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Dry Cleaning reviews in Olympia

  • F
    RITZ CLEANERS & LAUNDRY
    DO NOT USE THESE PEOPLE!!! I took IN 11 shirts for Dry Cleaning 6 of them did not come back clean and 3 Pants to be DRY CLEANED, they did a Laundry service instead of the Dry Cleaning Service, When I expressed how upset I was that the clothes were washed instead of dry cleaned like I had asked, they became very hostile and unprofessional! Owner then removes the clothes from the hanging area, after I had already paid for them, refuses to give me the clothes and tells me to call the police if I want my clothes! Eventually he gives me the clothes, All I can say is DO NOT USE THIS COMPANY!!!
    - Kim M.
  • A
    HOWARDS CLEANERS
    They took my order and returned a very satisfactory cleaning job on time.  They have been there forever it seems.  Somebody besides me likes them.  Happy with the service.  I'd come back.
    - Terry S.
  • F
    PACIFIC CLEANERS
    I brought in a pair of black dress pants to have the zipper replaced. I picked them up the day I was leaving on a business trip and packed them right into my suitcase. When I went to wear them the following day (on my trip) the zipper was jammed. It took forever to force them open to put the pants on and force them back up to close them - a 10 minute struggle, but they were the only pants I had. At the event the zipper burst open. (And I just lost 23 lbs, they were NOT tight.) When I got back to town I brought them back and the woman at the counter (Amy) apologized and said they'd repair them. I went to pick them up a week later and the owner was there. He said I had to pay for the pants. He said they didn't put in that zipper, that I brought back a different pair of pants to try and get them to put a zipper in for free. He refused to give me my pants back. I finally got them away from him (it was a physical struggle!) and the zipper was still broken and he was STILlL demanding I pay again. They hadn't even touched the broken pants in the first place. I told him I thought they'd never fixed them the first time and that it seemed to me that it was the same original broken zipper I'd brought in the first time. I left as he was threatening to call the police. I went back later with a copy of my credit card statement to prove I'd paid once already - for nothing, by the way...and he still yelled at me saying I was lying and these were different pants with a different broken zipper. (By the way, I own only one pair of black dress pants.) He asked where the tag was inside the pants. I said I took it out when I wore them. He said that there was no evidence the cleaner tag had ever been stapled into the pants so I must be lying. He insisted that these were not the ones he 'fixed', refused to give me a refund and tried to pull the pants away from me again. I gave up and left. I put in a complaint to BBB, which he refuted. He essentially called me a liar and said the pants had the original zipper in them (My point, exactly, right?) which somehow in his mind proved they were NOT the pants I brought in the first time. The complaint was removed from his record. (Thanks, BBB for protecting the consumer)
    - Pamela C.
  • A
    HOWARDS CLEANERS
    unknown
    - Gerald S.
  • A
    HOWARDS CLEANERS
    unknown
    - Charles N.
  • A
    S Ray Barrett Cleaners
    They were very professional, they were never rude, they were exceptionally friendly.
    - Laura S.
  • A
    HOWARDS CLEANERS
    They got the job done when they said they would.
    - Larry E.
  • A
    HOWARDS CLEANERS
    I use them for all my dry cleaning needs. I grade them all A's.
    - J. Duncan C.
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Dry Cleaners in Olympia

Companies below are listed in alphabetical order.

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