this and get it replaced right away.

    We have been very happy with Gary Wing from Emerald Automation.
    - Jerome Z.
  • F
    I contacted them they told me about their services. Found out that Frontpoint wasnt completely honest with me. I deleted the emails from them and once I did they seem to contact me more and I did not want the unsolicited emails or calls. The price seemed to get lower with each point of contact.
    - Ken H.
  • D
    This is an updated review. I requested 2 touchpads pads, got one. Apparently the install was too difficult. But I was still charged for the complete installation. The Sales Representative was supposed to cancel the service at my prior residence, it never happened.  I have had to make 5 follow up phone calls and the service still has not been cancelled. I am presently looking into cancelling this contract and moving on to another security company.
    - Larry W.
  • F
    . At least I won't need any repairs!A year or so later, we had errors from two sensors in the shop. We called for service and were told the repair person would call. Didn't happen. Called again. Still no response. On either the third or fourth call, we had a return call. A not so official repairman from another company arrived late in a minivan that had it's front headlight literally held on with duct tape. He had no ladder. I provided one. He had no ohmmeter. I provided one. He eventually replaced the batteries and fixed the problem.
    We had decided to move and when we disconnected our phone, there was no longer any service. I requested to terminate, but was told I had a contract until the house was sold. I continued to pay for no service until the house was sold. I could have transferred the service to the new house (fat chance), but called to say the house was sold and was told I still had another year on the contract. I was offered a cash out for 90% of the total owed. So I guess I will continue paying for another year for no service. At least I won't need any service calls!
    - Richard H.
  • A
    Capitol Video Security delivered what it said it would at a fair price. Dave has a great deal of security-related expertise and  is able to draw on contacts throughout the security monitoring industry.  He obviously takes pride in his work and pays close attention to detail.  He listened carefully to what we were trying to accomplish, and his knowledge of  security monitoring systems and related state-of -art technology enabled him to provide creative options for us to consider at various price points. During the installation process, he worked closely with an electrician who was doing some related work.  Dave was prompt, very responsive, easy to deal with, and meticulous. We were completely satisfied with his work and the resulting end product.
    - Linda R.
  • F
    We had protect America and it was a nightmare!! Our alarm went off a total of 6 times in one year and they didn't call us once!! We had to call the police and protect America ourselves.. What's the point of an alarm company that doesn't monitor? Specially when we were paying a hefty amount each month! Not to mention the alarm kept going off because it was cheap and malfunctioning. Would highly NOT recommend!
    - William B.
  • A
    It went good.  They were on time and explained everything.  Did all the work I had wanted done and showed me any areas of concern for future.  They replaced some defective outlets.  repaired an outlet in the ceiling and one in wall. (rental
    - Patty R.
  • A
    Our interaction with FrontPoint Security has been strictly over the phone and through the mail. It certainly is online and working. We did all of our own installation. I like them. It is a very good service. The price is very good and competitive. They have been quite good.
    - Susanne B.
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Home Security Companies in Olympia

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