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Before he left, he mentioned that he had added a drop of organic lavender oil to the filter (?) and the scent should be almost imperceptible. I know this was meant to be a nice touch but I am very allergic to scents. My only suggestion would be for him to ask about doing it beforehand or clients should mention if they are also highly sensitive.
After helping him get set up, I had some things to do , so I didn't watch him work. A little later, I stopped by to see how things were going. I noticed he was blowing dust from where the duct met the vent into the air (admittedly a small amount, but probably easier to remove from inches away than through 20-30 feet of ductwork). I wondered why he didn't just use a small hand-held vacuum or shop vac to avoid the extra mess. But there was a bigger issue, so I kept that to myself. Small potatoes.
The greater concern was regarding our zoned system of ductwork. I won't get into detail, but suffice to say the ducts aren't always open from the furnace to the vent. The path of warm air varies depending on which zone is calling for heat.
So my question was, "how do you know the dust is actually being collected, or is being blocked by a gate in the ductwork"?
We checked for airflow at the vent, and it was hard to feel any. He continued working.
After he was about half done, we checked the collection bag, and he said the amount of dust collected was about normal. I had no way of knowing. (in this system, the air is double-filtered by the time it makes it into the ducts).
He finished the job. We don't notice any big difference in the air flow, but then again, they weren't blocked to begin with.
We purchased the Deal hoping to get the pet hair and other detritus out of our vents, and we're not convinced that happened.
We're not overly upset about it, but not very happy either.
He was respectful of our property at all times.
He was introduced to all of three of our small dogs and was patient in allowing them to become comfortable with his presence. Tails were wagging.
I will use this service provider again.
I would reccomend this service provider to family and friends.
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