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Carpet Cleaning reviews in Newman Lake

  • A
    Chem Clean Of Spokane

    The gentleman was very friendly and courteous and professional.  He was about 20 minutes late but it wasn't a problem.  He went to work measuring two bedrooms (no furniture removed), one hall and a flight of stairs and gave me the estimate of $131.80.  I had hoped it would be closer to $100 but figured that's what it cost so I said yes.

    He did a thorough job.  I paid him at the end but after he left I reviewed the receipt and I did not receive $30 off or the flight of stairs for no charge.  It took about 40 minutes for the cleaning to be completed.  I blame myself for not looking more closely at the receipt to ensure I received the credits I thought I had scheduled using the online coupon.  If you use Chem Clean just be careful to review the estimate/receipt carefully.  I had read reviews where the cleaner had actually prompted the coupon to clients so I wasn't being as careful as I normally would have been.

    Unfortunately, I don't think I will use them again just because this kind of left a bad impression on me.

    - Kay B.
  • A
    - David P.
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Carpet Cleaners in Newman Lake

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