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Air Duct Cleaning reviews in Nine Mile Falls

  • A
    Dryer Ducks
    This job went quite well. I was drawn to the company as a local family-run small business. The price was within dollars of everyone else in the area, and they gave me a 10% military discount. I like this small business, and I offer a couple suggestions for them to improve service and cut costs in the meantime. It appears that this is a one-man-in-the-field operation with Micheal Cyr carrying most, if not all, of the load. In order to get this job done, they first had to schedule Michael to come out and inspect and do an estimate, from which I was able to get an appointment the following week or so. Many others in the area were able to tell me how much it would be over the phone (all within $25.00), based upon information I gave them about the house. So, when all was said and done, all the estimates were within a few bucks, but Dryer Ducks spent time and money to estimate that others didn't. Customers probably prefer a process that doesn't bother them with two visits. I believe for the cost-benefit payoff, Dryer Ducks would do well to initiate simplified ways to closely or precisely estimate costs, and thereby save their own cost of conducting estimates. The most common metrics used to make estimates included flat fees for the visit, costs for certain numbers of vents, costs per extra vent, and square footage of the homes. Dryer Ducks could easily implement any or all of these methods, and still be within a dollar or two, while NOT paying for an estimation visit, and possibly NOT lose any customers because of the extra visit. Finally, Michael Cyr is a fine young man of a caliber rare among his peer age group. He has a work ethic, professionalism, and courtesy, just not found. Furthermore, by all indications, he is the lone sled dog pulling Dryer Ducks along, though I understand Dryer Ducks has recently doubled its service personnel in hiring another person. Nevertheless, Dryer Ducks owes a tremendous debt (if not a sizable raise) to Michael Cyr.
    - Pete J.
  • A
    CleanCo Carpet Window & Air Duct Cleaning
    The deal stated 10 air ducts and additional ones were $15.00 each. I was not aware air ducts counted all cold air returns also therefore the total count was doubled. Before the job was started, the cleaner went over the cost of the total job for our approval which turned out to be more than double the cost of the deal. The work performed was good and there is a noticeable difference.
    - Barry R.
  • F
    R&R Heating & Air Conditioning
    Started off bad.  Dispatcher called and said they need to reschedule. We agreed. Tech called to confirm appointment. I tried to give him directions and let him know the GPS would take him to the wrong place. He said he doesn't need directions he know's how to find it.Later he called and was lost and needed directions. He was rude and wanted to argue with me.
    Once he got here he poured water in to the condensation pump and verified it was bad. (spent less than 5 minutes)He then said it would be $89.00 for telling us it was bad even though we already told them it was bad. The pump would be $163. (found brand new one online for $60)He then told us it would be another $97 for the preventative maintenance. 
    When we scheduled the appointment we were told it would be $97 for the preventative maintenance and they would look at the pump.
    Since he was trying to charge more than was agree on we told him to stop and not do anything. He then was emailing the company to see what he should do. This went on for almost an hour.
    We called in to the office and they said the $97 dollars would cover the maintenance and looking at the pump. The tech is in our home telling us that they make them charge the diagnostic fee first then the maintenance...
    Since we were getting two different stories and the whole thing seemed like they were trying to take advantage of us we just wanted him to leave. He was at our house for over an hour and only did 5 minutes of work.
    Finally the office agreed not to charge us and he could just leave.Apparently they didn't tell the tech that because he was still going to charge us until we told him Matt at the office said if we wanted him to pack up and leave they wouldn't charge us.
    - b b.
  • B
    CleanCo Carpet Window & Air Duct Cleaning
    - Michael H.
  • A
    R&R Heating & Air Conditioning
    Furnace works so much better. More air coming thru the vents than ever and we have owned the home for 35 years. Everything done in a timely fashion.
    - Marilyn R.
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Air Duct Cleaners in Nine Mile Falls

Companies below are listed in alphabetical order.

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  • Debt Relief

    118 North Wall Street
    Spokane, Washington
  • Dryer Ducks

    2130 N Wolfe Penn St
    Liberty Lake, Washington