Blue Flame Heating, Air & Electric

A 784 Reviews

Founded 1994 • Angie's List since March 2005

Angie's List certified badge

Business Highlights

LGBTQ+ FriendlyLGBTQ+ Friendly
Se Habla EspañolSe Habla Español
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly
Wears MaskWears Mask

Licensing

Licensed
  • Trade License Number
  • BLUEFFH825RM
  • Trade License Locale
  • Washington
  • Trade License Authority
  • Washington State Department of Labor and Industries
  • Trade License Expiration
  • 12/31/2022
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 4:00 PM

Company Contact

7116 220th St SW Ste 1

Mountlake Terrace, WA 98043

Description

As COVID-19 continues to impact the global community, we at Blue Flame want to update you on the steps we have taken to ensure the safety of our employees and customers, please visit our website at www.blueflamecomfort.com for a detailed statement. Blue Flame Comfort specializes in residential install, service as well as maintenance with a 100% satisfaction guarantee. Ask us about tankless water heaters, high-efficiency furnaces, and heat pumps! Our office and standard hours are listed but our dedicated team of background-checked and thoroughly trained technicians are ready and willing to assist you 24 hours a day, 7 days a week for emergency services....

Verified Reviews

784 Total Reviews
Reviews by Rating
A Rated
665
B Rated
59
C Rated
16
D Rated
24
F Rated
19
Read reviews by category
hvac repair (740)electrical (54)water heater repair and installation (49)air duct cleaning (30)fireplace repair (26)plumbing (16)gas leak repair (15)appliance repair (10)well and water pump (8)drywall repair (5)chimney cap repair (3)dryer vent cleaning (2)
Showing 1-10 of 784 reviews
C

RATED

01/15/2021

Not smoothly. We selected Blue Flame because they were cheaper than Greenwood Heating & Air, and they could do the work immediately, while Greenwood had a waitlist several weeks long (should have been a clue). If I had to summarize the experience I would say communication was poor, requiring me to project manage the replacement more than I wanted to. Half the time you tried to call the office, the...

DESCRIPTION OF WORK
Replacing a heat pump.

CATEGORY appliance repair,electrician,heating & air conditioning/hvac

COST $15,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 01/15/2021

A

RATED

01/09/2021

It was great. He was responsive, showed up on time, and did a great job - telling me what was going on as he was doing stuff.

DESCRIPTION OF WORK
Installing new electrical outlet, replacing others.

CATEGORY electrician

COST $375

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/07/2021

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], thanks for the great review. We are glad to hear that the electrical service met your expectations. We appreciate you as a customer and thanks for your business!
C

RATED

12/14/2020

The installation did not go well at all. The installers were here all day and they tracked mud through our garage. They also did a sloppy job of installing the lines on the wall in the laundry room. The system didn't work so they called a technician to come check. The tech, Tobias, complained that we woke him up. He was very grumpy and we could hear him having angry conversations on his cell phone...

DESCRIPTION OF WORK
Install heat pump system and water heater

CATEGORY heating & air conditioning/hvac

COST $14,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 10/12/2020

SERVICE PROVIDER RESPONSE

Thank you for taking the time to share your feedback. We apologize that the experience did not meet your expectations. We would love the opportunity to make this right. A member of our management team has attempted to look further into the situation but was unable to find your contact information in our system under your name. Could you please contact us directly? You can visit our website (www.bl...
A

RATED

11/05/2020

I highly recommend Blue Flame. I always get 2 or 3 estimates for things but we have had such excellent results from Blue Flame in the past that we just stayed with them. The team that installed the equipment was very professional, knowledgeable and personable. More than happy to explain things and make sure that we were happy with the outcome.

