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Landscaping reviews in Mountlake Terrace

Real People ~ Real Reviews ~ Real Results

  • Since I had Dominant Tree Service cut down 5 large Australian Pine in 2013 and was very happy with their price and the work performed I again received a bid from them that couldn't be beat from two other tree service companies bids. They showed up exactly when they said they would come out to start the job. As before the crew were very professional in their work including the cleanup. They completed the job in about one hour and yes I would hire them again.
    - Jim P.
  • A to Z was on time to give me an estimate and quickly got me on their schedule. They showed up on time and got the work done as promised and cleaned up. Very happy with the company and would contact them again if I need additional work done.
    - Douglas A.
  • My experience with Matt’s Tree Service • The initial arborist that came to do our bid was very friendly and knowledgeable but from there everything went downhill. • Once we signed their contract, the customer service was rude and unhelpful throughout the rest of the process. • We were charged extra to remove a tree near a power line because Matt’s Trees stated that they start work at 8:30am before PUD can drop lines (PUD starts dropping lines at 8am) • At 11:00 am on the day or work, when Matt’s Trees had yet to show up we called them; o The Supervisor was very aggressive towards us. o We were called liars and told that they don’t start at 8:30am and no one would have told us that, and that we were scheduled for 1:00pm o We offered to give them the voicemail we had saying 8:30 am but they just said that we must be mistaken • At 1:30, 30 minutes after they said they were supposed to start they cancelled service and rescheduled. (in their contract if a customer cancels day of, they forfeit 50% of the total cost of services). • Matt’s Trees was quite rude about the reschedule, saying that we were lucky they could even return the following week, as some teams are booked out a month. It felt like they thought we should be thankful and appreciative. • Finally the contract was very deceptive, each tree had a line item that said all debris would be chipped and removed, except one random tree had a line item that stated no trees would be removed. Matt’s Tree service refused to chip or remove any of our tree based on this. Except one of the workers took some wood that he liked without asking. • During the job the rested a log against one of our windows. • One of the workers slept in his car for a majority of the job. • One stump was left 24” high and none of them were cut close to grade at all. • Matt’s Tree service did a poor job cleaning up, they left sawdust, junk and debris everywhere. I would never recommend or use Matt’s Tree Service again.
    - Chris W.
  • Mr. Williams was punctual, cordial and very professional. He conducted an onsite evaluation, collected samples from the trees, examined the samples in his lab, determined the disease, issued a report and recommended tree services that could treat the disease. He also answered follow up questions. A high quality service at a reasonable price. Great job!
    - Dennis G.
  • After talking with Bruce on the phone he requested that I send him pictures of the trees. He said he would review the pictures and determine if an onsite visit would be necessary. Two weeks after sending the pictures I called to confirm that he received the pictures. He stated that he had not had time to review the pictures and he would call me when reviewed them. Over two months later, still no response. EPIC FAIL!
    - Dennis G.
  • Andrew came twice to take a look at the situation and do a cost estimate. The first time, he was just in the area and took a quick look. The second time (during very bad weather), he did a very thorough evaluation of the situation. (We were 3 neighbors who needed tree services). He wrote up an estimate and emailed it to me within a day. 2 of us neighbors decided to use Kenny's services and within 2 days, 2 crews worked on our trees and did an excellent job (keeping the houses safe and cleaning up after doing the work). They were everything I could have asked for: punctual, quick, safe, thorough and clean. One man even got the leaves from a cedar tree on the grass cleaned up though that was an area they didn't even work on. Highly recommend!!!!
    - Regine M.
  • We have been very impressed by the knowledge and professionalism of this company. They have been communicative, responsive, and above all knowledgeable. It was an extensive landscaping project with many decisions needing to be made--they accommodated our wishes but also didn't hesitate to offer their opinions as to the best approach if a problem occurred or an unexpected decision needed to be made--and their opinions were very often sensible and correct. They have been VERY supportive of our needs. the fence that was built is beautiful, excellent craftsmanship and quality.
    - Sandra S.
  • I purchased an hour of consultation from Cousins, as I wanted to hear a professional's thoughts. They came out and I asked a bunch of random questions about their thoughts on some upcoming landscaping plans that I want to do myself. This was definitely worth the consultation, as they steered me in the right direction on how to lay some things out and helped me find some less complicated solutions to some issues I was planning on fixing. Definitely worth the time and money!
    - Chris B.
  • We paid their arborist to come out and assess the tree and provide a quote. She was very detailed in her assessment, took photos, and provided the quote promptly. We got one other bid that was provided for free and was a bit lower, but that arborist was not going to trim the large overhanging branches all the way to the trunk, so we preferred the TreeCycle bid. All work was done very quickly and efficiently. They were only at our house for about four hours and our front yard was transformed. Now our tree doesn't overhang the nearby houses so we feel safer and there is so much more light! Crew arrived on time and cleanup was immaculate.
    - Chelle B.
  • As a  Real Estate Broker Agent I buy houses in any type of condition and then I remodel the house if it is necessary that part is where Jose and his team comes in handy and helped me paint the exerior and interior,and also included some yardwork.,He did a spectacular job at a very reasonable price so as a real estate agent I highly recommend Jose to any real estate agents because I guarantee he will do a great job on whatever you need around the house.
    - Chris r.
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Landscaping Companies in Mountlake Terrace

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