411 Plumber

B63 REVIEWS

Founded 2002 • Angie's List since July 2009

Angie's List certified badge

Hours

Monday
7:30 AM - 4:00 PM
Tuesday
7:30 AM - 4:00 PM
Wednesday
7:30 AM - 4:00 PM
Thursday
7:30 AM - 4:00 PM
Friday
7:30 AM - 4:00 PM

Company Contact

PO Box 82634

Kenmore, WA 98028

Description

411 Plumber has been providing quality plumbing services to our residential & commercial customers throughout North King and Snohomish Counties since 1957. We are a family-owned and operated business and plan to stay that way. Our goal and long-time motto is to be "Your Plumber For Life." Running our company in this matter helps us make the right choices in the products and services we provide to our customers. Contact us today and discover why we are the area's best plumbers!...

Verified Reviews

63 Total Reviews
Read reviews by category
Plumbing (63)Drain Cleaning (10)Water Heaters (8)Excavating (5)Sewer Cleaning (4)Water and Smoke Damage (3)Kitchen and Bath Remodeling (2)
Showing 1-10 of 63 reviews
A

RATED

10/17/2019

Excellent communication, service, and price. Highly recommend!

DESCRIPTION OF WORK
Plumbing

CATEGORY plumbing

COST $300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/17/2019

SERVICE PROVIDER RESPONSE

Thank you for your feedback. We appreciate your business. It was a pleasure working with you.
F

RATED

09/11/2019

I had a bid and work done for a total re-pipe of my house. The bid didn’t include a Seattle City Permit for the work nor the right of way work that ended up being required as they needed to replace the line from the meter. It wasn’t til I had a problem a couple of days later that I found out from another plumber that I should have had a permit for both of those operations. The work was done the Th...

DESCRIPTION OF WORK
replace interior pipes

CATEGORY plumbing

COST $8,800

SERVICES PERFORMED? Yes

WORK COMPLETED ON 09/10/2019

SERVICE PROVIDER RESPONSE

It's very disappointing that now-a-days once anything goes slightly wrong and you are simply unable to rush right over that people feel they go straight to the internet and slander/bash you. What's even more disappointing is we have worked with this customer for years and have always been there for her. So, the 1 time we couldn't we get there instantly, we get bashed online? Wow... As a customer w...
A

RATED

08/28/2019

They were unable to install my request but very prompt in reviewing it and getting back to me.

DESCRIPTION OF WORK
N/A

CATEGORY plumbing

HIRE AGAIN? Yes

WORK COMPLETED ON 08/28/2019

A

RATED

07/19/2019

This was part of a promotion. The called to schedule very quickly, showed up within the window and were very professional/ efficient in getting this done.

DESCRIPTION OF WORK
Replacing a garbage disposal

CATEGORY plumbing

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/19/2019

SERVICE PROVIDER RESPONSE

Thank you so much for your business and feedback, it's appreciated! 411 Plumber Team
A

RATED

01/16/2019

installation went extremely well. The new sink, disposal working great thus far. I am waiting for the electrician to wire for the new dishwasher. Then my kitchen will be completely functional once again. 411 plumbing is excellent to work with in every way. Communication & quality of workmanship deserves an A+.

DESCRIPTION OF WORK
install new sink, installation/connections for a new dishwasher & installation of garbage disposal

CATEGORY plumbing

COST $800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/15/2019

SERVICE PROVIDER RESPONSE

Thanks for the kind review. We appreciate your feedback and repeat business! 411 Plumber
F

RATED

09/09/2018

I am surprised how this company gets positive reviews. The main reason for F is that they replaced a part of the entirely copper piping to PEX. That electrically disconnected the copper sections which is dangerous and not acceptable by the code. They did not come prepared and could not complete work that day. The owner tried to make me pay his invoice ahead of work been complete and threatened wit...

DESCRIPTION OF WORK
moving water tank, replacing garden valve, installing washer outlets

CATEGORY plumbing

COST $1,000

SERVICES PERFORMED? Yes

WORK COMPLETED ON 07/11/2018

SERVICE PROVIDER RESPONSE

We are sorry we could not fully earn an A review. In this case we gave the customer an estimate, but the day we showed up to do the work he added more work which we were not prepared to do. We had parts delivered that day to get it done. Our bid stated we use Pex pipe and it is code to use Pex. The job was done and he did not want to pay as we were leaving. Sorry you were not happy, but we strive ...
A

RATED

08/30/2018

Mitch the plumber did a great job...Was right on time....The final cost was slightly lower then the estimate that was given.

DESCRIPTION OF WORK
Outdoor faucet replaced

CATEGORY plumbing, drain cleaning

COST $375

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/28/2018

SERVICE PROVIDER RESPONSE

Thanks for the positive feedback. We appreciate your business. Thank you, 411 Plumber
A

RATED

08/01/2018

Cindy was great in helping to arrange our service and help us select a replacement faucet. Wonderful job split over two days. John came out and installed a new Kohler faucet for us on day one and was joined by Mitch on the second day to finish our outdoor hose bibs and pipe refit. Professional, courteous, on time, cleaned up before leaving, overall beautiful work - what more could you ask for? We'...

DESCRIPTION OF WORK
Purchased and installed kitchen faucet & two outdoor hose bibs

CATEGORY plumbing

COST $1,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/30/2018

SERVICE PROVIDER RESPONSE

Thank you for the kind review and your repeat business. We are glad to be your plumber.
F

RATED

06/14/2018

Cindy was gracious, responsive and helpful. However when she sent a team out there to look and provide an estimate, I didn’t hear back for nearly five days. Keep in mind the spot of the leak was marked, and I have water gushing under the house. Timely service is kind of important. Finally I reached out and Cindy got her guys to send me an estimate to fix the leak. Good. Except for the job was goin...

DESCRIPTION OF WORK
The water district notified us that we had a leak in our water supply. After searching for it ourselves to no avail, we called American Leak detection. American Leak found the leak within minutes. It was under the house, in the crawlspace on the copper side, less than a foot down. They marked it and suggested I have a plumber come in and fix it.

CATEGORY plumbing

COST $5,195.5

WORK COMPLETED ON 06/01/2018

SERVICE PROVIDER RESPONSE

[Member Name Removed], We are sorry to hear that you feel like you had a bad experience with our company. Being a smaller family owned company we value our customers input and are always trying to improve our company and process. We understand that this free estimate took longer than normal due to our extremely busy workload at that time. As explained we only replace galvanized main water lines so...
A

RATED

06/06/2018

We had a kitchen drain that was clogged, but it was intermittent. I had tried to use a snake to clear it, but to no avail. We called 411 Plumbers since we had used them in the past to replace a couple of toilets. We arranged a time that worked and when they came out found that our kitchen drain was not sloped properly and we had 15 feet of plugged drain in our crawl space. They cut it out, replace...

DESCRIPTION OF WORK
Drain problem

CATEGORY plumbing, drain cleaning

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/25/2018

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank you for your feedback. We appreciate your business and are happy you chose us to be your plumber. Sincerely, 411 Plumber

Services Offered

Residential & Commercial Plumbing Services. Kitchen & Bathroom Remodeling. Water Heater Installation & Repair. Garbage Disposal Installation & Repair. Leak Repairs. Drain Cleaning & Repairs, Sewer Line Installations & Repairs. Water Line Installations & Repairs. Sewer & Water Line Cleaning. Sink & Toilet Repairs, Bio Clean, Whole House Re-Pipes. Winterization.

Services Not Offered

Ask for details

General Information
Licensed
Yes
Bonded
Yes
Insured
Yes
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.