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a brick chimney on the side of a blue house with two windows

Masonry reviews in Kenmore

  • F
    SJ Construction Masonry
    jackie sent her son over to look at it. he snapped some pictures and that's the last we heard from them i have followed up several times via email, but got silence. sounds like they no longer want to make things right. in my opinion, they should have prevented this color mismatch by more carefully proportioning their grout coloring mixture. now, we have uneven color. as a mason, this should be one of your top priorities for an interior project where something will be looked at, up close, daily. furthermore, you should also be able to figure out how to restain the grout using a dye after you screw up in order to at least save face. lastly, and most of all, you should probably respond to your paying customer instead of blowing them off. very disappointed. i thought we had worked with a respectable group, but i guess not.
    - mike h.
  • C
    Powers Chimney & Masonry LLC
    Powers chimney gave us a good estimate, they sounded knowledgeable, and were confident they could take care of our aging chimney on our aging house.  We had multiple projects we were trying to line up on our place, one of which was the torch down re-roof which we were not in a position to tackle right away financially.  When we scheduled them to perform the service, I asked Melody at the office to please tell her people coming out to be careful while working on our roof as it needed to be redone but we were not in a position to do it yet.  No dropping tools or bricks on the roof, that sort of thing.  When they came to perform the service I asked again, please be careful while on the roof.  Part way through the job I climbed the ladder to check on the status of the job and found their "top man" standing in a pile of mortar on the roof, grinding it into the tar paper like he'd never been told.  They expect 50% up front and 50% upon completion of the job.  Before they had completed the sealant, which needed to be done a day or two after the mortar set, Melody called to ask about final payment.  I told her that the job hadn't been completed yet and that I wanted to see if the roof had any leaks first...I was not going to pay the remaining half if I found a leak due to their negligence.  She was short with me and less than concerned about whether my concerns were addressed.  The actual work itself was performed to our satisfaction and probably as well as any other mason would have done, but I would never hire them again for their lack of customer concerns and putting payment first.
    - Ryan E.
  • A
    SJ Construction Masonry
    (continued from above): We had an idea of what we wanted based on pics we found. We then basically told Jackie and Scott to built it using our selected stone type. It took about 2.5 days and the final product was stellar. We are very happy with the product and the price and would use them again in the future. For details and pics, please see this link: http://www.hearth.com/talk/threads/installation-of-our-new-heat-n-glo-northstar-fireplace-with-pics.149631/
    - mike h.
  • A
    Archstone Masonry
    It went absolutely perfect, they were very prompt and caring for the quality of work during and for what they were doing. I highly highly recommend these guys, Archstone Masonary. Very skilled and attention to details craftsmanship from their crew whom did the project. No corner cutting or sloppy shortcuts. Extreme quality and caring for the finished product they were to present. And also very very honest and with a high level of integrity present at all times! ! I just can't say enough good stuff about these guys! !! In other words, you won't be disappointed. A very class act contractor! !
    - RICH D.
  • A
    Around The Sound Masonry Inc
    Marty kept us continually in the loop regarding scheduling our job, which given the weather and other constraints was quite a task.  He and his crew were punctual and put in two very long days to get the job done quickly while the weather held.  The final piece had to be put off for a couple of days to wait for a break in the weather, but Marty kept us in the loop regarding when he would be out to finish up.  Even though working with mortar and cement is inherently messy, the work area was clean and there are no spills on our brand new roof.  He even went so far as to put down carpeting and a ladder board to protect the gutter and roofing.
    We've been through a record breaking rainfall since the job was completed and there are no signs of leakage anywhere around the chimney.  A very pleasant experience with a very good tradesman.
    - Scott E.
  • A
    RC Masonry Residential Restoration Co
    This job went excellent.  During the bidding process Robert showed up on time and ready to bid the work.  He was extremely knowledgeable about the details of the work required and the type of stone that would look best.  My original plan for the fireplace remodel was completely different than what I ended up having Robert do for me and that is all thanks to Robert.  He offered some suggestions about what he would do and I loved them.  It took us 2 visits to settle on a full design and schedule but Robert was very patient with us.  We went to the stone supplier and selected our stone then had a new gas fireplace inserts installed (from another company) then Robert was able to start his work.  He showed up on to work early and prepared for every day of the job.  The job took a total of 10 days to complete.  He removed the upper portion of the old fireplace brick so I could run cabling into the wall, he refilled that portion after the cabling was complete.  I marked the location for the mounting for my TV bracketing and he installed everything required for the mounting to work through the stone.  He refaced the fireplace around the new insert and installed a new 3" solid stone hearth.  Robert came back to clean everything then seal it.  I would absolutely hire Robert again.  He was a pleasure to work with both personally and professionally.  Robert and his team delivered exactly what they said they would deliver and met the original delivery date.  He even worked Christmas eve so I would have the new fireplace for the holidays.  I highly recommend Robert and his team for masonry work.
    - Anita H.
  • B
    Eastside Home Improvement, Inc.
    They are very cordial, professional, and easy to do business with. They addressed all of our projects over a period of time and did them all well. We were particularly pleased with the new railing and walkway. They are a high quality shop and I have no complaints about their work. My lower rating on pricing has to do with the fact that I was paying them an hourly rate and so experienced a few "sticker shock" moments when I got a bill for work that had been done. I would use them again, but in the future, would get a fixed quote for the work I wanted done so that I was prepared for the cost. On the one item that they did quote in advance, they were very competitive, so I believe that their project pricing would be in the ballpark of other quality outfits.
    - Ellen O.
  • A
    Premier Masonry Restoration
    Premier Masonry was able to get me into a full schedule. Work was completed in a day and the final product looks great.
    - Jon B.
  • A
    SJ Construction Masonry
    good
    - mike h.
  • A
    Prestige Chimney Services
    Actual repairs went well.  Scheduling took multiple messages, but the actual work was done extremely well.
    - JEANNINE M.
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Masonry Contractors in Kenmore

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