DESCRIPTION OF WORK
New Furnace

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/04/2020

SERVICE PROVIDER RESPONSE

Thank you for taking the time out of your day to submit a review for our company. We appreciate your kind words, your recommendation, and your business. We look forward to servicing your newly installed equipment for years to come. Thanks again and have a great day!
A

RATED

10/16/2020

The work went excpetionally well. Hunter and his team are professional, knowledgable and kind and the price was just right. We highly recommed them.

DESCRIPTION OF WORK
Wiring for a hot tub

CATEGORY electrician,air duct cleaning

COST $1,600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/08/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], thanks for taking the time to give us feedback on Angie's List. It's great to hear the Hunter and our team took care of your needs. We look forward to working again with you in the future. Have an awesome day!
A

RATED

09/25/2020

As usual Blue Flame did an excellent job when it came time to replace my furnace. Kyler performed an in-home inspection / estimate and then suggested a furnace based on my needs. Blue Flame never tries to “up-sell” you products and are fair and honest. Great company.

DESCRIPTION OF WORK
Replace furnace

CATEGORY heating & air conditioning/hvac,air duct cleaning

COST $3,500

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/08/2020

SERVICE PROVIDER RESPONSE

Thanks [Member Name Removed]! We appreciate you as a customer and the awesome review of our employee Kyler and company as well.
A

RATED

09/23/2020

Perfect. Tim was prompt, courteous and professional

DESCRIPTION OF WORK
outdoor electrical wiring and panel replacement

CATEGORY electrician,air duct cleaning

COST $1,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/18/2020

SERVICE PROVIDER RESPONSE

Thanks for taking the time out of your day to give us a review of the services we provided to you. We appreciate you as a customer and we look forward to working with you again in the future!
A

RATED

08/07/2020

Decided to purchase a tankless water heater and an A/C. If there are any issues from purchase, to installation, to post installation, this company will resolve it 100% to your satisfaction (and then some)! Im appreciative of the sales rep (Tyler), the install techs, and electricians involved (Hunter and Mike Barber). FYI made a new friend in Michael Barber the on call electrician who had to come f...

DESCRIPTION OF WORK
New A/C and tankless water heater

CATEGORY heating & air conditioning/hvac,water heater repair

COST $13,245

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/30/2020

Images

Photo for Blue Flame Heating, Air & Electric - 7116 220th St SW, Mountlake Terrace, WA - 38779431

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SERVICE PROVIDER RESPONSE

Thank you for the kind words, [Member Name Removed]. We appreciate you as a customer!
A

RATED

07/30/2020

It went great! John, the original staff person, evaluated the furnace, explained what was needed and worked with me to select a good replacement. He did not pressure me to purchase a new furnace. A follow-up appointment for a second opinion validated that a new furnace would be best and within a few days (warm weather--not a problem) the furnace was installed with a better option for my electronic...

DESCRIPTION OF WORK
My old natural gas furance needed to be replaced and Blue Flame evaluated it, suggested a replacement and installed it.

CATEGORY heating & air conditioning/hvac

COST $7,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/08/2020

SERVICE PROVIDER RESPONSE

Hi [Member Name Removed], we are so glad to hear that you are happy with your new furnace installation! Thanks for the gleaming review. We look forward to maintaining your equipment int he future.
A

RATED

07/26/2020

We needed an electrician to our contractors were unable to fix correctly to pass the city inspections and Kosta came over the next day after calling and got everything working properly. He was efficient and knowledgeable. Would hire them again.

DESCRIPTION OF WORK
fix some electric problems

CATEGORY electrician

COST $380

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/22/2020

SERVICE PROVIDER RESPONSE

We are happy that Kosta was able to get you taken care of! Please let us know if you are in need of anything else!

Services Offered

Installation & repair of gas &/or electric furnaces, heat pumps, and air conditioning units. Install only: gas piping and /or ductwork with full system installation, tankless and standard water heaters.

Services Not Offered

Duct cleaning, install oil furnaces, repair or install of fireplaces, repair, or maintenance of tankless or standard water heaters.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Financing Available, Check
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes