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Home Builder reviews in Issaquah

  • A
    Benson Contracting LLC
    Donovan has done multiple projects at my house as I was getting my house ready to sell. I am very impressed with his professionalism and craftsmanship. Two examples were repair of my light fixture in the entryway and fixing a leak. The light fixture was in the entryway with 20 ft ceilings. He went above and beyond researching the fixture to get parts to fix rather than replace the fixture. Given the height of the ceilings it was a challenging job to repair. He also fixed a leak , going the extra mile diagnosing with an infrared camera to ensure proper repair. Donovan is responsive, timely and does quality work.
    - Natalia M.
  • D
    DC2 LLC
    I was worried when I had to tell show them how to run the screws in to the proper depth. They got that right and hung the sheet rock fine after that. When the taping began they used the wrong tape many places. They put on too much mud - so much that they sanded for days, and the cracks wouldn't stop coming up. It was to be a smooth wall finish that they could not achieve - but the tried. They used 3-4 times the material needed, and then charged me double if they picked it up (but claimed I would get there discount*). No clean up, too slow. Nice guys but only one guy in the crew of 4 was skilled at the finish work. The excuses started to fly and I let them go. Nice guys, poor quality.
    - William S.
  • A
    Quality Stairs and Woodworking LLC
    The project couldn't have gone better. Joe did an excellent job in developing ideas with us regarding how to execute the project. Once we started he went out of his way to keep us apprised of the progress. Our lead carpenter John was thoughtful with our house and had an amazing eye for details. In the end the stairs are now a centerpiece of our home.
    - Eric B.
  • F
    Zeke Santos
    We used Zeke Santos since his pricing was competitive and everything started out great,, he was very responsive in providing his quote, followed-up immediately when we had questions. Everything was great till we awarded the job: - Under current Labor and Industry regulations you are not required to give a contractor a deposit. Since Zeke was someone we trusted we waived this and gave him a large deposit and prepaid in advance for materials. - Zeke is not a certified licensed contractor through Washington State L&I. Look him up to see if he is there now (I doubt it). Since he is not licensed he is not bonded or insured. If something goes wrong on your property you are legally responsible for any injuries, claims etc. This puts you at huge financial risk. - He brought on 2 guys to assist the project Bill and Shawn since he was "wrapping up another project" Zeke would stop by occasionally to check-in and would use Bill/Shawn as his scapegoat for all the missteps and quality issues. Come to find out that Shawn is a framer and has no craftsmanship experience. This was just the beginning of his many excuses. - Then he would make every excuse in the book for not showing up. Some examples include: "my truck broke down," "I have gout," "I'm bidding on other projects," "I have migraines," "my crawlspace is flooded." You kind of get the picture here. - We gave him every opportunity to complete the project and make things right but never followed through. - Now we have been requesting reimbursement for the past 2 months to-date and again has made up every excuse in the book. These include: "I'm waiting for a check on another project to pay you," "I've got a job lined up this week and will get you money by Saturday," "I'm trying to get some more work so I can pay you." This has been one of the worst experiences in my life to the point of divorce, my credit is completely gone down the drain since I was counting on this reimbursement to pay my mortgage. I would not wish this situation on my worst enemy. Again, stay away at all cost.��Please ping me if you need additional information.
    - Michael W.
  • B
    Twigs And Spit
    Initially sub to our designer, role never clearly established. Timely on removal of granite counter and underlying cabinets. Cleaned up debris as he went. Framed in new counter structure for new granite counter. He may, or may not, have contracted for the new counter, built by a very slow wood products company. Installed new cabinets for under new granite counter. Failed to appropriately locate new electric outlet as requested, demanding that it be placed where he wanted it to be. (we later had this fixed). New granite counter was installed by some company. Work was fine. Neither pleased nor displeased with twigs and sticks, expensive for the work they did. Resistant to coming to the east of Lake Washington, "it took too much time" or some such. We won't use him again.
    - Martha G.
  • C
    CONNER HOMES
    Conner Homes has a reputation of being a good home builder so we bought a new build home in one of the communities they were selling in 2013. A pro or con, depending on how customized (read costly) you want your house to be, is that didn't provide a lot of choices for surfaces and paint colors and limited the number of options and upgrades. The sales team was fairly responsive, professional and personable overall throughout my 6-month experience while the house was being built. The orientation and closing were fairly smooth with a couple of hitches at the end that Conner was eager and responsive in helping resolve the issues (such as lighting misplacement and a missing section of fence). Obviously, they wanted to sell me a house and close on it.
    Where they fall on the job and the reason for the and quot;Cand quot; rating is the after sale experience with customer service and the warranty department. Any new house is going to have issues that will develop over the first year or wasn't discovered at closing. That means that as a homeowner, I spent most of the first year and a half dealing with the warranty department. The customer service rep was always polite and cordial and the manager was friendly in person. However, responsiveness and follow-through is where they are lacking. I had to follow up on so many issues to see if anything was scheduled, or when it was scheduled. Sometimes contractors did not show up. Sometimes contractors would show up at my door without any notice to me. For instance, some movers showed up at my door for a floor fix and I was never given any notice of it and Conner never apologized for this comical snafu and tried to blame it on me. No one ever followed up on the warranty work that was performed. I was often told that items were not in and quot;warrantyand quot; or that an issue that I had was and quot;normaland quot; so I had to just live with it. Things they told me they would take care of, I had to constantly follow up with. It became so that I dreaded contacting them about any service items because it would often become a battle, and I am a reasonable person that does not likes conflict. The contractors they used were a mixed bag but I had so many problems that it seemed to outweigh the good. One plumber was surly and left a mess. The drywall repair tech had to come back 4 times to fix the same items or nail pops that he forgot or over textured. A painter painted my door with a sprayer and got tiny droplets of paint distributed all over my house, including the second floor via the air ducts, which turned my furnace filter pink.
    Overall, I would really think twice about buying another brand new Conner home due to my warranty service. I really hope they add more staff or somehow fix their warranty department because it is mess.
    - Bianca P.
  • A
    Trilogy Construction
    I cannot recommend this company highly enough. I would have written that in caps but it would look like I was screaming.
    Conor and Taylor are reliable, honest, responsible and conscientious. I don't know a lot about construction, but I am very, very pleased with the work they have done for me. My friends who know construction (one is a contractor in another state) have been astounded by the incredible job Trilogy has done here. Well built, thought-out and made to last. I like the fact that they are neat and clean up after themselves. My house and property look terrific. I won't ever have anyone else do work here for me.
    I encourage you to get in touch with them for an estimate.


