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Hospital Care reviews in Federal Way

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  • They provided recommendations, they checked me over, and released me back to work. They listened to me, which is great. They did a wonderful job. They are hard to get in to. There is an urgent care, so you can use that, but it did take 10 months to get a new doctor.
    - Linda S.
  • By the time appointment for pain block arrived the pain was gone.  They refused treatment then sent bill for

    $190.  I will never use this hospital/clinic again and would go to a private pain clinic where there is no 6-8 week wait.

    - Tom T.
  • They did an excellent job and I had a speedy recovery. The doctors that did the surgery were knowledgeable and very helpful. They were very attentive. The therapist was excellent to work with. The communication between the nurses could have been better and I questioned them.
    - VERA S.
  • In the presence of witnesses, Dr Stephen Haggard (Podiatrist) admitted to performing THREE unnecessary surgical procedures on my foot. He admitted doing it "purely for financial gain." Research: Washington Dept. of Health to learn about multiple formal, punitive charges against him!
    - Barbara C.
  • On June 22, 2013, I was the passenger in a motorcycle accident. I was taken by ambulance to Tacoma General Hospital, in Tacoma Washington. Upon arriving at the hospital I was placed in a room, sometime after that a nurse came into the room and started to attempt to put in an IV. Traditionally, administering an IV on me has always been difficult, which I explained to her. After several attempts to my recollection more than five times, I requested that one of my friends, Angela be brought back from the front to sit with me.
    The nurse left the room and upon returning told me that there was no one in the front. I felt this could not be true because we were traveling with a group of people from our MC Club who followed the ambulances to the hospital. This is so out of character given MC culture I knew I was being lied to. Later I was to find out that the people and specifically the person I asked for was there, however they were being told I was do not announce.
    At that point I told her that I wanted to leave the hospital because they were lying to me, and I was unhappy with the medical service I was being provided. Additional medical staff started to filter into the room and attempt to convince me to stay. I explained to them that I was of sound body and mind and was willing to go AMA. That I that I was aware of the fact that I did need medical attention, and legally they were unable to transport me to another emergency room by Washington law, but that I would go to the Veterans Administration hospital. I explained I was willing to pay for a taxi to do that myself or have one of the people I was sure was in the waiting room do it for me.
    Around this time they brought in one of the state Highway Patrol officers who had been at the accident scene. They requested that she placed me under arrest. I told her unless she was able to do that she should remove herself from the room. The police officer explained to them that she had no authority to hold me, and left the room.
    By this time I was standing up, and dressing in an attempt to leave the hospital. Approximately 2 to 3 security guards entered the room. Between the security guards and the nursing staff and doctors there must've been about 6 to 7 people in the room. They were backing me into a corner, and told me if I submitted to a blow test I was free to leave the hospital. I told them that I was unwilling to submit to any drug and alcohol testing and I did not consent to any further testing or treatment by Tacoma General Hospital, as I was not the driver of the vehicle, and there was no indication of an alcohol issue until I wanted to leave. They continue to verbally intimidate me as well as making me back up further into the corner. I again reiterated that I understood the implications of leaving the hospital AMA, and that I was clear that I needed medical attention, and would find transportation to the Veterans Administration Hospital.
    Several people began to physically assault me and placed me into four-point restraints. During the time they were putting me into physical restraints, an RN by the Name of Kevin Lee started violently push his hand into my face. I was of sufficient mental capacity to read his name off of his nametag, and told him he was assaulting me and I intended to expose him for his abusive behavior on social networking sites for it. After they had placed me in four-point restraints, someone came into the room and administered a shot to me. I started screaming for the person that I had asked for initially, and someone came back into the shoes and administered a second shot. The medical record indicates I was given 2 doses of 5mg of Haldol and 2 doses of 2mg lorazepam. The last thing I remember before passing out was the staff standing outside my door pointing at me and laughing.
    I have no further recollection of any of medical care provided to me or being released from Tacoma General Hospital on Saturday afternoon. The next time I was aware of myself was Sunday night when I woke up at my boyfriend's parent's house. This means that the hospital release me in a state of stupor, clearly at this point not of sound body and mind, to someone (My boyfriends mother) who was not my emergency contact. In fact my emergency contact was never contacted.
    Here is a post from their Facebook page to establish a pattern

    - Jumapili C.
  • The staff at Virginia Mason treated her gently, and quickly determined that she had a sprain, not a fracture or broken bone. The efficient, calm professional service is the perfect balance. tears from the 8-year old!
    - Tommy E.
  • My wife was taken to the emergency room for what we thought was going to be exhaustion. However, things were not that minor. In fact, soon after arrival, it was clear that my wife would not survive the night. At that time, I requested a priest be brought in to provide last rights. I was told that there wasn't one available until morning. I find it unconscionable that a Catholic hospital does not have any clergy on call for instances such as this. For this lack of compassion, I would not recommend this hospital.
    That said, the care my wife received and the kindness of the nursing staff and the professionalism of the doctors was first rate. They kept me informed of my wifes condition and were compassionate when the end came. So I would have to give them good marks for their care.
    - Scott A.
  • They do reasonably well overall, but I don?t think they are as good as some of the larger hospitals. For small regional hospitals, they do quite well. I was disappointed being in a semi private room for my recovery. It was very difficult to get good rest there. Staff wise they were average with a few exceptions that were quite good. There were a few mistakes made in the general care. I didn?t receive a great care post operation. I think the operating room staff was better than that. I seemed to be in good hands and lot of good communications and they explained what they were going to be doing. Anesthesia was handled well. Their ER deserves a credit. I would use them for relatively minor things.
    - Andrea C.
  • My daughter was running a high fever and had diarrhea on Saturday evening. Took her in to the ER at 7pm--the place was BUSY. People were waiting for care outside. I thought it would be difficult to keep my daughter comfortable in that situation, so we left. We came back at 1230 am Sunday morning. The Emergency Room waiting room needed a clean up. It didn't look like it was all that comfortable in the first place. We were admitted fairly quickly for how busy it was--about 45 minutes, the admission group of nurses was very friendly. The room looked like it needed cleaning--debris on the floor. At least the bedding was clean. The nurse was great--interacted well with my daughter, he even brought her a stuffed animal. Dr. Dodson was also good with her. Everything took about 4.5 hours--which has been pretty typical over the years for late night ER visits.
    - Joseph BW S.
  • I went in on a Friday, it was wonderful they were like Johnny on the spot the nurses were attentive with great service, but come Saturday boy oh boy was it a different story. There was hardly anyone on staff. Nobody spoke English very well. I had to do a lot of waiting around for tests. The tests come out fine, but the Doctor was nowhere to be found to release me so I checked myself out and went home.
    - DENISE N.
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Hospitals in Federal Way

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