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Plumber reviews in Liberty Lake

  • F
    Scott's Plumbing
    Got fleeced on the third job we hired the owner for, having put trust in him after good experience with first two jobs. However, if you are looking for a plumber who charges about $400 per hour, then Scott's Pluming may be a good choice. The last job we had was a kitchen faucet installation. We simply called Scott���s Plumbing and just asked them to get it done. We did not hide the fact that we didn't get other quotes. We ended up being billed for $800 for a straightforward install job. (Not yet paid. I stopped the check while I explore my legal options.) This included a line item of $396.12 for 2 angle stops, which as a standard practice is normally be included as part of faucet installation. (Apparently, this item was correctly included in the previous two job. As it happens, the previous two jobs were also installation of faucets, in bathrooms. Job-1: Installation of 1 faucet, total cost with tax = $269.52, Job-2: Installation of 3 faucets, total cost with tax = $626.89. Clearly, the angle stops labor was correctly included as part of the faucet installation on those two jobs, and not charged as a separate line item.) The new job probably took about 2 hours (and was similar in terms of time/effort as the previous two jobs), but was charged about 3 times of what would be a reasonable price. Bottom-line, we will obviously not hire Scott's in the future. We also learned a our lesson, and will not put our trust blindly in another business, and will likely verify that the cost of a job is reasonable each quote in the future. (Note: looking at a couple of other negative reviews on other websites, the response from the business is likely going to be along the lines of ���we quoted upfront������ etc., which ignores the fact that they pretty much dipped into our wallet when we weren't looking.
    - Ravi R.
  • D
    J & J Plumbing & Heating
    We had J&J plumbing install new natural gas lines to both our elevated patio and into our laundry room to behind where the dryer would go. The crew working the job was pleasant and kind but the end result is well below industry standard. Firstly, the job was scheduled for one day, which could not be completed. Understandable, that happens. The crew left and said they would return in the morning. Not only did they not return, multiple phones calls and messages were not returned. I received a call 2 days later after threatening to dispute the credit card charge for the work to be completed 5 days after the start day. The work was completed, but not at the quality one would expect (I have had natural gas installs done 4 times at separate homes). The drywall and backing behind the fridge were sawed open and not repaired (the pieces were simply screwed back in. Furthermore, the outlet behind the dryer is not recessed into the wall, resulting in the dryer protruding 10 inches from the wall, downright ridiculous looking. Phone calls after the fact discussing the issues have not been returned. 3 neighbors planning to use them have now found other contractors. I would do the same.
    - John F.
  • A
    Holly's Plumbing
    Pat arrived on time. Was able to fix both faucets without going under the house. Fixed one right away, then had to go out and get a part to fix the other, but came back and completed it the same day. Both work fine now. Felt the price was reasonable, but can't rate price as we had no other estimates.
    - Victoria M.
  • F
    Scott's Plumbing
    I had called Scott's plumbing to ask them if they could send someone out to look at my ejector pump since it appeared to stop working. I spoke to the owner when I called. He said he would send someone out that day. When the plumber arrived, I led him to the sewage stack and pump. The plumber never attempted to inspect the pump. He just said if the pump isn't working, then it's bad and needs to be replaced. He made that assumption without ever plugging the pump in. He also mentioned a valve needed replacement. He did visually observe the valve since it was right in front of his face. He spent a total of 2 minutes looking at the sewage stack, and again never inspected the pump. He then quoted me over $3,000.00 to replace the pump and valve. I told him that I would have to think about that and would get back to them. The plumber left, but came back to my door a few minutes later stating that his company required him to charge a $190.00 inspection fee. For two minutes of a partial inspection. Instead of a long argument, I went ahead and paid it, but now I'm regretting it. I called another plumber who did a proper inspection and didn't charge me an inspection fee. The total cost for full replacement of valve and pump from this other plumbing company was half the cost at $1500.00. I wouldn't have been as upset about the inspection fee if the owner told me about this fee upfront, which he didn't. I will never recommend Scott's plumbing to anyone needing a plumber. They need to be more upfront about fee to their customers who are calling in to get help. And their pricing has no logic behind it, especially after I did some more research and talked to other plumbers on what this would all cost.
    - Michael S.
  • A
    Kinetico Quality Water NW
    I loved working with Quality Water. Bret was very helpful, even meeting me in person during construction to discuss the future placement of my equipment. When I had questions a few months after moving in, they were right there to help me out. Great company!
    - Mark F.
  • A
    Heinemann Construction LLC
    Jeff and his crew didn't amazing job. They got here early clean up after themselves and got the job done when they said they would. Jeff was also a huge help in designing and picking out the specifics of the job. He was careful not to let his own tastes overrule what we wanted.
    - Kevin F.
  • A
    American Asset Management

    The employees were very professional, on time and did great work! I had quite a few jobs done by them as you can see and would have them do any future work I may have! I highly recommend American Asset Management for anyone needing professional work done on their home or business!

    - airyn g.
  • A
    Handyman Connection - Spokane
    They were timely, there price was competitvie. They wrote out a detailed invoice and followed it to the letter. They came on time when they said and left things tidy each day. We were well pleased.
    - Claudia C.
  • A
    Heinemann Construction LLC
    From start to finish Jeff was a true professional. I have absolutely nothing but good things to say about the experience and have no problem whatsoever recommending him. He was punctual, tidy, on schedule, paid close attention to detail, and transformed our basement in to a place that we love to hang out in. He was extremely easy to deal with and we were in contact frequently via text and phone regarding the project. He included us in the decision making process the whole way through and we could not be more pleased with the end result.
    - Thor P.
  • A
    Above All Contracting
    Steven from Above All Contracting first came out and looked at the project and sent me a price estimate via email.  The estimate was very understandable and reasonable.  It took them a little while to get started on my project but it was well worth the wait.  Once on the project it only took a few days (4).  They had to tare down some drywall and fix the leak, remove existing vinyl flooring, replace 32 ft. of subfloor, patch and texture the drywall, prep the bathroom floor for the new vinyl and install the new vinyl.  The tape and texturing of the drywall had to dry overnight twice as well as one night of drying the prepped bathroom floor.  
    I was most impressed by the work of the drywaller and floor installer.  Excellent work.  Steven and crew came to the job site exactly when they said they would be there.  Steven was easy enough to get in touch with via email and cell phone.  My wife and I appreciate the great work they have done.  
    - James T.
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Plumbers in Liberty Lake

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