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Cabinet Making reviews in Olympia

Real People ~ Real Reviews ~ Real Results

  • It was a one-man operation. They are a franchise. It was higher than we would have liked it to have been. We went with and we are very happy we did. The quality of the work was incredible. They don't just send somebody out and somebody else does it. It was great, excellent work. The product is absolute superb. It was a lot of money to get rid of, but at the same time, I feel that we enjoyed them enough and got enough service from them that it was the best money we ever spent. They go into your existing cabinets and put in pull outs and shelves that are mini boxes with sides and lids. Every time we open those doors we are happy with it.
    - Rich B.
  • Ron, the owner came out on time to give us an estimate on our cabinets. He was very helpful and had great suggestions for our project. Cabinets were ordered and delivered as promised. Installation went perfectly - workers were very polite and efficient.
    - Gary G.
  • The service was excellent. The product is okay. The cabinets are really nice cabinets but they got a little bit discolored. There were different colors in some of the cabinets. It took them forever to ship some of that stuff. The quality and the price were really good when I put the 2 together. They need to do a better color match on their cabinets, but overall, it was a good experience.
    - Elizabeth B.
  • Bid done in ten minutes. I told gentleman we had floor damage seen under the house. His original bid of$8000 increased when voila there was floor damage. His response was that he never goes under the house. Of course we were stuck once there was a big hole in our floor. If he would have spent a little extra time and really looked at the job and made an accurate bid, we would be writing a more positive review. The job took many more days despite the set back was only to take one extra day. Overall, a nice job but a frustrating experience.
    - Rebecca B.
  • Trivonna was wonderful to work with. I spent months trying to decide on a style and color for my new cabinets. Trivonna was so patient as I changed my mind repeatedly. The design done by Trivonna is beautiful. There were a few instances where she made a suggestion on layout but I chose something different. i can now see I should have done what she suggested! When the cabinets were installed, she came to be sure everything was exactly right. She replaced two doors and a drawer front even though I couldn't see a problem with them. She made sure it was all perfect. I highly recommend Trivonna and Bellmont Cabinets.
    - Laura M.
  • It's like a two man operation but he uses volunteers but he's really good and he finds ways to fix your computer without destroying. He doesn't sell new ones so he has no interest in showing you something you don't need. They were recommended to me through the word of mouth, they said they're really good and it might take you a couple of days but they're very honest and I found everything to be true.
    - Patricia F.
  • They're the best ones we've ever used! They're a good environmental company and their products are locally made in Washington. We were able to observe their factory and we had a great selection to choose from.
    - Sharleen B.
  • This started as a shot in the dark. I'd interviewed several other remodelers and wasn't completely satisfied with the estimate process. One day I stopped in Harbor Cabinets on my way home and had a long conversation with Ralph Box. He had a good selection of cabinet styles and materials, counter tops and whole counters in the showroom. He came to my house took photographs and measurements, then wrote an estimate that came in under my budget. After I signed the contract and made a down payment, he ordered the materials. He coordinated the work of the various sub contractors and made regular visits to answer any questions, or resolve any problems. When my next remodeling project comes up, Harbor Cabinets will be my only stop. I heartily recommend them for kitchen or bathroom remodeling.
    - James L.
  • Tom Wright was involved in our project from the very beginning when he helped us make changes to our plan in order to create a better layout and capture some space that would have been wasted; to the end where his choice of paint colors put the beautiful finishing touches on what is -- astonishingly! -- an elegant and inviting basement.  But you actually can't see most of the work that Tom did, because it's behind the walls and in the ceiling and floor.  He took the place down to its concrete walls, added studs and insulation, with attention to preserving the proportions of the rooms.  He reconfigured the jerry-rigged plumbing and repaired deteriorated drains; brought the electrical up to code; designed and built a new bathroom, a mini kitchen and a laundry nook.    He selected and installed lighting and made sure that switches were located logically and handily.  He custom-built cupboards for the bathroom, the kitchen and in the seating area.  He did all of the tiling in the bathroom -- shower, floor and outside wall -- which required clever craftsmanship to accommodate the imperfections of the concrete wall.  We love how the new part of our home looks.  But for me, what is actually the most important, is knowing that everything was done right -- that Tom is knowledgeable, has encountered all sorts of complicated irregular situations in older homes, and is able to craft solutions that will be safe and durable.  We have absolutely NO concern that we will discover some flaw down the road.  Tom's competence, knowledge and extraordinary design sense are an unusual and important combination.  We feel we were lucky to have had him to transform our basement.
    - Bethany W.
