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Home Improvement reviews in Ferndale

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  • 12/14/18 Our Polar Bear Energy Solutions relationship… Don & Darlys Recker Ferndale WA Ever since buying our Ferndale house in 2010, we knew its cedar shake roof was in geriatric condition, so faced the daunting challenge to re-roof the house, a task we’ve never taken-on in our 51 years of marriage! I first became aware of Polar Bear via ads aired on KVI am radio, but didn’t give a Mukilteo-based company consideration since our home is located in Whatcom country, a dozen miles below the Canadian border. But when a young man brought Polar Bear’s flyer to our door, I arranged a meeting with Project Consultant Eric H. After making a thorough assessment of our roof, attic, and gutters, Eric patiently and thoroughly laid out what’s involved in a Polar Bear installation from start to finish. He showed us sample roofing materials for our consideration and explaining the pros and cons of each. Big selling points were that fact that Polar Bear installations conform to manufacturer’s specifications, not the less demanding WA state specifications. Polar Bear is one of a minute fraction of roofers who insist on meeting these highest roofing standards. We were pleasantly surprised to learn Polar Bear offers prices competitive with more “local” jobbers. We selected materials with a 50 year transferable guarantee. Noah and Alex decked us out with a complete gutter system in about six hours. It was obvious to me that Noah is satisfied with nothing less than providing the highest quality workmanship in seamless gutters. He’s also a delightful conversationalist! Israel’s four-man crew has worked together for about 5 years and operate like a smooth running sewing machine both in removal of the old roofing, prepping and making any necessary roof repairs, installation, and post-job clean-up. It was a joy to watch Israel’s team tackle the job with enthusiasm, good natured humor, and obvious camaraderie. They weren’t daunted by rainy, windy weather once the water-proof felt layer was securely in place. If anything fell short of Israel’s high standards, it was immediately corrected and/or done over! Production Manager Cory L. did a thorough final inspection of the work and made sure that we were completely pleased with all aspects of the job before signing it off as completed. My endorsement of Polar Bear is unqualified and without any reservations! When the time comes to replace our rapidly aging deck, we already know the firm we’ll hire to do the work!
    - Donald R.
  • He and his young helper arrived on time on the date agreed to about 1 week later. We looked over the things to be done. He surprised me with his knowledge of names of plants and shrubs and explained how they would be trimmed and with what tool.Most of the plants were trimmed by hand with pruners and shears. Later in the afternoon he was joined by he wife to make sure the project was completed on time. The project took 8 hrs. My wife and I were very pleased with the results. All debris was cleaned away without anything unsightly left behind.
    - walter t.
  • He Just Blew Me Off For Five Months I am a single woman looking to get my bathroom and bedroom remodeled. I called Dreamaker in early January wanting to set up an appointment to come out and give me an estimate. A man named Ron Faber called back and came to my house to evaluate the job then sent me an estimate on January 18th and I decided to hire this company to do the work. He said he would call next week but never did. When I emailed him on Feb 8th to see why there was a delay, he said one of his carpenters was out and apologized. He asked to come by and re-measure on February 12th which I agreed to then he made an appointment for me to come into the office and make decisions about what I wanted for hardware and cupboards and countertops on February 19th at 10:00 in the morning. When I got to the office, he was not there but I made the decisions with one of the women who work in the office anyway. On March 7th he emailed me that there was a fiberglass shortage and my remodel would be delayed until June. I thought that was weird but agreed to wait. On April 24th, I emailed him because I was trying to figure out my schedule for the coming months and he told me that actually, they would tentatively be able to start May 21st and he would call me next week. Next week came and went with no call and the week of May 21st came and went with no remodel. I emailed him on May 30 to tell him that I don’t want to do business with him and his company because he is not a man of his word and I was obviously not a valued customer. I don’t recommend Dreamaker for doing a remodel. Ron Faber just blew me off and I was stupid to waste five month of my life waiting for a company that obviously didn’t value my business.
    - Jackie R.
