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Deck Cleaning reviews in Newcastle

Real People ~ Real Reviews ~ Real Results

  • They did a lousy job overall. The work was pretty shoddy. They first "cleaned" the deck and claimed they were done with that portion of the work, and we had to call them out twice more because of all the spots they missed (algae growing in spots, so pretty obvious they hadn't cleaned those areas). So, three trips so far just for what should have been done in one day. Next, the staining. The bid quote was for two coats of stain. Again, they said they were done, but we had over a dozen different spots on the deck where there was no stain at all. None. jWe could possibly understand missing a few spots, if there was just one coat, but they were paid to apply two coats. How do you miss the exact same spots twice? Plus, there were other areas where the workers had walked through the stain, and left permanent footprints. Also had large uneven spots, uneven application overall. We called the owner, and he came out to review, and agreed that the work was definitely sub-par. Sent out a person to fix the problems, and this time got most of them, but still have places on our deck/railing where they completely missed staining. At this point, we're going to do the touch-up/fixing ourselves, with the partial can of stain they left behind, since we have no faith they will ever get our job right. Overall, the job looks bad and uneven, like it's been a couple of years since the stain has been applied, not like it was just done. Also, be prepared for them to show up hours late, not the time they tell you they will be there. And lastly, the workers sat in their van for hours (easily 3 to 4 hours) the first day, doing nothing. They checked with us, put some of their equipment on our deck, and then went back to their van and sat. Maybe they were playing really good games on their cell phones or something, and couldn't be bothered to work. If you need to take time off work to be home for these workers, it's really annoying to see them waste your time (and their time and their company's time) doing nothing. And no, they hadn't sprayed anything on the deck and were waiting for it to soak in or anything.
    - Lorijo C.
  • Jay was very responsive and professional throughout the process.  He provided me a written estimate, asking detailed questions about how I would like things done.  The work was done on time, to budget, and with the highest of quality.  Jay did a great job communicating with me, updating me on the progress of the project daily and as needed.  The crew paid attention to the details, and the results showed in the final result.  Their excellent work and service give me no hesitation in hiring them again.
    - Adam L.
  • John and his team was amazing right from the start. He took the time to walk around my home and explain the different products and techniques. He was also more than willing to answer any and all questions that I had which was ALOT. I was concerned about my plants and the condition of my yard both during and after the painting, and he assured me that they would take the time to both set up and clean up carefully to make sure that no plants were damaged and that everything would look great after the team left. My porch deck needed some extra care. Others that quoted on the job were hesitant to take the extra time to deal with it. John did all the deck
    work personally; cleaning, re-staining and even taking time to sand the boards himself. Price wise John was very competitive. I would not hesitate to use him again. John followed through on his promises and great attention was given to every detail of the job ~ from respectfully watching out for my plants during setup, to making my house look awesome, all the way down to the final clean up. Everything was meticulously completed. I have already (and will continue) to recommend him to friends and neighbors.
    - tina l.
  • We were very leary going into this project. We have not done a lot of remodel projects like this before. We were very worried about getting ripped off and poor workmanship. Ron Spillers came out to our house and quoted what we thought we wanted. Then he came up with a counter proposal that really impressed us. They started the project on time and his partner Joel Skillingstead came out made sure everything was done to our satisfaction. The team they had at our house doing the work was courteous and did excellent work. In the end, I would highly recommend West Coast Decks to others looking for a beautiful new deck.
    - William S.
  • I called Richard to schedule pressure washing.  After not hearing back from him for 4 days, I found another provide on Angie's List.  Richard finally returned my call on day 5.  He must have called my number 8 times, never leaving a message.  When he finally did reach me live, I told him I didn't need his service and I hired someone else.  That should have been the end of my story.  Instead two days later I come home and find Richard and his truck blocking my street and he's pressure washing my driveway!  I stopped him and asked, "Why are you here?  I didn't hire you."  He said he felt bad that it took so long to reach me and must have misunderstood that I didn't want him to do the work.  At this point I asked how much he wanted to complete the job.  His overall quote was less than the person I hired, so I told him to go ahead and finish.  When he was done, he drove away and left the bill on the front porch (even though I was home).  When I retrieved the bill I found that he charged more than quoted. He added additional line items for services I never authorized.  Unbelievable. So, at the end of the day, he stole business from another company and then overcharged me for the work performed.
