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Drain Pipe Installation reviews in Olympia

  • A
    TerraFirma Foundation Systems
    I'd hire again in a second! They came before the date promised, worked a full day and gave me progress reports daily. The crew was considerate of our new home,covered the floors and walls. Work is great; our goal was met.
    - Donna L.
  • C
    Roto-Rooter Plumbing & Water Cleanup
    The work is fine, though I felt it was probably overpriced. Mostly, I feel like these guys take advantage of people who feel they have an emergency in their home that needs immediate attention. They over-dramatize what is happening in your pipes to try to sell additional services. I was glad to have the work done within days of the problem, but hated how terrible they made me feel. I would never go with them again.
    - Alice R.
  • C
    Keiser Enterprises LLC
    We were pleased with the initial tree work. The price was much less then other bids. Some initial issues that came up were his dogs (he brings two large labs to the work site and we along with neighbors had issues with them not being tied up all the time). Additionally while he can be very professional and charming we heard and our neighbors later complained to us after the jobs were done that an excessive amount of foul language was used.
    The overall quality of all of the work seems good. We would not use him again nor recommend him for the following reasons:
    Unknown to us, he was preforming all of this work without a valid CDL and received a ticket while doing this work one day. This caused a lot of delay in the work since he had to go take classes to get a CDL.
    Towards the end of the project he was not showing up at scheduled times and we would often have to call him the day of to see when he would be coming (after the initial time he said he would be there). He ended up taking on a lot of work withthis and I think it was too much for him to do by himself. He really doesn't have a crew, besides someone who helps with the tree trimming.
    We ended up letting him go before all of the work was completed do to the extensive amount of time it was taking and do to the decline in the work attitude. Throughout the project we were frequently having to ask him for updated invoices and receipts for the payments we had made. With later work we had done with other companies we now realize that most companies have a contract and itemized bids, both of which he does not do.
    - Felimon H.
  • A
    All Things Dirt Excavating & Landscaping
    All of the work was done in a professional and timely manner.  After the down spouts and french drains were installed, I called the contractor back because there was still some water collecting under the house after the most recent heavy rains.  He brought his crew out again, without complaint, to dig some shallow, rock-lined trenches in the crawl space that would draw the remaining water away from the house.  I think he's a bit pricey, however I could not find any other contractors locally that did this kind of work.  Since he was local, I decided to hire him and was reasonably satisfied with his work.  I don't know that he did a perfect job in trying to correct the drainage problems arising from the sloppiness of the site preparation when the house was first built, but his remedial work was good enough for me.
    - Ronald L.
  • A
    AJB Services
    From first contact until the project was finished, Aaron was fantastic. He helped us with design ideas, completed all work very quickly. The project was completed on time as we discussed even when we made changes to the original plan. There was some aesthetic details missed when constructing the stairs. Aaron came out analyzed the final product, recognized the workmanship flaw and quickly had his personnel correct the errors. I would use AJB anytime of the year for any project that is within his scope of work.
    - Douglas A.
  • D
    Northwest Projects
    We contracted with Mr. Dan Lael to build a retaining wall that would do two things.  It had to retain the earth under
    a large hedge near a side of our house and it had to prevent water from draining against the side of our house foundation. 

    Mr. Lael sent two men to dig a shallow trench in which they placed large locking concrete blocks and a pipe that collects water from behind the wall, covered with gravel presumably so it would drain before it surfaces and runs to the foundation of our house, a "French drain."  The pipe was connected to, another drain which distributes water from our downspouts into a pipe that runs to our beach.   (A similar type of collection system that I had put in on another side of the house using collection pipe that has
    about 3/4" holes in the bottom of the pipe several years ago, works very well). 

     The men placed a pipe behind the wall that had thin slits in the bottom, to collect the water. It is my guess that the pipe they used is unable to collect enough water to prevent much of it from running to the foundation of our house, including on the surface. 

     I called Mr. Lael and showed him the problem.  It was raining so he promised to send his men to correct the problem when the rain stopped.  When he didn't show or call, I called him again.  He said one of his men had left his business and he had to find another to do the job.  After several more weeks, I called again.  Mr. Lael told me he thought he had found a replacement man, but he wasn't working for him yet and would contact me when he had another worker.  More waiting.  After being unable to speak to Mr. Lael directly, I left two messages, that weren't returned.  On information from a neighbor who had Mr. Lael do some work for him, I found that Mr. Lael owns two related businesses.

    I called the number of the other business.  I was told by a woman who answered the phone that the business was, in fact Dan Lael's, but that he wasn't available, because "she believed" he was working putting in a pond.

