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House Cleaning reviews in Monroe

  • C
    The Maids
    The good: They showed up on time and were very friendly. They even offered a coupon on Angie's List for first time customers. The laminate floors looked incredible, as did the kitchen appliances. The bad: They didn't do a thorough clean, and the house was not even in a messy condition. The house had already been staged and was in the condition of a typical work week prior to cleaning. They didn't dust the entire house, the bathrooms looked like they had just been wiped down, and the carpet wasn't cleaned. For the carpet you could tell they had ran their vacuum over it because of the lines, but I had just watched my friends cat and knew there was liter on the floor in the spare room. The liter was still on the carpet when I vacuumed later that week.
    - Mandy D.
  • C
    Crystal Bright Cleaning Service
    The cleaner didn't speak or understand English.  It was impossible to communicate what the desires were of my wife.  She had prepared a list of priorities but was unable to talk to the cleaner about them.  The cleaner was very slow until my wife finally started helping.
    - Kenneth R.
  • A
    Green Plus Carpet Cleaning
    My husband originally set up the appointment but gave them my info to contact for scheduling. I was contacted very quickly to set up a date and time. He was very friendly and polite via email. Ruben called the morning of our appointment to see if he could come early (power outages forced cancellations) and I agreed and appreciated it. He and his son showed up when they said they would, were very personable and professional, and did a great job! They were happy to work around what I had going on in the house (3 kids and 2 dogs) without objection. I highly recommend them and will use them in the future.
    - Kimberly M.
  • B
    Bizzy Bee Housecleaning Service
    She arrived on time and did a thorough job. Our house wasn't too bad to start with but we have a dog and 2 cats and live on a gravel road, so things get dusty fast and our dog drools all over the wood floor. She didn't use stinky chemicals and the house shined after she left. She was also recommended by a friend outside of Angie's List. They are pretty busy and popular and it took 2-3 months before she could come out, but we're happy we waited. I've never had anyone clean my house and am very particular and didn't know that someone could meet my expectations so well.

    UPDATE: we have had two cleanings since my first review on the initial clean. I haven't been quite as happy with these cleanings as there were areas on the list missed and different people in my house each time (with Debbie). Same types of cleaning were missed the second time even after giving feedback. I also required that I meet the people coming into my house and that I don't want a revolving crew and received push back on this and was told that I'm the only person who has ever requested this. It's my house and I want to know who's in it.
    - Andrea F.
  • A
    Crystal Bright Cleaning Service
    This was an Angie's List special offered at a reduction from the normal price.  The ad was for 2 people for 4 hours or 1 person for 8 hours.  I did not specify which I wanted, so when the people arrived they included Yuri, the manager, and Marie or Maria, the lady who was to clean my house.  Yuri is not fluent in English and makes up for it a bit in volume, but do not be put off.  He seems to be a genuine person who just wishes to estabish a rapport with his customers.  Maria had no English whatsoever.  Again, not a problem, because she already knows what clean means, I promise you.  After Yuri left, she and I had a brief pantomime conversation where I said I wanted everything vacuumed, dusted, and pointed out the spider webs close to the ceiling I wished to have removed.  Then I got out of the way so she could work.  Boy, does she work!  She did all the rugs and carpets, dusted the entire house, did the kitchen, did the bath, got all the cobwebs.  5 or 6 hours of nonstop whirlwind activity and the house was done.   I was very impressed.  I will use the company again a few times per year to back up my own cleaning efforts.  Try to get Maria.  She really is remarkable.
    - Grant W.
  • A
    Clean & Simple Cleaning Co
    The cleaning professional, Tabitha, clarified my expectations and priorities.  She then started at one of the house and wrapped with getting down on hands and knees to clean my hardwood floors.  The bathrooms and the kitchen were beautifully scrubbed down, including the outside cupboards.  She dusted my entire house, including all of the wooden shades on my windows.  My entire home sparkled by the time she was done. Tabitha was a consummate professional, and inherently kind.  I would highly recommend this cleaning service to my friends and family. 
    - Laurie H.
  • A
    Mother For Rent
    I've been using MFR service for almost 2 yrs and this review is long overdue. I have been very happy with this company. The company owners - Lissette and her husband, initially came to our home and listened to what I needed from their service (I had learned a few things from my first previous house cleaning service that I used a few yrs prior) and on each point, they have come through 100 percent. I wanted the same team out each time - i needed them to thoroughly vacuum our furniture each visit (we have a few furry critters) etc and so on...i ttrust them in my home - they have never missed an appt., Lissette had been very understanding and accommodating when I have needed to cancel or adjust appt times for whatever reason. They do a great job - and I would readily recommend their service to others. I did take one point off for the price, because I think that many services may charge a little less... But I think they've been worth the little extra they charge in contrast to other cleaning services...
    - Mary M.
  • A
    Larisa's House Cleaning
    I have been using Larisa's cleaning service for about 5 years now. They come every other week and do an amazing job every single time. I trust them with my home, a key to my house, and to be home with my daughter and nanny when I am not there. I have never been disappointed in their service as long as they are working they will be my cleaning service. I cannot say enough good things or recommend them more highly.
    - Julie J.
  • A
    Bizzy Bee Housecleaning Service
    They did everything from top to bottom.  Light fixtures, blinds, intake vents, ceiling fans, window sills, baseboards - all the areas I don't do every time I clean.  They did a thorough scrubbing of the bathrooms (3) and kitchen.  They were very well done.  I have dogs and cats and my floors all needed a very good scrubbing.   They also removed every item on a large wall of shelves, dusting each item and the shelves.  What was amazing is that everything was put back so close to its usual position I wouldn't have known the shelves had been done, except I saw them physically doing them. 

    I've used several other cleaning companies over the last several years.  Bizzy Bee is a fair distance above the others.  What I loved is the separate visit made by the owner to understand my needs, provide me an estimate, and schedule the cleaning.  It was a chance to communicate my expectations and to discuss some of their methods, and choices of cleaning products.  I am very happy with their work and will use them for regular cleaning.
    - Jane T.
  • D
    Lydia's Cleaning Services, Inc.
    We hired Lydia because she communicated well with us and seemed very professional. She started with us and brought with her a young assistant. They seemed to work together well and our home was getting cleaned. Unfortunately the communication was no longer with me as it could have been . Things started to change because her assistant plans to move started to take action. Lydia showed up by herself and spent more time on dusting details than overall cleaning. She even told me to choose what was to get done at the visit and it was frustrating as her choices of what was important to take care of seemed unfocused. I would have happily given up the detailed dusting for the general cleaning I couldn?t do, but she seemed unwilling to work with me or communicate the issues until the request to choose as her time was limited. She later brought in a new assistant who seemed to have not be told about how and what to be doing. She over used bleach and then used some new blue cleaning towels we purchased to wipe it up with.  It just wasn?t professional to leave a brand new employee alone here. I had written a list that day of what we needed done since the time before I was left paying for a full session with minimal results. The list wasn?t given to the new hire and she started to redo things that didn?t need to be done. It wasn?t what I wanted to pay for and it was the end of a situation that went downhill because of the owner?s priorities.
    - Emily L.
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Home Cleaning Services in Monroe

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