    - Meri H.
  • Steve was very pleasant to work with, and his three crew members were hardworking and professional.  I bought an Angie's coupon in early January, but, because the painting required was outside, Steve wanted to wait for drier, warmer, weather, which, of course, I agreed to. Steve and his crew of three, completed the work yesterday and I couldn't be more pleased.
    Top quality paint was purchased by Steve and the results are lovely.   I will not hesitate to use his Company again, and, he has promised to send me estimates for painting the exterior of the house and preparing, and staining two decks.
    - Pauline H.
  • In preparation to sell our house, we contacted Bosco painting to repaint several bedrooms and to do touch up painting.  Upon Daniel's arrival, we discovered that his company also did construction, landscape and hardwood floor refinishing.  Because of his professionalism and positive reviews, we decided to have him bid on all of our needs, not just the painting.  His bid was itemized and his prices were very similar to the other companies we'd contacted.  The idea of working with one company rather that three or four for all our needs appealed to us so we hired Daniel and Bosco Painting for all of our needs.  Boy were we happy we did.  The results were fantastic.  Starting with the hardwood floor, they made our scratched up floor look absolutely brand new.  They bagged off the rest of the house and were extremely clean.  We've heard stories of dust being everywhere with other providers, but not with Bosco.  Other than a brand new looking hardwood floor, it was as if they'd never been there.  Next was the landscaping and outdoor work. They also did a great job with this.  Our new lawn is still growing in, but it looks great and the rest of the yard looks really good too.  They were planning to replace some boards on our deck but discovered rotting wood underneath.  Daniel let us know, showed us what was wrong and provided us with several options.  We decided to have them repair the deck and they did a great job, while keeping the additional costs to a minimum.  It ended up costing $300 less than his estimate.  When does that ever happen anymore!!!!  Finally, they painted inside our house.  The work is great, but more importantly, they took the time to do a bunch of extra touch up on several walls and didn't charge us a dime.  Today, I walked out and discovered that they had a little extra paint and repainted our door next to a door jamb they'd fixed.....just because they wanted it to look as good as the jamb they'd fixed and painted.  Wow.  I can't say enough good things about Daniel and Bosco Painting.  He was professional, polite, hit every milestone to which we agreed and left no trace that he'd been here, other than his fantastic work.  Based on past experience with other landscapers and painters, we didn't have high hopes for our project.  As it turned out, we needn't have worried.  Bosco Painting exceeded our expectations in every way and did a really, really good job for a fair price.
    - Kaci T.
  • Jack was prompt in responding to my initial call to get a bid for service.  He is knowledgeable regarding painting issues and quickly understood the scope of the job.  Subsequent to accepting their proposal, I received a call from Andrey Stepanchuk, General Manager, who wanted to schedule the job the following day, which was great news in that I would be moving into the home shortly.  Andrey, who is as knowledgeable as Jack about painting, is extremely hands-on in his management of the crew and was in constant contact with me as well as the crew foreman, Rene, who is also an experienced professional painter.  Rene and Jesus were here everyday, promptly at 8:00 am and worked until 6:00pm.  Rene managed the other crew members as they were assigned this job...it seems I had a steady flow of painters that ensured the job would be completed within 5 days.  The exterior job was managed by Yari, and perhaps the most challenging.  Again I was impressed with the level of knowledge about painting and equally impressed by his dedication to ensure quality work.  The company's management and employees are extremely professional and my personal experience with their service and crew is outstanding.  In my opinion, customer satisfaction is important to each member of the company and it is evident in all aspects of the job.   
    - Lynda V.
  • Each day that work was performed the KDS person providing the service was either slightly early or on time. The work was carefully and professionally done. They suggested using good quality stain so future maintenance would be easier and needed less often. They took pride in their work and I would be glad to use them again for any of my painting needs. All calls were answered promptly. A good quality operation.
    - Charles F.
  • Kelly did a very nice job of painting the house, large decks and garage.   He is very meticulous about his work, and I feel very fortunate to have him paint my house.  He worked long hours and finished the job in a timely manner (of course--weather permitting ).  My house has a great number of windows, which required time consuming  masking  and painting with hand brush.  His bid was lowest of the three bids i got.  I would highly recommend Kelly  for any painting job, and wouldn't hesitate to hire him again in the future.
    Thanks Kelly for a job so very well done!
    - Mary G.
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Deck Cleaning Services in Newcastle

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