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Hvac Repair reviews in Longview

  • A
    Entek Corp
    Called them early Sunday before work, they have a 24 hour line. Showed up at 8am Monday. Took less them two hours to fix. Very happy cause we have a heat wave hitting this week. Need my heat pump for its cooling function.
    - Chad H.
  • N/A
    Wood Family Heating, LLC
    In the fall I always have my pellet stove cleaned to make sure it will run with no problems in the winter. This is a new company so I thought that I would give them a try.
    They where very professional and polite. They made sure to cover the floors. I have wood floors and they had to take the stove part way apart to do a good cleaning. With the tarps on the floor I did not worry about them scratching them. I have a habit of asking a lot of questions about  what the people are doing fixing things when I have someone in my house working. They where very good at answering my questions. I would recommend them to any one of my friends that have a pellet or wood stove.
    - Dee P.
  • B
    Humphrey Plumbing Heating and Air
    It went just fine. I had the property up for sale and so I had him do the work and leave a report so I could give it to the buyer. He gave me a report on what he found but it was just checked off. Everything was okay, okay, okay and I would thought it would have been a little bit more converse in his findings. He was very responsive and he was right there. He was professional.
    - Vincent D.
  • A
    Renaud Electric Heating & Cooling
    The team of 4 people were on time, they were friendly, polite, efficient.   Everything went fast, and they cleaned up everything when the job was completed.   They took the time to show me how the system worked and answered all my questions.
    I would have a heat pump again in a heartbeat, it's wonderful !!  And I would only trust RENAUD.  Don't go elsewhere!!
    - GH K.
  • A
    When I called to schedule the repair, the receptionist was professional, caring and friendly, asking all of the right questions to get our job properly lined up.
    The work was scheduled later in the week.  Dean called a day early to say that he could come out right then to fix the leaks.  Unfortunately we were not home at the time.  He then called and came first thing on the appointed day.  He recognized and understood our concerns, made helpful suggestions, then went about efficiently repairing the plumbing problems. 
    My husband and I were well impressed with the professionalism, knowledge and friendliness of Sessions employees.
    - Kay A.
  • D
    Entek Corporation
    They were nice enough and professional. They spent time explaining to my wife things that needed to be fixed in the house and trying to sell those services (not hard selling, but also not why we had them out). They said our central air was fine and didn't do anything with it. 
    I found out shortly afterward when another provider was there working on a different piece of equipment that we indeed did have an issue with our machine - the fan was off-balance or something. So the one thing we wanted them to check and make sure was in good working order was either missed or ignored. We'll use a different provider to fix the issue.
    - Adam B.
  • A
    Bobby from Carlson's came out to inspect our heat pumps and determine why they weren't running properly. He was knowledgeable about the units and discovered in a very short time what was wrong. He was able to repair one of the heat pumps but sadly informed us that the other would need replacing. Within the week, Bobby returned personally to present three options for us to consider in replacing the heat pumps. We chose the unit that would best fit our needs. The new heat pump was promptly delivered and installed by Bobby and his crew. When the installation was finished, Robert and Andrea came out to inspect the work and help us set up our new thermostat. The entire crew, including receptionists at the office are a friendly, courteous group of people. Without asking, they always cover their outside shoes with cloth booties. In that we remove our shoes in the house, we truly appreciate this consideration. After the work was completed, Carlson's provided the necessary information and receipts to help us claim a tax rebate for energy credits. We feel this company went beyond what was expected of them in doing work at our house.
    - Kay A.
  • A
    My contact was Malcum, he was in constant contact with me via text. I live in the Portland area and he was doing work on my rental home that is for sale in Longview. I was at work and trying to coordinate how to get him into the house while my realtor was unavailable. He was very patient and even went to the house to try a way to get in that I wasn't sure would work, it didn't. He waited until my realtor was available and rushed this job through since I had a pending sale and needed it done ASAP. He let me know when work was finished and sent pictures of additional work he did at no cost.
    I would use this company again for any needs in that area.
    - Kim M.
  • A
    They were fast, and super easy to work with. Gave me options based on my
    budget and did lots of follow up to make sure everything was working
    correctly after the install.
    Every time I call they get back to me quickly and they even have an on call person for emergencies after hours.
    I've been using them for the last 3.5 years and they are the only ones I call because I trust them and I can count on them.
    - Mark L.
  • A
    Absolute Temp Control
    This company is a contractor for Sear's, where I purchased the Ductless Heating and Air Conditioning equipment and its installation. They do work separate of Sears, also.
    They were pleasant and knowledgeable on the phone and in person. They were good at what they do; got there when they said they would and only took one day to install the whole system.
    They do it all and take care of all electrical, permits, etc. - I just had to pay the bill. The work was done according to what we'd previously talked about, including source of the power and routing of all the lines. They listened to my requests and followed through with them on the job. It was obvious from the start that these two guys knew what they were doing. Before they left, my new system was on and working fine. They explained how to use the controls and other needed information. When they left, there was no mess whatsoever anywhere. I've only had the system one day, but it's obvious they did a great job and it is working very well.
    Dennis Kell
    - Dennis K.
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HVAC Contractors in Longview

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