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Find Top-Rated Olympia Auto Body Shops

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Auto Body Repair reviews in Olympia

  • A
    Didn't ask us to bring it in until they were ready to work on it... No wasted time! They had what they needed to begin. It still took most of three weeks... We made a decision to rent a car (not insurance claim, just us) We did find our own rental - we did not ask them for a loaner. In this case NOT their responsibility! It was fairly expensive, but the quality of the work was as good as could be done. And since we'd only had the truck for a three months and it felt like new to us it was great to get it back still looking like new in spite of what had happened!
    - Lee S G.
  • A
    It was for warranty work this time, but I've done oil changes and stuff there too. The oil change was $50. The service was good. It took four hours for the work to be completed. I dropped it off on the way to work and then I picked it up at lunchtime. They provided a detailed description and a walk through of it when they gave me my bill. The workers were good, the environment is good.
    - Keith B.
  • A

    On 3/8/2016 I allowed a lawn chair to fall on the right rear panel of my 2014 Toyota Camry creating a dime sized dent. I located Sameday Auto Scratch And Dent  Repair at their office at 2146 Caton Way SW, Olympia, WA, near the Olympia Auto Mall. They have a "Quick Quote" free repair estimate on their web site so I requested a call. About three hours later the manager called and gave me a very fair quote of $145.  He said normally it would cost more, but this was a very small dent. I said fine and made an appointment for the next morning at 9. The next day I showed up there at 8:45 AM. I was the first customer and drove right in. To make a long story short, the car was finished in 45 minutes and the dent was completely gone . No painting was required. The panel looked flawless.  Needless to say I would not hesitate to go there again.

    - Forest C.
  • A
    They were wonderful. When you are in a wreck, nerves are frayed and you feel vulnerable- the people at lacey Collision were reassuring and kind, and helpful in the insurance claim dealings. My car was called a "total" by the insurance company but they would only give me $1000 toward a another car, so I fought it & was able to get it completely repaired, thanks to Lacey Collision and their estimator. And my car was beautiful when they were done. They even sent me off with  a bottle of color match paint in case of future scratches. Highly recommend.
    - Paula B.
  • A
    They are friendly, professional, and helpful, and the quality of their work is excellent.  Their prices are on par with other companies in Olympia.  They underestimated the time it would take them to complete, but not by much.
    - Edward W.
  • A
    Olympia Autobody Inc took over dealing with the insurance company, they made sure everything was processed, they worked with the adjuster, and they took this very frustrating experience and turned it into a very easy thing. There was some concern the truck would be totaled but it looks perfect. They did a great job, they were cheerful, they were very careful, they were very helpful, they were very knowledgeable, the price was reasonable, and they even changed the turn signal light in another vehicle to be helpful. I would recommend Olympia Autobody Inc to others. 
    - Carolyn R.
  • D
    The vehicle was left with the Auto body shop for several weeks. When we came to get it right after Christmas, it was covered in snow. We paid the remaining bill and drove off. Once the snow was removed, we could see that the dented hood had been replaced by a different dented hood and then apparently painted to match the car. Still a dented eyesore! When we returned with the unsatisfactory "repair job" the shop owner stated that "when we order a part from a wrecking yard, we have no control over the condition it may be in. In this case the replacement hood was dented but not quite as much as the one you drove in with. We did the best we can." When we complained about the result of their repair, he stated that ...nowhere does it state that we will replace the damaged part with a new or "like new" part. My wife, disliking confrontation and conflict is still driving a shabby wrecked looking can that has lost at least $1,500 in value even though it is in otherwise perfect condition.
    - John K.
  • A
    I was very happy with the service, options given, timeline, and price. Would hire again in a heartbeat (but hopefully won't have to).
    - Kathleen S.
  • A
    Very easy to deal with with Lacey Collision. They dealt directly with the insurance company. They kept me apprised of the repair progress via text message which was very convenient.
    - David E.
  • A
    They had comparable bids to others.
    - Katrina W.
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Auto Body Shops in Olympia

Companies below are listed in alphabetical order.

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