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Transmission Service reviews in Mercer Island

Real People ~ Real Reviews ~ Real Results

  • Eastside diagnosed by problem and fixed my transmission exactly when they promised. The price was as quoted, and I have been driving my car for a year now and the transmission is still humming along. I would definitely recommend Eastside Transmission, and I'll go there again if needed.
    - Wallace R.
  • Perfect repair every time, and loads of advice for future work.  Clear explanations on what was done, and what needs to be done.

    Here is the most MINOR piece of work performed recently.
    I started to hear odd/nasty noises from the motor at idle.  I drove a bit and the noise got worse.  I called, and Craig told me to pop in for a look-see.  Upon arrival, without an appointment, I had to wait a bit for the rightfully in-line people were tended to, but the owner Rob took a look at my engine and knew immediately what was wrong.  He delegated some work to his able mechanics and told me to drive my car into one of the bays, and he tore right into work.  After 10 minutes or so, the idler tension pulley was replaced,and I was told that I was lucky to have noticed the noise, as the pulley was on its last legs.  I was advised to keep an ear open for other noises, and to come in any time.  I also asked why my manual gear shifter was not engaging into 5th gear smoothly.  he immediately looked at the gear lever, and wrapped in in a clean rag, pounded it down with his hands, and told me to try to shift - fixed!  I took a good 15 to 20 minutes of his time.  He thought it was a simple enough work, that I only had to pay for the part.

    This is but one example of the friendliness and care that a client can expect to receive at Scanwest.  They genuinely love SAABs and are happy to work on yours to contribute to a greater cause - preserving a classic.
    - JAMES N.
  • Although the mechanic at the first garage suggested my transmission was most likely completely ruined and I should give the car to charity, I wanted to explore alternatives.  On the first call to Amoco, I talked with the new owner.  He was very friendly and positive and  offered tow the car to their location for free and give me a free estimate based on an exterior exam and checking the computer codes.  If that didn't give a clear answer, the next step would be to open up the transmission and there would be a charge for that.  Sounded like a great deal, but I decided to call other places first to learn more about the process.  Other places I called said they needed to charge me for a tow and they would need to open the transmission to give me a realistic estimate which would be expensive.

    I called Amoco back several times and ended up talking with various managers to get a better understanding how theywouldcharge if  they had to open up the transmission for an estimate,  what a rebuilt or new transmission might cost, and to confirm that the tow really free.   When it finally became clear  that the 'free tow and estimate' was only 'free' if I had a minimum amount of work performed at Amoco which most likely would run into the thousands of dollars, I decided not to work with them.

    - James S.
  • Very honorable and trustworthy business.  HIGHLY recommend them.

    - Sharlene M.
  • Smooth
    - Jayne C.
  • I feel that they are very honest and trustworthy. I will continue to use them in the future.
    - Robert S.
  • They are the best. They have had transmission service for years and we visit them from a long time.
    - Deborah D.
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Transmission Shops in Mercer Island

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