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Find Top-Rated Gig Harbor Foundation & Basement Contractors

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Basement & Foundation reviews in Gig Harbor

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  • Doug, the owner, gave us an excellent bid and even talked us out of unnecessary insulation. The installation crew was able to come a day earlier than expected, and they completed the work within the expected timeframe. They were professional, removing all work materials and tools at the end of the job and communicating clearly to us any unexpected issues they encountered, etc. The end result is spectacular; we've never had such a beautiful and effective crawlspace!
    - CRAIG J.
  • Absolutely horrific customer service. When I placed my order I specifically asked if the gravel would be spread through my driveway and I was told it was included. When the driver arrived he explained he would not be able to spread it around, and that I hadn't properly prepped the area by removing branches. However, the branches have always been there and gravel has been delivered and spread around before without any issue. He said he didn't even think he had enough gravel despite the fact that I had taken a diagram of my driveway with all the measurements into the yard when I placed my order. The driver was also very rude to me and made sexist comments that left me in tears. I called to ask to set up a different order which included spreading, and to also let them know about the poor treatment from the driver. The manager "apologized" by saying he was sorry that I didn't have the "common sense" to know that prep and manual spreading would be needed (but that's what I thought I had ordered in the first place) and said something to effect of "look lady, I don't know who bends to your every will but I don't know what you expect us to do." This company is extremely unprofessional and unwilling to help the customer resolve an issue.
    - Debbie M.
  • Exceptionally well. Got 3 bids. Crawl Space Solutions was best in all aspects of initial assessments. Original assessment was done by owner who provided pictures, recommended scope of work , discussed all options and confirmed availability. Work was performed by crew who respected our property & home. Old insulation removed through vents and not through house. All work was done quickly, very cleanly and sealed in bags "outside in our yard" not in our house. Crew worked very hard and communicated status of work step by step. Work was completed inside of 2 days. Clean up was complete and we have not found any residue. Crew wore suits, booties to ensure our home was as dust / particle free as possible and changed booties often as they went in/out of home into crawl space. Owner came by 2 days after completion and did full inspection, provided "before/after" pics and discussed all the work that had been done. We are very pleased with the personal/professional commitment shown by this company and would highly recommend them.
    - MARLENE V.
  • Lee showed up to provide an estimate right on time. He let us follow him around while he explained the measurements he was taking. We had 2 other contractors provide estimates with some very different opinions on what the issue was so we really wanted to make sure we understood what was going on. Lee was fabulous, he explained everything, was very thorough and professional and most importantly the explanation of what was wrong and what needed to be done made sense based on the measurements and what we knew about the issues we were seeing in the house. He didn't try and sell us more work than we needed and he really listened to all of our concerns. Lee even made a follow up call a couple of days later to answer any additional questions we had. 
    Once we made our decision they were able to schedule a crew as early as the next day. The crew showed up right on time, introduced themselves and got strait to work. Again they were courteous, thorough and professional. They explained everything and took about a million measurement with their level to make sure everything was just right. I would highly recommend Robbins & Co. 
    - Patricia J.
  • PermaDry installed my crawlspace drain system many years ago and has performed maintenance on the system over the years.
    Recently, the sump pump failed.  
    Despite multiple calls to the company, I could never get anyone to return my call to discuss service options.  
    They only alternative the receptionist eventually offered was to schedule annual maintenance 10 days later, which would have resulting in extensive flooding of the crawlspace.
    I had to find someone else to do the work.
    - Susan S.
  • Den called me to set up an appointment to look at prospective concrete job for some new stairs. We agreed to meet from Noon-1pm at my job site and I rearranged my busy schedule to accommodate him. I was present at the job site from 11am-2pm but he never showed and never called either. It would seem this company doesn't need the business and figures their time is ultimately more important than a prospective clients.
    - Paul W.
  • Cheese and Tom gave me a thorough, concise, and helpful estimate.
    Working with Tom Winter and his crew was a pleasure from start to finish. They were friendly, polite, respectful of my property, and always punctual. 
    The work was done with precision and care. I was consulted whenever there was a small change needed in the original plan.
    I'm extremely happy with the final result of my basement remodel and would not hesitate to hire Winter Construction in the future.
    I highly recommend this company.
    - Mary-Anne B.
  • Exceeded our expectations.  Reid was referred to us by Western Tree Solutions who is an excellent tree / arbor planning, removal and pruning company.  Reid's main business is light/heavy machinery excavation for commercial/residential foundation work, along with any excavation / property building preparation required.  They will as well prepare land, erect structures.
    - MARLENE V.
  • Sione and his crew were courteous and professional.  They arrived when they said they would and worked until the project was complete.  The old concrete was demolished and removed, the forms were laid and area was prepared on the first day and the concrete poured on the second day.  Sione is a real artist with concrete and his tools.  The slab is perfectly graded away from the house and has really improved the living area.  They have exceeded my expectations and highly recommend them.
    - Griffith G G.
  • They couldn't improve on anything, they actually over serviced us. They were very good and came back repeatedly after they finished to make sure that everything was working properly. The work was excellent and their clean up was excellent. It may be pricey but, the service was worth it. Everything turned out well.
    - Kathleen G.
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Foundation & Basement Contractors in Gig Harbor

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