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There are 12 highly-rated local custom furniture makers.

Recent Furniture Reviews in Medical Lake

  • F
    FRED'S APPLIANCE
    f i could give NO stars or negative stars, I would. We ordered 17k worth of appliances in July. First, when we called to ask if someone could come out to ensure we ordered the right ones, they said "bring us all of the serial numbers and we can exact match the sizes that way", so we did. Second, they told us the order would take a couple weeks to arrive., it's now almost November and we are still dealing with them and the mess. Their "serial number match" was a joke - they ordered us a fridge that was too small for our opening, the dishwasher didn't fit and neither did the microwave, basically the only thing that did was the cooktop. So, installer gets here the first time once all appliances are delivered and immediately tells us the fridge wont fit and how did we measure, we told them we didn't, they said bring the serial numbers in. He said they could have had me come out and do a measurement appointment (guess he does them all the time but we were never offered this). Fridge goes back and I ask for a refund instead of going through the process to wait for another one since it took almost three months to get in the first place - they had the BALLS to charge me a 25% restocking fee - I am speaking with an attorney for unfair business practices on this whole sham of a business as it's a JOKE, also going to file a BBB complaint and whatever others i can as I literally feel they just ripped me off. I mean, that was a 7k fridge that you said would fit and now you just get to keep my $1700?!?! Fast forward to the remaining items arriving (again 3 months later), same guy (who is the only amazing thing in the whole ordeal as he did everything perfectly) comes to install dishwasher and double oven, well, dishwasher hose is cracked and we have to have one ordered and still can't use the dishwasher - he calls freds and tells them, we called, and finally we get a call saying the part is in, they will be here Tuesday (10/27) to fix it and we will get a call with a 2 hour window that day. Tuesday comes, no call. We call them and "Oh no, I dont know why this was messed up, I dont show you on the schedule but I see the notes, my service manager will be out first thing in the morning to handle that" Wednesday (10/28) 8:30am service manager calls and says I wont be there, Fred's didn't give me the part to fix it, I will be in touch. Just MINDBLOWN over this whole scenario, and the thing about it is, they just dont care. I called after the fridge thing and the restocking fee issue to their corporate office to complain about the sales person who we dealt with and no one calls back! No credits for anything, had to pay two times for two different installs because they messed up, but they just dont care. I honestly can't believe they are in business still - what happened to "locally owned" support local practices, I tried to do that and it bit me in my ***, Fred's doesn't care about it's locals and i hope this review will save the next person who is thinking about using them the headache.
    - Jennifer D.
  • F
    ROYAL UPHOLSTERY & DISTRIBUTING
    Tried to get the right pulls that fitted the zipper they had sold me. They were not interested to correct their error. They just wanted to sell me more pulls. I do not believe that a customer needs to leave a store angry and feeling cheated.
    - Cai K.
  • A
    Global Billiard Supply
    Good communication and they showed up as expected. Were clean and did a professional job. Only person I would trust in this area to touch my pool table or pool cues
    - Michelle A.
  • A
    SHANAHAN & SONS FURNITURE REFINISHING & REPAIR
    Refinished a solid oak coffe table and 2 end tables, they are over 30 years old, they now look brand new!
    - Melinda K.
  • A
    DAD'S MOBILE FURNTIURE REPAIR
    I was extremely happy with his service, he was a nice guy and he just dove into whatever decision I made about what I was going to repair or not. Highly recommend him!!
    - Barbara K.
  • A
    Berger's Table Pad Factory
    Process was smooth and easy to follow. They sent us everything we needed to provide a size template and select colors. The order that arrived was perfect and just what we wanted. Quality of the product is excellent and is a very good value. We will recommend to our friends.
    - Scott E.
  • A
    DAD'S MOBILE FURNTIURE REPAIR
    Their primary business is repair for furniture stores so the personal repair business is secondary. Best not to be in a hurry but I would guess if there was a need for speed, they would be responsive. At least they would be upfront about the timeline.
    - Glenn W.
  • A
    Dan the Piano Man Inc
    Our piano is sounding the best it has for years! Randy did a fantastic job and we are more than satisfied. Dan the Piano Man provides courteous, professional, excellent services all the way through from the first phone call and scheduling, to the time spent tuning and answering questions and explaining the process. Highly recommend, and plan to use Dan the Piano Man for piano tuning services in the future. Thank you.
    - Mary E.
  • A
    FRED'S APPLIANCE
    Salesman was knowledgeable about the refrigerator that would work best in my unheated garage. I didn't realize that current models don't work properly in spaces that get below 32 degrees. With an adaptor, my Frigidaire is good to go and works excellently. Delivery and pick up of old refrigerator was on time. Fred's Appliance has been the first place I go to because I think it's important to support our local businesses.
    - Naomi I.
  • A
    FRED'S APPLIANCE
    Their repair people are great. The always come when they say they are going to come. They are upfront with the pricing. We have used them a few times they have been really good.
    - cyndi D.
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Custom Furniture Makers in Medical Lake

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