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Hardscaping reviews in Newcastle

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  • Great work, always checked in with us for a few changes to schedule. The stamped concrete looks fantastic. We will hire this team for many upcoming projects. Price was substantially better than two other quotes so now that they have done a great job, we wouldn't use anyone else else.
    - jennifer f.
  • Queyen presented himself as a very professional contractor. He was very impressive and I signed a contract higher than other bids but I felt it was worth it. The job started out by Queyen introducing me to a contractor who was suppose to have 5 years experience. After a few days on the job the experienced flagstone layer became overwhelmed with the job of 700 square feet. My feeling was a experienced contractor should be happy with the job, not overwhelmed!. Soon after the workers that were carrying the stones down for the contractor start laying and mortaring in the flagstone. They were so proud of what they were doing and would comment to each other "look at what I did" I then noticed that they were getting mortar allover the flagstone. To remedy this, they brought in a very high pressure pressure washer which did not remove all the mortar from the stones but dug into the mortar that was around the flagstone. To my shock Queyen did not know what to do!. In desperation I telephoned around and was told that muratic acid would remove the dry mortar from the flagstone and another product would harden the mortar. Well this was done and to my SHOCK I saw one of the workers pour the muratic acid from a 5 gallon bucket that they had been using onto my huge prized azalea. I spent weeks soaking it with water and had to cut part of it back that was damaged. Finally the job was done and I figured that they finally got a good lesson in how to install flagstone and despite all the **** I went thru I gave them a $1,000 bonus. I had a small walkway and porch that was very slippery for me and with winter approaching I let Queyen do the job, which I NEVER should have done. I was told the experienced flagstone layer would do the job and he did show up for a day or two. Then I had a guy by the name of Tony who does is a handyman laying stones, Queyen also was laying flagstone as well as his labors. It was a unbelievable mess. The flagstone was not close together and Queyen had one excuse or another. One day I discovered that one of the labors went into my carport and was using a dog potty pad tray to mix his mortar in. Another was using buckets I had in the carport. One day I discovered a soaker hose I had carefully spent time wrapping around each hedge bush thrown on the side of my house and noticed that a end piece was missing. Apparently it appeared that one of the workers thought it was a hose. Queyen did ask his crew if anyone of them used the soaker hose and naturally they denied it. I also had a well established azalea under a tree and it was destroyed by flagstone being thrown on it. Mortar was mixed in a wheelbarrow and then dumped toward the side of my house destroying my lawn and washing dirt downhill. Mortar that was left over was dumped on the lawn area and left for days finally killing whatever grass was trying to survive. One day I step out my front door and see the labors cutting flagstone with their saw without the hose hooked to it and fire was shooting out toward my house. One of the labors finally hosed the side of my house down and hooked the water hose up to the saw. It was total ignorant disbelief. Mutual Materials, who recommended Queyen for the job, did have a independent guy come by and look at the job. He state that he thought it was secure but recommended that some areas be filled with MORE mortar that would match. Well one of the labors did the job and it's a real eyesore everytime I walk to the front door. The job was done except for sealing the flagstone when the cold weather approached. Queyen recently emailed me and asked if he could come and pressure wash the walkway and porch so they could seal it. I mentioned that I did not want them to use the high pressure washer, but Queyen assured me that the pressure on it would be turned down. Well it wasn't and pieces of the flagstone flew off. Then they came to seal the job. They had brought some bark to cover areas where there were lots of mortar and flagstone chips. At this point I stayed in the house. Queyen came around the house and I briefly talked to him while his one laborer was sealing the job. I remarked to Queyen that you will do a really good job sealing won't you and he assured me he would. I then felt that there was so little to do to complete the job which was being done.and paid Queyen the balance The next day when I could walk out my front door, I looked at the sealing job. Some of the flagstone on the flat surface is not even covered and a roller was used. I emailed Queyen and told him I was not happy but would go ahead and put another coat on myself. I also asked him about the sides of the porch. Queyen assured me he had done those himself with a sponge. Well I went back and looked and the sides of the porch had seal applied at the very top and you can see where it dripped down. Queyen had lied to me. I am handicapped and I could seal a flat surface, if needed but sealing the sides of a porch and getting behind shrubs is impossible. I emailed Queyen and asked him about it and told him that in order for it to seal 2 coats were needed as the supplier of the sealant had told me. Queyen replied that he had bent over backwards to please me and that he was not discussing the job any further. Both jobs together came to almost $60,000. Queyen won't even honor his one year warranty on the sidewalk and porch. He gave me a 5 year warranty on the back patio, which judging by how he's handling things, he has no intention of honoring.
    - Patti H.
  • After interviewing three contractors, I chose Ryan (owner of J&R) because we had a good rapport, he offered the best suggestions on project specifics, and he was willing to negotiate price (some) and payment schedule. He and his team (Reese, Jake, Andrew) were quite knowledgeable and professional, and open to my questions and requests. Ryan let me purchase additional yards of soil beyond what was needed for the project, at his cost, and had his guys spread it for me - very nice. Once the project was done, I discovered a few loose ends, and they were quick to come back and take care of them. The finished retaining wall and leveled yard look great, although I'm not thrilled with the steps (see below). Overall, a good experience, and I would probably hire J&R again or recommend them to others. That said, there were a few bumps along the way, some of which are normal for a construction project but others seemed avoidable. - The project estimate was 8-10 days but ran into a third week. One problem was they didn't reserve the equipment they needed to get started, which caused a 3-day delay. But even when all the equipment and materials were there, they worked short days. The first week, very little got done, nobody was there more than a couple hours a day. The second week, they only worked 3-5 hours a day - until the end of the week, when the project should be complete, but was only half done, so they started working more. But not once was there an 8-hour day. The project would have been completed sooner with more productive days. As a project manager myself, I found this annoying, esp. when the extra days impacted my personal life and business. - They didn't talk to me about how the stairs would be laid down the hillside, and I'm not pleased with the result. Not what I expected, and I hope I don't scrape my legs or trip down them. My older, existing stairs at the other end of the wall may not look as nice but are more functional than the new, $1000 steps. - The finish and cleanup was incomplete. They didn't properly finish the end of the wall (capstones), they dumped green waste and leftover gravel in inappropriate locations, and they left part of my lawn (their staging area) a mess - gravel and debris, damaged areas. This necessitated a return visit the following week to address these issues, which were then completed to my satisfaction.
    - Abby W.
  • He was very knowledgeable and helpful in determining the work to be done. He was responsive and willing to work with us on the details to modify the quote to fit our needs. While he was very responsive and helpful in providing the quote at the end we decided to go with another company. We would consider his company for future projects.
    - Joseph J.
  • It was good. We did pay extra for the price because I added the side walkway at the last minute. It was like a couple hundred dollars more, maybe like $200 more. He was kind of late, he was late a couple of times. One time I didn't know that he was coming by. He was nice. The work was good. He can work on being on time when he say he is going to be there. There was like a bunch of guys that came to finish the project, and there were maybe like 5 or 10 of them. They were nice, but they were smoking all over the yard, and they left a bunch of pop cans.
    - Tiffany W.
  • This is the largest investment we've made in our home and involved a complete re-leveling & redesign of our back yard - 3 rock walls, a paver path with large concrete stairs, a new paver-based patio, and removal of trees and old wood deck. We're very pleased with Olympic Rockeries results, which exceeded our expectations, completed in a reasonable time frame, at a price that was competitive with other bids (not highest or lowest). All the work was completed professionally, beautifully, and with great attention to detail - the rock walls, paths and patio are all beautiful. Additionally, the crew were flexible about small modifications along the way, which made the final product that much better. The only item we rated as "B" was responsiveness, in that some of the initial meetings with Olympic were a bit harder to set up than with some of their competitors or had to be rescheduled, but we're very glad we followed through and met with them as they provided the most detailed & best solutions, and in the end, exceeded our expectations!
    - Amy B.
  • Shinda and his team are very professional and work very hard. We are so happy with the way our backyard turned out. It went from a pile of dirt to a backyard oasis. The job took a bit longer than expected but it was well worth the wait. I trust this team, this is the third project they have completed and we are very happy with the results.
    - Sherice B.
  • Their small excavator fit through our backyard gate perfectly.  They took care to avoid damage to the lawn and nearby fence.  They did a great job cleaning-up, too.  We are very pleased with their work.


