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Hvac Repair reviews in Ellensburg

  • B
    Campbell & Company
    It went fairly well with a few exceptions:  The heat pump was coming on even when the temperature was near freezing.  I was told it would not come on and furnace would come on at 40 degrees or below.  When I questioned the technician he said the heat pump was just deicing itself.  Another technician a month later said no, the system was set up incorrectly.  They eventually fixed this.  Campbell did send out multiple techs/inspectors and pretty much ffixed this themselves but it took some persistence on my part.
     Also, after the complete installation, a technician found that the return airflow was insufficient.  They installed a bigger vent and duct for the return.  Then, they tried to charge me an extra $500 beyond the original estimate.
    The heat is uneven.  We have two warmer rooms nearer the furnace.  They said that is normal but it wasn't a problem with the older system.  Other than those caveats, all is well.
    - Donald R.
  • A
    Comfort Pro's Heating & Air Conditioning
    My 20 year old furnace died on a cold Thursday evening and I got online to find a company to replace it. After entering my contact info, I immediately received a text message from the company's owner, Casey, making himself available for me if I wanted to talk by phone. I had him call me, and he checked in to see what the problem was, what I wanted to do, and to be sure I had heat for the evening. He even offered to drive space heaters to my home if needed, even though he was at least 45 minutes away. He then scheduled to meet with me at my convenience the next day to look at my home and discuss options. During the meeting, Casey was very personable, knowledgeable,and professional about the products and services his company offered and helped me design a heating/air conditioning system to replace my old, inefficient furnace and wall a/c and insulate existing ducts. He also referred me to my utility company to see if rebates were available, which there were. The workers who installed the products were pleasant, professional, and skilled and ensured that their work met the city's requirements so that I was eligible for the rebate. I am very happy with the products and services I received from them and would recommend them to anyone having problems with their heating/air conditioning units or looking to upgrade to more efficient systems. 
    - Jamie M.
  • A
    One Hour Heating & Air Conditioning
    They were fantastic. They are friendly and punctual. Our furnace is set up on a yearly service schedule. I never have to make appointments. They call me and let me know that it's time. They suggest changes. The guys that work there are very nice. I like them.
    - Sarah L.
  • A
    This company was excellent.  They were very reliable and they did what they said they were going to do.  The people that worked with them were very competent also.  We were very happy with their work.  Their prices were very competitive, even though they were on the higher range their quality made up for it.  We will continue to use them again in the future and will recommend them to others. 
    - Dale E.
  • A
    I have had a great experience with them.  When we moved here, our house didn’t have air conditioning amazingly.  We had a bunch of companies come out and give me estimates.  These people gave me the best price.  They acted as if they really wanted the business.  They sold me a unit and a day before they were supposed to install it; they called and said that it is out of stock.  They asked me if I would be unhappy if they upgraded the unit to a more expensive one.  They gave me the same price so I didn’t have any problems with that.  They were good about that.  They have been very good about coming out and taking care of things.  I have a unit that is supposed to switch in the winter to the gas furnace, it is supposed to kick on the gas furnace in the morning instead of the heat pump, and it wasn’t doing that.  They came out about four or five times to check that.  I call them at 5 am in the morning, when I get up and they send someone out immediately to look at it.  They told me that they switched out all the filters and did everything that they could have done but still could not find the fault.  Every time they came out it would work for a few days and then it would go back doing that but they just kept coming.  This last time, which was in the last fall, whatever they did seemed to have gotten the situation fixed.  I am impressed with the technician that came out.  Chris was the guy who came out, he cleaned everything, checked everything and that should have got it working.  He did something this time because it seems to be working fine now.  They were very good about being here quickly and getting the work done.  They were very courteous.  They wear their little booties when they come in the house.  I have had a tremendous experience with them.  For all that, they didn’t charge me anything.  They couldn't find what was wrong with it so they didn’t charge me anything.  We have a contract with them for maintenance where they come out and service the heating and air conditioning unit, twice a year.  Even if we didn’t have anything going on, we would still use them in the future.
    - Michael Y.
  • A
    Smith Heating & Cooling
    I called four different companies to get estimates and was immediately impressed with Jake from Smith's Heating and Cooling because of the way he took numerous measurements and studied our existing system. He is a Rheem dealer and he recommended a model with a high HSPF rating (9.5) as we use the unit mostly for heating rather than cooling.  I liked the fact that he recommended a model that has been in use for several years and he knew that it required very little maintenance.  He did most of the work himself and occasionally had another technician to help.  He kept us informed of the progress and after about a week, we had a new heat pump and furnace system that has been working great for the past month of cold temperatures (<20 F).  He cleaned up the work site when he was done and the whole experience was great.  He is a very honest person and I liked the fact that as the owner of his business, he actually did the work instead of sending out a team of techs like most companies.  Overall, it was exactly what I was hoping to get with a heat pump replacement and I will call him again for any HVAC work that needs to be done.
    - Paul J.
  • A
    All Seasons Heating & Air Conditioning Inc

    From start to finish we have been pleased. The serviceman works quickly and services all the parts. He cleans and checks out the furnace. He cleans up thoroughly. I appreciate that they show us what we can do so that we don't need additional service calls.
    I would definitely recommend All Seasons.

    - Jan E.
  • A
    We needed some crawl space duct work replaced. I submitted plans, they came out when they promised to to view the job, they submitted a bid and performed the work on time and without additional expense. One other thing; they rerouted some of the duct work to allow for better routing and crawl space access which involved cutting through a portion of a stem wall. This was not part of the original bid, took them extra time and was a bonus to us! They do very good work!!
    - Chris S.
  • A
    Technician was promptly scheduled and they provided quick, efficient service. Provided renters with guidance on hwo to maintain system moving forward. Great service provided.
    - Ed K.
  • A
    All Around Mechanical Heating and AC
    They had the expertise to complete all work quickly and efficently.
    - MICHAEL J.
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HVAC Contractors in Ellensburg

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