  • I would strongly advise anyone considering to hire Home Makeovers Made Simple (HMMS) to look elsewhere. When Erle and Koreen came over originally they were so lovely, but the endless amount of difficulties we had thereafter turned my dream kitchen remodel into a complete nightmare! My mother is an AutoCAD designer and had drafted what we wanted to be done in the remodel which was very helpful, but she asked Erle for clarification pre remodel and he wrote this response, "While I appreciate your mother's knowledge, your mother is eating away at my time on things that have already been discussed with you, or dialing down into the specifics of how certain things need to be done. This is not my first project, and I am a licensed and bonded contractor. My time is valuable and I hope that you can see that. I just want to communicate this before it gets farther out of hand. If I am going to continue answering questions that are already discussed in our contract, or being told how to do things, then I need to be paid for my time." The ironic thing about this comment is that many mistakes were made to include, but not limited to, charging us the wrong sales tax rate. I actually have a document signed by HMMS informing the Washington State Department of Revenue that they would not reimburse me the $300 owed. The first mistake they made which cost me $500 was telling me that I needed engineering done for the demolition of a weight supporting wall for which he gave a referral. One of my friends, an engineer, suggested dropping into the permitting office as she was fairly sure we could get the permit without engineering. What do you know, she was right! However, the engineer had already begun work and in spite of me asking Erle to negotiate for us, we had to pay for work rendered. Thanks to my mom, I didn't have to pay the balance which would have been an additional $500. We all make mistakes and I am not above that, however, this was Erle's mistake and he took no ownership which is especially irritating since he lectured us about his system and level of expertise. Now that was had the permit in hand we were very anxious for work to begin as I was due to have a baby (home birth) within 10 weeks and really wanted a functioning kitchen by then. However, now that we had signed a contract, we were not the priority and work never began until a week later. Once it did begin, work was intermittent and communication difficult. We were handed off to a project lead, Rick, who although was very kind to us, was unable to answer simple questions such as, "when will you guys be returning?" When we asked Erle or Koreen they seemed annoyed and told us we should ask Rick. Needless to say, despite MANY promises of an on-time completion, the project ran late and I was now overdue and upset. When I checked in with Koreen (Erle was ill and could not be reached) her e-mail response was, "Yes, the tentative schedule we gave you said we hoped to be done by the 21st (2 weeks ahead of schedule). However, 1- we have done approximately 12 hours of work and bought some materials not in our contract that we should not have done (ie- cut in for down draft venting, install kitchen faucet, help move your refrigerator inside, etc.), understandably extending the time of completion. 2- we are still ahead of schedule of A- 20 working days (does not include when you are working or we are waiting on subs, ie- granite), and B- October 5th (the date you said we needed to be completed by)." The interesting thing about this is my due date was October 1, a fact every mother will tell you they would never forget, (fortunately the baby wasn't born until the 4th) but why I ask you would I ever have agreed to a date post delivery??? Every new mother would love a house full of contractor while she has a new baby, right?!? They were late and still unable to take ownership for their mistakes. In some strange way, the blame for their being behind schedule was for the additional work they did not in the contract. Now like most people, I was at work while the contractors were doing their job, not supervising their labor. As such, if they bought materials or did work not outlined in their contract, how can that possibly be blamed on us? Moreover, once the job was complete, they asked that we pay for that work out of good conscience although we had no obligation to do so. They even asked us to pay $120 for their labor in helping us bring in a refrigerator from the garage. Really?? The people who just paid you $30,000 cash, whose kitchen you didn't finish on time, who are about to have a baby, you want $120 for helping bring in a fridge? You can't make this stuff up! What's even more ironic is that their lead Rick (Again can't say enough great stuff about him) who pulled some very long hours, had to ask our nanny to hold cabinets to the wall while he drilled them in, this while she was supposed to be caring for our 20 month old! There was no offer by HMMS to pay her labor while she helped. In the original contract, HMMS asserted that their work was warranted for up to 1 year. Well on the night of the first walk through I brought to their attention draws that didn't close, shoddy workmanship which they actually owned up to, but today, nearly 16 months later, nothing has been done about it! Shelves are constantly falling down and the kitchen is a disappointment to say the least. I kept hoping they would do as they said, but they did not. If you would like to see photos of their workmanship or e-mail traffic or the Seller's Disclosure form they signed refusing to reimburse us, please let me know i would be more than happy to oblige! Best of luck in your project! Carly Michael 253-324-0562
    - Carly M.
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Cabinet Makers in Olympia

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