     Mr. Lael has failed to keep his promise and complete the drain properly.
    - Melissa C D.
  • A
    Harbor Point Excavating & Construction
    Despite delay upon delay in getting started (issues with getting our property surveyed - ensuring that the project did not encroach upon our neighbor's property - also getting technical specifications from Comcast, etc.) Tony Dulas displayed extraordinary patience, always keeping me in the information loop.  He proactively worked hard to ensure that they (Harbor Point Excavating) had all the information they needed before the first shovel of dirt was turned.   They showed up at the house - Tony and a crew of three others - on the date promised, and with the equipment needed.  Frankly, I was very surprised how quickly they worked - they had the driveway demolished and hauled off, and the multiple downspout drains installed the very first day.  Tony warned me about the yard getting a bit torn up from the heavy equipment they use (and indeed, the lawn was torn up), but they also worked hard to straighten things out before leaving.  They subcontracted for the concrete pour, and that crew also showed up exactly on time, and the pour went flawlessly.  Here it is almost 6 weeks later, and Comcast still has not completed running the new cable to our house, but the work done by Harbor Point, well, it just could not have gone any smoother.  I strongly recommend them - quality folks who work hard, and provide great service.
    - David G.
  • A
    Perma-Dry Waterproofing & Drainage, Inc.
    Our house sits on clay that gets saturated and swampy in Winter.  We had PermaDry come out to deal with the standing water in the crawl space, and also to install a drain to prevent water running down the driveway into the garage.  They showed up with a crew of guys and had everything done and cleaned up in a day or so.  Specifically, they:
    - Trenched around the inside perimeter of the foundation, laid drain pipes, covered with gravel.
    - Installed a tank to catch the collected water, and a pump to run it out to the existing downspout drain.
    - Installed a new vapor barrier.
    - Cut the asphalt back from the front of the garage and installed a drain running to the downspout drain.
    The garage is now dry in Winter.  The clay is still a swamp in Winter, but the crawlspace no longer has standing water.  I think we got a good value for the $9000 we spent.
    - Gail T.
  • A
    When our basement flooded Larry the owner came over immediately, looked it over and camera'd the line.
    It was a sewer line backup and they dug it up, the line was crushed by a falling tree during ice storm. He gave us a price and a range of what else it might cost.
    He got it dug, repaired and put back into service in two days, and came in under bid because it went faster than he'd planned. He showed us clearly what had happened and how he was fixing it. 
    We liked their work so sent them to a friend's home to clean and repair septic system, that went fine.
    Then we had them clean storm drains on a commercial site and do some repairs. 
    They are caring, polite and easy to work with.
    - CATHY & Cliff G.
  • D
    A+ Services
    First of all, do NOT use this company. They are unethical, they scam as much money on the price of their work as they can much like used car salesman, and they leave out details of the work they're doing so you think that huge price covers more than it does.
    We've been using A+ to pump our septic for years, but this time the tech found a hole in the bottom. This puts us in a bit of a crisis since we don't want to use it and don't have much time to shop around for prices and reviews. (I'm sure that's often the case in plumbing crises, so unethical salesmen can take advantage of that.) The guy tells my husband it's $2600 (before tax) to fix the hole, which seems like a lot just to repair a cement hole. My husband starts to call around about possibly getting a new tank, and this guy gives him the hard sell -- he lists all these things that will go into this repair and tells him that we'd basically be getting a new tank from the inside out without all the hassle of replacing one.
    It still seems a bit much (we've had neighbors just fix these themselves) but because of that hard-sell promise, we go with it.
    Here's the unethical part -- the guy has my husband sign on TWO places on this little work-to-be-done form. My husband thinks he's signing to have the work done and agreeing to the price. Turns out that one of the signatures is ACCEPTING the work done as complete and approved, BEFORE they even begin to work! It's in fairly small print and you're in a hurry so you sign as requested. I've never had a contractor do this ever. It's shameful, unethical behavior, and no one should be in business who does this.
    So the guys come out to fix the hole and make our tank "like new" for the two hours they work, and they point out that one of the baffles is cracked and will need repair or replacement soon, and they can give us an estimate. My husband is shocked -- he was certain that was part of the whole work plan for $2600 (the total price was $3500 after pumping and tax). They say no. We get someone on the phone at A-PLUS and they say the baffles aren't part of the tank. So we paid $2600 plus tax ($2850-ish) for a little cement and water-proofing? The used car salesman, er, septic guy never said that the baffles weren't included in that. I guess we were supposed to know this, but we're not plumbers or septic experts. That's why we rely on contractors.
    I think some of the contractors sent out by A+ are trying to get as much money out of you as possible and if you don't know much about the system, you'll end up paying a lot for a little -- just like a used car salesman. 
    There's not much we can do about this since my husband was duped into signing the work acceptance before the work was done.
    Do yourself a favor -- DON'T use A+ and do a little research on good plumbers and septic people now before you need them in a crisis.
    - Lorrine T.
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Drain Pipe Contractors in Olympia

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