American Maid Cleaning, LLC

B 37 Reviews

Founded 1993 • Angie's List since August 2009

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Licensing

No License Required for Trade
Bonded
Insured
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Hours

Sunday
Closed
Monday
6:00 AM - 5:00 PM
Tuesday
6:00 AM - 5:00 PM
Wednesday
6:00 AM - 5:00 PM
Thursday
6:00 AM - 5:00 PM
Friday
6:00 AM - 5:00 PM
Saturday
Closed

Company Contact

9419 Tilley Road SW

Olympia, WA 98512

Description

American Maid Cleaning, LLC is a locally owned and operated company with 30 employees. Our pricing structure is based on each individual client's needs. Our company provides our clients with specials that change monthly and opportunities to support the community through the cleaning of their homes. We are charter members of Cleaning For a Reason the nationally known organization that does free cleaning for women with cancer....

Verified Reviews

37 Total Reviews
Reviews by Rating
A Rated
25
B Rated
3
C Rated
3
D Rated
2
F Rated
4
Read reviews by category
house cleaning (37)window cleaning (3)professional organizers (1)errand service (1)carpet cleaning (1)
Showing 1-10 of 37 reviews
A

RATED

11/17/2020

We have used American Maid for years and are very happy. Things I like: -I love that a team of people come which makes the cleaning speedy and efficient. -They also use a checklist which ensures everything gets taken care of. -Our home is very clean afterwards but doesn't smell like a lysol bottle. -Flexible scheduling (we have them come twice monthly)

DESCRIPTION OF WORK
General House Cleaning

CATEGORY house cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/17/2020

SERVICE PROVIDER RESPONSE

Thank you so much for your feedback!! It has been wonderful working with you. Our employees (especially Brit) love coming to your home. We look forward to many more years of handling all your cleaning needs!!
A

RATED

11/14/2020

I highly recommend American Maid cleaning services. American Maid has been cleaning our home for the past couple of years. The cleaning teams are always reliable, friendly and thorough. They leave our house spotless. The office staff is flexible and is ready to accommodate any special requests. American Maid's transition to COVID-19 service couldn't have been easy, but it was seamless on our end. ...

DESCRIPTION OF WORK
Cleaning service for my home.

CATEGORY house cleaning

HIRE AGAIN? Yes

WORK COMPLETED ON 11/10/2020

SERVICE PROVIDER RESPONSE

I LOVE our chats!! Working with you is a joy & I promise next time I am out with the team your way I will give you a call pop in to say hi. Thank you so much for your amazing feedback!! ~Michele
A

RATED

11/06/2020

Very trustworthy group and great attention to detail. Highly recommend for anyone looking for house cleaning service.

DESCRIPTION OF WORK
Housecleaning

CATEGORY house cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/04/2020

SERVICE PROVIDER RESPONSE

Hello [Member Name Removed]!! Thank you so much for your review :) It really means a lot. I will pass on the kind words to the teams.
A

RATED

07/12/2020

I have 8 indoor animals and leave my backdoor open so they can go out and potty while I'm at work. This let's a lot of dust in and I just can't keep up. They came in and in a matter of 2 hours got my house sparkling clean, including my walls and baseboards! I was so shocked! I had no idea that it was even possible to get my house that clean! Unfortunately I moved too far away for them to continue ...

DESCRIPTION OF WORK
Housecleaning

CATEGORY house cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/01/2020

SERVICE PROVIDER RESPONSE

We are so sad that you moved!! Cleaning for you was always fun with all your animals, especially those pigs!! Thank you so much for the review!!
D

RATED

10/15/2016

After several calls, I arranged for cleaning and prepaid for service over phone prior to meeting with anyone. This required a time consuming phone conversation about square foot of each room in house and other details. On the date planned, the company no-showed. Attempted to call, on 3 occasions was told I would get a call back during a certain window of time. Calls not returned. Emailed-finally r...

DESCRIPTION OF WORK
Housecleaning

CATEGORY carpet cleaners,house cleaning

WORK COMPLETED ON 10/15/2016

A

RATED

05/05/2015

We have been with American Maid for over 15 years.  They are very responsible and trustworthy.  We never have had a problem with things missing or not being cleaned properly.  Their team of 3-4 come in and clean our entire 2400 sf home in an hour.  The Team Leader is the same every time and she thoroughly inspects the quality of their work before leaving.

DESCRIPTION OF WORK
Clean 2400 sf home

CATEGORY house cleaning

COST $117

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/01/2015

SERVICE PROVIDER RESPONSE

Woo Hoo! So kind of you to review us, especially since we have 2 reviews that aren't even from our company - it's hard to overcome that. You made our day!! I'm printing this for your team to see right now! Thank you :)
A

RATED

04/21/2014

The team leader calls us first thing in the morning and lets us know the approx time of arrival.  They come, I leave knowing things will be done correctly and when I get back the house is clean.  Generally it is a team of 4.  They are skilled, professional  and smiling.  I think they do a very good job --- one I have trouble doing myself---especially the floors, baseboards and shower.  I appreciat...

DESCRIPTION OF WORK
cleaned entire main floor of our house. ---( and throw the ball a couple of times for my dog!)

CATEGORY house cleaning

COST $100

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/15/2014

SERVICE PROVIDER RESPONSE

Thanks for taking the time to do this!
A

RATED

04/15/2014

The service has always been done to our satisfaction and  routinely exceed what we feel they will be able to complete. We would recommend them and plan to continue using them.

DESCRIPTION OF WORK
American maid provides a customizable cleaning every two weeks.

CATEGORY house cleaning

COST $125

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/19/2014

SERVICE PROVIDER RESPONSE

Yay! Loved reading this. We always hear about how after a long time cleaning services go downhill - so glad you aren't experiencing this, we work really hard to have good systems to keep that from happening!
C

RATED

04/03/2014

I was expecting visitors and needed to get what had turned into somewhat of a storage room turned back into a guest room, as well as some general cleaning.  They cancelled the visit ahead when we were to discuss the details of the job.  They arrived with 5 people, including one primary team leader but also another person who was a team leader.   They set 2 people cleaning my kitchen who later also...

DESCRIPTION OF WORK
Cleaning

CATEGORY house cleaning

COST $450

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/15/2013

SERVICE PROVIDER RESPONSE

I was so sad to read this! Sometimes things don't go as well as planned, especially when we are setting up a job over the phone and don't know exactly what we are walking into. It was really helpful to read your interpretation of what happened, thank you for that. I sure wish we could have done more and done it better for you. The good news for us was that because of your feedback we have signific...
A

RATED

03/21/2014

They are very good. We have been very pleased. They came three weeks ago and they are coming in again next week. I do not have any complaints at all. My wife has not expressed anything to me either.

DESCRIPTION OF WORK
American Maid Cleaning, LLC comes in once a month and they do the floors and bathrooms. They dust and take down cob webs. They do general housecleaning for us.

CATEGORY house cleaning

COST $180

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/04/2014

Services Offered

Residential Housecleaning, Office Cleaning, Window Cleaning, Organizing & Sorting, Carpet Cleaning, Concierge Services, Vacant Cleaning, Make Readies, Apartment Cleaning, Wall Washing,Pet Soil, Laundry, Dishes, House Sitting, Pet Sitting, Party Clean-up, Party Serving, Party Preparation, Holiday wrapping/shopping/decorating/baking

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check
Senior Discount
5%
Emergency Service
No
Warranties
Yes