    - Tamara F.
  • We initially called around to get estimates to get some work done on our backyard. Cary promptly came over to look over the job and gave us an estimate. We then proceeded to shop around but decided Cary's price along with the lifetime warranty was by far the best deal. A date to start the large project was set and Cary came over a couple times after that to finalize plans and help us pick out a design that we liked. Cary was very honest and had lots of suggestions on how to cut costs when certain things and materials we asked about were unnecessary. He is extremely friendly, easy to get a hold of and was happy to answer any and all questions we had.

    The project was completed on time and on budget. Cary assured us that the cost he quote was the amount we would pay regardless if extra costs are incurred. We are extremely satisfied with the work that was performed by Fernando and his crew. They worked hard to ensure the project finished on schedule since we had out of town guests coming over for an outdoor bbq.

    There were minor issues, such as chipped paver stones and other minor details that the crew quickly came out to fix. It was very clear that Cary's concern was and is that we are happy with everything that was done.
    We definitely recommend and would hire Cary again for any other projects in the future.
    - Jason J.
  • I met Darcimar on a job where he was the sub-contractor  on a very large interlocking paver and retaining wall/steps project.  I saw Darcimar doing 90% of the masonry work which was excellent.  I obtained his number for further work I needed done.  Darcimar built the walls to my specifications, in which he did an excellent job.  I would recommend Xavier pavers to anybody's project large of small.  PS.  The first job where he was a sub-contractor  turned out perfect, I wish I new of him sooner because I would have going directly to him.
    - Kerry A.
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Patio Pavers in Newcastle

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