    - Jeannie P.
  • A
    EUSTERMAN HOME IMPROVEMENT
    Wonderfully. Michael installed the doors perfectly. He was great to wotk with, pleasant and engaging. I particularly liked how he confirmed what my wishes were every step of the way. I got big points when my wife got home and we had new doors.
    - Steven K.
  • A
    Miles Construction NW, LLC
    It went very well. Jeff is extremely knowledgeable and honest about the permitting and building process - he was always able to explain the status, the issues, and clear solutions when problems arose. He has a great team around him and Dan, the project foreman, was great - excellent people skills, respectful, thoughtful, and a very bright and hard worker.
    The project, while big in scope, was in retrospect, almost zero stress because Jeff was such a great communicator and always had solutions if and when problems came up.
    And his follow up and continued positive relationship carries through - if there is any issues, he is there and fixes it - which is unlike nearly any other relationship I have had with a contractor. People should know about good people like Jeff and his company.
    - Renzin Y.
  • F
    Libros Construction Inc.
    I was interested in purchasing a condo from this builder near Gilman Village in Issaquah, WA.  The builders name is Jan Lifshaz.  I attempted to find something about this construction company and Mr. Lifshaz and could not find anything on the internet.  I feel like I narrowly avoided entering a transaction with Mr. Lifshaz that left a bad taste in my mouth and felt it important to share my experience with other Angie's list members.  
    First, he listed this property as a free standing home, not a condo.  It showed up on the MLS as a home, not a condo.  This is misleading to potential buyers.  Next, as this is a new construction I requested details about the warranty.  Jan mentioned there was not warranty.  I could not believe what I was hearing, what was this builder trying to hide?  All red flags are at full mast now.  After some persistence, eventually a warranty was produced hours prior to the due data for a bids to his real estate agent, Mr. Gary Stepaniants.  Against my better judgement, I submitted an offer at their asking price, with an escalation clause, with a home inspection contingency and the late produced warranty.  In the end, they selected an offer that was less money than mine, without a home inspection contingency (and perhaps no warranty as I had to pull teeth to get one).  What was he trying to hide here anyway?
    Buyer Beware!  Jan Lifshaz and his building company Libros Construction are not honest actors! 

    - GUY C.
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Home Builders in Issaquah

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