Replaced thirty year old roof, roughly 1800 sq feet with 900 sq ft of plywood. This roof was way beyond it's prime and in bad shape. Has sky lights, too. Very high up (4 stories).
Joe (the owner) came out first to give us a quote. We live in the boonies, it's a tough road, and not all servicemen come out here (There's a gravel company in the area that won't drive out here because our road is so bad.) Also, we have two small dogs and 2 cats, and he was so nice to them! We also knew that because it had been so long since replacing our roof, there may be leaks and rot that needed fixing. Joe was very up front about all the possible problems he may encounter. He went through our options and was very knowledgeable, taking time to explain it to us in a way we could understand. They began work on the roof right away, and completed the job in a timely manner. These guys work hard, they worked in the rain (tarping and untarping areas- more work but gets the job done quicker for the customer), and they even answered the phone when we called after hours. Nightly, they cleaned up using the huge magnet tool, as well as doing a pickup by hand. We also have many plants around the house that didn't get damaged at all. They ended up finding multiple spots of rot and had to replace several areas under the roof. Joe advised us on the best way to fix it with longevity in mind. It took a little longer because our roof had some problems, but our new roof LOOKS SO GOOD! With the rains here in the northwest, it's so nice to know our roof is well made. We would hire Joe with Roofing Quality Northwest again in a heartbeat.