  • Oniver and his crew arrived at 8AM, and was eager to get right to work. They had all the equipment necessary, and had the old roof torn off in less than an hour, it seemed. Very courteous, and immediately addressed any questions I had. All of the old roofing material was cleaned up -- i didn't even find a nail on the ground after they were done. There have been a few wind storms since the roof was done, and the roof handled those storms like a champ. I just wish Oniver and his team did more than roofing-- I'd hire them to do everything.
    - Lynda E.
  • We are on the lake and have a hard time when the city raises the lake and there is weather. We decided to build a stone wall to contain our garden area from being eroded every year. Jessie met me at the Stone quarry, where I picked the stone and he promptly came with his crew and constructed it by hand. They also set a metal gate I had picked out and back filled additional soil. The overall finished product was very effective and he even returned the following year to shore up one part of the dirt by back filling with gravel to help the weather erosion for no extra cost. They went above and beyond in my opinion.
    - Karen E.
  • These Guys are Awesome. They did gutter cleaning and washed my drive way and around, with the pressure washerThey know how to work perfectively and they are pretty Affordable as well. I couldn't find cheap service than that ! Would highly Recommend ! Try them once you would say the same !
    - Shail S.
  • Fernando and his team were great. Very responsive, responsible and hard working. They provided a fair price proposal, worked hard and did the work before the expected deadline, and the billing matched the proposal. I would recommend their team to anyone looking for great landscaping service in the area.
    - Justin R.
  • Banner had good suggestions for the repair and scheduled me when he found time to spare ... as he was working on previously scheduled products elsewhere. He didn't want me to wait, and got the area fixed so it was liveable as soon as he could. The finishing touches were great. Communication gets an A+. As does the work.
    - Marion S.
  • I initially called Marv's for an estimate for the installation of a replacement toilet. The person I spoke to advised me that the toilet itself cost approximately $325.00 and the installation would be 1 hour labor @$120.00 per hour. She said that if the plumber ran into some difficulty the labor cost could be as high as 2 hours or $240.00. The plumber was schedule to arrive at 9:00 AM but didn't show up until 9:20. He was finished by 10:30. He said the charge was $367.90 but didn't provide us a detailed copy of the bill. I paid by credit card. He left a message later in the afternoon saying that he had forgot to include the labor in the bill. He said that he'd have the office manager call me and tell me the labor charge. The office manager called and said the labor charge was $240.00 (or two hours) and the total would be an additional $240.19 for a total of $608.09. Remember, I was quoted $325.00 for the toilet + $120.00 for labor + tax. I objected to the two hour labor charge; I told the office manager that the plumber was at our home no more than one hour and 10 minutes. The office manager said the time she quoted didn't include "driving time". I told her that to the best of my knowledge and the notes I took of our conversation there was no "driving time" mentioned. Another issue was the toilet seat. Apparently the new toilet didn't come with a seat (or the plumber forgot to mention it). We purchased a new toilet seat from Marv's for an additional $46.75. That said, the on-line reviews of the "factory" toilet seat were dismal so we would most likely have had to purchase one anyway. Here's what I learned from the process: Some plumbers charge a fee to come to the site and give you an estimate (after they've had the opportunity to physically inspect the job). Do yourself and the plumber a favor . . . that is, opt to pay the estimate fee so there are no surprises when presented with the bill. I was interested in having Marv's install another toilet in our second bathroom until this issue surfaced. Unfortunately, this issue has left a bad taste in my mouth (and most likely Marv's staff too), thus someone else will get my future business. After discussing the issue with the officer manager via email, Marv's agreed to accept a total of $556.92 for the work instead of the original $608.09.
    - Val K.
  • With a team of friendly, skilled professionals the house was transformed and looks like new again (they also did our interior, and it was transformed as well). Dinos is a perfectionist with an eye for detail, and seemed as interested in good results as we did. Couldn't be happier!
    - Jeannette E.
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Home Improvement Services in Ferndale

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