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Carpet Cleaning reviews in Kent

  • A
    Alpine Specialty Cleaning
    Alpine was running a 40% off ad in the Seattle Times for the Super Truck Process. The Super Truck is the way to go - they weren't kidding when they said it drys in half the time (actually quicker for us). Their representative, Brock called in advance to say he would be available earlier than the appointment if I was available (but if I preferred to wait until apt. time that was fine too). He did an outstanding job cleaning carpets, raking and applying Stain Guard to our upper level floors and the stairs. Very knowledgeable and accommodating. I mentioned the carpet installer told us we couldn't get the walk-in basement carpet wet because of wool padding (on cement) under our Berber carpet. Brock agreed to do a small test on a stain in the basement just to see. The stain came up and I've waited several months before posting this - the stain has not returned and no issues with wool padding/ Berber carpet. Due to minimum work requirement, I'll wait to have them back to do the entire basement next time along with upper level. But I won't wait as long to have them back (now that I know how quickly carpet will dry & how amazing the carpets look). I must confess our carpets were long overdue for cleaning. Brock was out of their small stain remover bottle they leave with customers. So I recently called to remind them and it was delivered the following day. OUTSTANDING CUSTOMER SERVICE.
    - Chris A.
  • A
    All Clean
    Sam was responsive as soon as I requested a quote for my job. I interviewed him and one other top rated carpet cleaner. Sam is a one man show, so, his overhead is low and he offered by far the best price. I know you have to be careful, since the old adage ��� you get what you pay for��� was making me somewhat apprehensive since his cost was so much less, but I had a good feeling about Sam and his abilities and work ethic. I was not disappointed. Sam was able to fit me in on two days notice, he showed up on time, and his work was very detailed and thorough. I was concerned how well he���d be able to get out some old spots and food stains on the dining room carpet, but after his pre treatment and then steam cleaning, the stains completely disappeared!. I pointed out all my concerns throughout the rest of the house and Sam took care of them. He even volunteered to work on a Turkish wool carpet that had an old red wine stain on it and spent an extra 30 minutes working on it at no extra charge. Unfortunately I���d probably set the stain years ago when I���d tried to clean it myself, but with his work and him even leaving some of his commercial stain cleaner for me to work on it longer after he left for another appointment, I was able to get the stain out, though, I did end up lightening the coloring from some of the vegetable dyes not being able to hold up to the repeated cleaning. My point is the wool rug was blemished already and probably beyond saving but Sam was willing to spend the time to do his best to help me out in addition to doing a fantastic job on the rest of my carpets. His price was over $100 less than my other bid.
    - David D.
  • B
    The price was comparable to other quotes and the service provider was organized, punctual, and professional. I selected him from Angie's list based on his ratings, his nearby location, and his use of non-toxic cleaners. The carpets that we needed cleaned were 1 year old and in almost unused condition (because they are in a part of the house that we don't go into very often). The sole reason I was having them cleaned was to maintain the Stainmaster warranty which requires annual steam cleaning by a professional. The reason I rated the quality and service overall as a B is because the provider did not use any type of protective bumpers around corners and, as a result, his hose broke off a piece of our baseboard which we will need to have replaced.
    - LAURA G.
  • A
    Pete did a FANTASTIC job!!!! Very thorough cleaning that left the carpets far drier when he was done than the "other" guys with the yellow truck. First rate equipment that really does an excellent job of cleaning carpets. Very professional. Even our very protective dog (who is the world's best judge of character) didn't bark at him..... That's a first!!!! He was a few minutes late, but he kept us informed of the delay and the new arrival time, so not a problem. We will definitely be calling Pete again!!!!
    - JOHN D.
  • A
    Anderson Carpet Cleaning
    Extremely well. They were punctual, very interested in being sure they knew exactly what I wanted, and the work was very much to my satisfaction. I have used them several times over the last couple years and will continue to do so!
    - Robert K.
  • A
    Pete was punctual (texted to say on his way & ETA), very personable & explained his process. One reason I chose him was he uses environmentally friendly products. He did a great job & left me with a bottle of his spot remover with an explanation of how to use it. All the coffee stains are gone.
    - Julie A.
  • B
    Tubro Carpet Cleaning
    Went very well. I thought the workers were punctual, hard working and very professional. A little pricy but to be honest, I didn't have other bids to compare it to so they might have been right in the market ballpark. They did a fine job for me, that I do know.
    - Maureen O.
  • A
    Great service! Netza worked well with me on scheduling, and worked **** ** my carpets. He was able to remove a stain I was concerned about. Having been a former floor professional, I would have hired him for my commercial accounts if I had known him then. Great guy, very professional, and really good at cleaning carpets! Hire this man!
    - Todd P.
  • A
    He did an excellent job; pretreated carpet, explained what stains were and how to treat them in the future; uses environmentally friendly products; works very hard and educates you about the process. I would definitely use him again. His pricing is very fair and I was able to modify what I wanted him to do. Very professional.
    - Georgia K.
  • A
    Accel Carpet Cleaning
    Guy Williamson is wonderful to work with. Very friendly, punctual, and thorough. The carpets looked brand new (had not been cleaned in 7 years) and the hardwoods turned out great with a luxurious shine. I would HIGHLY RECOMMEND Guy for any carpet/hardwood cleaning needs!
    - Shawn G.
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Carpet Cleaners in Kent

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