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USI Custom Outdoor Living

Founded 2009 • Angie's List since February 2012

A Rated | 45 Reviews

Description

USI Custom Outdoor Living is a residential construction company, locally owned and happily serving the Greater Puget Sound since 2009. We pride ourselves not only on the width of services we provide, but also the depth of our designs and quality of our craftsmanship. Our Design Leads and Project Managers expertly and patiently guide all of our customers from start to finish, regardless of how simple or complex the project; we can even provide Permitting Services on any projects that require a permit. Our employees are held to standards that exemplify values that have allowed us to grow into a company you wouldn't hesitate to refer to your neighbor. Customers receive complimentary consultations on their project prior to sale, custom designed project drawings, up to $300 for any referrals, and a hassle free buying experience. We also have exclusive rights to a truly amazing solution for keeping the area underneath your second story deck dry. USI services the Seattle metropolitan area spanning as far North as Bellingham and as far South as Olympia. We can travel as far west as the Pacific coastline and as far east as the Cascade Mountains. These limits pertain to any of our products except Underdecking, which we will service and install in Washington, Oregon, Alaska, and California....

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Verified Reviews

A few reviews for this pro…

A

RATED

03/07/2018

The guys that came to do the work were great. They were polite and friendly and punctual. The job was done in the time they said it would be done. And their work looks great. I am a very happy customer.

DESCRIPTION OF WORK
Finished my deck

CATEGORY decks

SERVICE PROVIDER RESPONSE

[Member Name Removed]- It was a pleasure working with you and look forward to any other projects you have in the future!
C

RATED

09/06/2016

We were less then impressed with the lack of creative ideas and the plans appeared to be basic sketches on a piece of paper. Not worth the cost of the offer. We just expected too much I guess?

DESCRIPTION OF WORK
Custom deck design and possible deck build

CATEGORY decks

SERVICE PROVIDER RESPONSE

[Member Name Removed]; Who was the sales person you had come out? If the project is not yet complete we would love the opportunity to come out and give it another go!
F

RATED

05/11/2016

No response from this business, 800 numbers sent me to a automated sweepstakes entry line.

DESCRIPTION OF WORK
Attempted to call the provider's 800 number which sent me to an automated message full of advertisements that were not specific to the company.  Eventually after entering a few numbered selections to try and get to an operator or human I was directed to another automated line stating I was qualified to enter some sort of sweepstakes.  They had a few 800 numbers so I tried calling another one just to see if maybe I miscalled.  Got another automated message.  Eventually I went to the website and submitted an online form.  No response back beyond a confirmation email that my form was received.

CATEGORY decks

A

RATED

04/29/2016

We had decided to finally replace our rotting rear deck. We did our due diligence and finally decided to go with USI. It proved to be the most positive and hassle free work we have ever had done on our home. We dealt with several individuals. Our E-mails and phone calls were returned promptly. The designer gave us a much more useful and spacious design for our tiny back yard. The workmen were top ...

DESCRIPTION OF WORK
Replace rotting deck

CATEGORY decks

A

RATED

12/30/2015

Contacted USI in May of 2015 to give me an estimate on removing, replacing and expanding my deck off the back of my house.   This job was not the easiest.  440 square feet of decking that is 14 feet above the ground.  Additionally, the older deck was built on top of the roof structure to my garage and was covering up more issues.   Had bids from 3 other companies.  USI was about middle of the road...

DESCRIPTION OF WORK
Replacement and expansion of deck.   440 square feet and 14 feet off the ground with further "challenges" of a 1939 home...

CATEGORY decks

Services Offered

Balcony Design & Construction, Concrete Construction, Custom Retractable Screens, Deck Building, Deck Design, Deck Lighting Installation, Deck Refinishing, Deck Repair, Deck Waterproofing, Gazebo Design & Construction, Outdoor Kitchen Construction, Patio Construction, Patio Design, Paver Installation, Pergola Construction, Pool Deck Design & Construction, Pool House Design & Construction, Porch Design & Construction, Railing Installation, Railing Repair, Rooftop De

Services Not Offered

Interior Services.

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Emergency Service
No
Warranties
Yes