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Chimney & Fireplace reviews in Olympia

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  • The price I was quoted was really good, so I took it, but it took them nearly 3 weeks to complete my chimney. They contract out all their work and the closest contractor was in Bremerton. They took hours to get here and generally did not have the equipment to complete my job. They ended up renting scaffolding locally. My photos are dated to show progress. The work they did seems good quality, but I literally had to shine my headlights on the chimney for the guy who finally placed the cap in order to get them out of my yard, or it would have been another week until they placed it.
    - Beth H.
  • To me it is hard to write a negative review without sounding complaining and yet I feel I must write one for this company. I had such a great experience the first time they came out and cleaned my chimney that when I needed more work I called them. The work seemed simple, clean out the old rusted out damper and cap the fireplace and furnace chimney. In the process, the worker suggested I replace the chimney flashing as well. Since this was a new home to us we figured do it all and do it right so we agreed. Even though there was new a cap on the chimney, I noticed water coming down the chimney and soaking the wood that was in the fireplace. We didn’t notice the other leaks until it had soaked through the sheet rock in the garage. I called and was told it would be taken care of and that someone would be out Monday (we were leaving on vacation Tuesday). Having to wait a few days with rain pouring down I went down to the hardware store, got some patch goo and did my best in the rain to patch what holes I saw. Monday came and went and my calls went to voicemail. When I finally got a return call, I asked that since we were not there to be called so I could explain what I saw. Didn’t happen. Someone did come out. Leak not fixed. More calls, more voicemails, more time off work to meet with the fellow who would definitely fix it right. He at least realized the cap was missing a gasket which explained why the some of the water was getting in. He “fixed” the flashing. More leaks, more voicemails, more time off work when someone new comes out to fix it for sure this time. He tries and does not succeed. Long story shortened a third fellow comes out, redoes the whole thing, replaces the damaged sheet rock and we agree that the leaks that remain are my responsibility. I get that some jobs go bad. This one went epically bad. Work aside, I did not feel the company responded in a professional manner. There are some nice people that work here but I don’t want nice when my house is being damaged. I want results. Swing and a miss. I regret having hired them.
    - Dan O.
  • they showed up WAY early. we were lucky our son was at home to greet. they cleaned chimney....but did not clean out the chimney cap which we had to clean not long after their service call...........would not use again of recommend to others
    - tom g.
  • The first time they came, they went to the wrong house and after ringing the bell a few times over a half hour, they left. My husband was at our house but the number they had was for me and I was at work. Thus, they couldn't get a hold of me and had to reschedule when I saw I missed their call and called them back. My home has my address clearly marked on the front. The second time they came all went well. They did do something to prevent leaking at the roof area that I didn't know would be necessary so that cost extra. I had to trust it was a needed procedure.
    - Rebecca B.
  • It went well it was big job but the crew kept going until the job was done, we were not left without hot water for even a day. The job took over 4 days with 2 to 5 or 6 guys there everyday. so given the amount of effort required I thought fair price. Plus the equipment installed top notch.
    - mark o.
  • I cannot say enough about the service provided by this company. He was a tad late but let me know the ETA and it was no big deal...he was busy...super professional, quick, meticulous, more than expected to be honest and I have already recommended around the neighborhood.
    - Dan O.
  • Very stressed employee came and worked briefly on the flue itself with brushes and vacuumed the woodstove. But I am not confident that what was brushed from the flue was removed. Performance subsequently suggests that creosote and debris from the flue fell down to the bend in the flue close to the wood stove, no t accessible from inside.
    - Alan M.
  • Rick himself suggested that I get the silver sealing type material around the chimney on the roof so that I never have any leaks or issues. He said it would be really helpful and basically required, and influenced me to get this done so they put it on. The material has washed off ever since and pieces continuously fall off into my yard. I feel like it was a total waste of money and he wasn't very accommodating to help me with this issue and I lost my trust in him when he suggested this knowing this would happen. In the past everything went great and I referred him to many people but I now do not recommend him and the trust is gone.
    - MARILYN B.
  • Great! They came when scheduled, did the work as expected, cleaned up the mess, hauled away the debris, were polite and personable. The chimney looks good, and we're happy with the work that was done.
    - AMY G.
  • Michael O'Neil of Four SeasonsChimney Services runs an efficient and professional company at a competitive price.He is a delight to work with as well and makes everything easy. He showed up at all 30 some homes that i manage promptly and was courteous and very easy to communicate with. I felt confident every step if the way using this company as their experience and expertise was more than evident. I will recommend using Four Seasons Chimney Services to my homeowners every year as well as anybody else looking for a top notch service person. So challenging at times to find in Santa Fe. I am do glad to have found out about Michael and his company.
    - Wendy K.
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Chimney And Fireplace Contractors in Olympia

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