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Moving reviews in Kennewick

  • A
    Help-U-Move, Inc.
    Best movers EVER! Hard working, considerate, and very knowledgeable about best ways to move furniture, including large pieces requiring disassembly and reassembly. Chris, Junior, and Paul worked tirelessly and made our move efficient and stress free!
    - Wilhelm D.
  • F
    Redefyne Moving & Storage
    Beware!!!! Aaron Schuller, owner of Redefyne Moving and Storage was very reassuring that he would move our things and keep them safe! Wrong!!!! They lost 5 large boxes and one wardrobe and two antique chairs which were temporarily in their storage facility only to return them to us 4 months later after swearing up and down they did not have them. We had to replace many of the items by then and they refused to reimburse us for any of that loss! That was only the beginning!!! They damaged many of our pieces of furniture and accessories. They used people that they were "training" on our job. Our move wound up to be approx $11,000.00, in and out of their storage and moving us 3 and 1/2 hours away. We paid them over $900.00 for extra insurance over and above the normal moving insurance. They broke and scratched a beautiful inlaid mahogany table, broke a handle off of our Ethan Allen 7 drawer dresser, left huge scratches on our 52' by 37' gold leaf mirror and broke the feet off of a large statue we have had for years and I could go on. They have offered to settle for a little over $700.00 which is insulting considering our loss for broken glass items, furniture repairs etc will be $2,997.43 and $255.00 for broken items. They have not settled and refuse to answer letters, phone calls, emails etc. This has been going on for over a year! We contacted the DOJ of Oregon, they could not help us and suggested small claims court etc. So I guess that is our next step!
    - Clare F.
  • F
    New Frontier Van Lines
    They misrepresented themselves. They lied. They stole. They lost our things and said that the contract we signed under duress protected them from any responsibility. I have the recordings to prove that Casey Taylor said this. Also, Olis Truesdell is not a real person, they claim he is the owner and manager and it is also a lie.
    - Charlotte s.
  • A
    Help-U-Move, Inc.
    Fantastic from the perspective of the help we received (still had too much 'stuff' to fit easily!). Adam R. and Miguel were prompt, professional, and efficient. They not only moved items from locations on the third floor to the new apartment on the first floor, they worked with us to establish locations in the new apartment where the occupants could rest during the move. They were made suggestions, relocated furniture when it became apparent that not all would fit, graciously and quickly made adjustments. This is at least the third time I have used Help-U-Move. Each time I have found the staff helpful and friendly, knowledgable, and timely. They have helped relocate my parents into assisted living, pack and unpack a storage unit as needed, and relocate furniture from my home to accommodate floor refinishing. They will come move heavy furniture within your home. I recommend them highly, and will continue to call them as need arises.
    - Kathy P.
  • A
    Help-U-Move, Inc.
    Sean, Jr., and Miguel were efficient (completing the move in 5.5 hrs) and careful with my stuff. They worked well as a team and were enjoyable to be around during that whole time. They made it a stress-free experience for me.
    - Marty G.
  • A
    Help-U-Move, Inc.
    My husband and I were contemplating hiring professional movers, and we are so happy that we decided to pull the trigger!! From the initial bid through moving day, Help-U-Move was incredibly helpful and professional! Sean, JR, Miguel and Ed treated us, our animals and our belongings with respect!!! Being pregnant and a woman, I couldn���t make up my mind on where I wanted some heavy items and they all graciously moved them multiple times to make me happy! I couldn���t be happier with how smooth they made our move and would highly recommend them to anyone looking for help with a move! A huge thank you to Sean, JR, Miguel, and Ed!!! Sincerely, The Couchman���s ��������
    - Codi C.
  • A
    Help-U-Move, Inc.
    AMAZING!!! Max, Todd, Sean, Jr., Linden, and Steve were the best. They all make a stressful situation fun!! Had a bad experience with this company a few years back but things have sure changed for the GOOD. I WOULD RECOMMEND THEM to everyone!!!
    - Belinda C.
  • A
    Help-U-Move, Inc.
    Great. Very professional, courteous, helpful, no breakage. Max, Sean, Jr, & Steve $ Chuey were great. Max helpful in telling me what I needed. Movers were fun, courteous friendly. I���d want that crew again.
    - Dee S.
  • B
    Smooth Moves LLC
    No move goes as planned, but they did everything that was needed and were very careful. I had to add moving some things I decided that needed to be stored at the last minute and the price went up and way more than I anticipated, but the they had the time. The two guys were young and very thin. They did not look up to the challenge of moving, but they handled it very well.
    - Dennis P.
  • A
    Smooth Moves LLC
    I used Smooth Moves in August to pack up my house and move me. It was a busy time for me and I just didn't want the added stress of packing and moving. Everything went great! I will never move myself again!
    - JESSICA C.
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Moving Companies in Kennewick

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